Rude and passive aggressive lady that works there or owns it. Made me second guess making a…read morepurchase there. Store is cold and smelly, too. Wont be coming back

Proprietor is very helpful in finding suitable furniture or specific items in her store. She…read morepersonally launders all linens before sales. It's a pleasure to discover frequently displayed newly obtained items at reasonable prices.

This is the dirtiest store I have ever shopped in. Clothes and shoes covered in dust and dirtread more

I found a wonderful brand new Calvin Klein wrap coat here- perfect condition! I also scored a cute…read morepurse and a beautiful Designer top too. The owner, Eva, is very helpful and welcoming. I consigned some clothes here and came in a month later and she had a nice check for me!

We absolutely love this hidden gem- lots of great treasures and amazing prices. We also love to…read moreconsign our favorites that we have outgrown. The process for drop off is quick and easy and I always snag a goodie or two.

I went to the Labor Day dollar sale and was amazed by the quality of the items I got for my child…read more I got all name brand items - crew cuts, Hannah Anderson, polo, gap, old navy and osh gosh! The items all look brand new too. Will definitely keep my eye out for future sales to come back for!

I moved to Alden in April of 2025 and somehow I have managed to become a regular at Under One Roof…read morein what can only be described as record-breaking time. Honestly, I think I'm in there more than anywhere else in town... okay, maybe second only to the coffee shop -- but still. Priorities. Recently one of the girls who works there asked, "Were you in here recently?" My response: "Yes... but you're going to have to be more specific." At this point I'm basically on a first-name basis with the clearance rack. This place is truly a magical hybrid of boutique, consignment shop, and small-town treasure hunt. They have clothes for kids, teens, and adults -- some new, some consignment -- and the consignment pieces are so pristine you'd swear the previous owner bought them, lovingly removed the tags, whispered affirmations over them, and then never wore them once. And it doesn't stop at clothing. Oh no. There's furniture, small appliances, baby items, exercise gear, bedding, health and beauty goodies (from really good brands, too). You name it, they probably have it. And if they don't today... check back next week, because the inventory changes constantly. One of my favorite things is how active they are on Facebook -- posting new arrivals, sale alerts, and little contests so you can plan your visit like a highly strategic shopping mission. If you live in or anywhere near Alden and you haven't been here yet, I don't know what you're doing with your life -- but I gently and lovingly suggest you redirect yourself to Under One Roof immediately. I'll probably see you there. I'll be the one pretending I'm "just browsing."

consigning for a couple years, no problems. This January, I dropped two new winter coats with them…read moreand some other household items. This week I called to retrieve only the new winter coats and they tell me there is no balance on my account - and they do not have them. They further went on to state, they had nothing "tagged" for me since last December.... you literally cannot randomly drop off items, you need an appointment which I had January 26, 2026! The owner had her manager call me, who I had spoke to about these coats twice. Since they take your items and you get no ticket, ...they win! Bad business practice. Whoever took these coats has some nice winter wear.

i literally love this consignment store it's in the perfect area with a little coffee shop across…read morethe street and ice cream as well! everyone is sooooo amazing here i've had bad experiences in the past with consignments at different places but never once had a issue or second guess myself at emily's closet they have great prices great workers and great items!! i got so many christmas gifts here for a great price and im so happy i came upon this store!! highly recommend its so cute and adorable just really brings the joy to shopping!

We were looking for a "needle in a haystack" today, so we asked the front end Customer Service…read moreperson to assist us. The object of our desire was a walking cane. Soon we were directed to an obscure corner of the store where a brand new unused walking cane in perfect condition was just waiting for us and the price, you ask? Only four dollars! There was a great selection of merchandise in every department; I always feel as though this thrift store is very much worth my while.

Pretty messy and a lots of junk. Some treasure. Gotta dig for it. I grabbed a few summer shirts at…read morearound $5 a piece. The dressing room was pretty gross and not enough hanging hooks if you want to try on items. They do have specials by tag color and day of the week. Jewelry items are up front behind the counter. There are VHS tapes and cassette tapes, books and other items as well as tons of clothes.

I stopped in to Flip It and Reverse It after having lunch at the nearby Saigon Cafe. The store was…read morecute, and I ended up buying a summer top. The store is bright and clean, and Maria and Jennifer were very personable and inviting. I browsed the many racks of clothing and tried on a couple of items and ended up buying a top for $5--a bargain! There are many racks of clothes, not always clearly marked in terms of sized or prices (that's the only knock on the store). Gently used clothing was about 25% of retail prices, which is excellent. They have a lot of vintage wear, lots of Bills apparel (of course), concert T-shirts, jeans, and nicer clothes, too, that you could absolutely wear to work. Be prepared to spend some time browsing, as the organization of the store wasn't apparent. There was a lot to look at, too, which may take some time. New items come in frequently, so I plan to return often. I feel good knowing the items aren't ending up in a landfill. I hope the store continues to be a success in the area.

This store is a gem!!! I find something every time I stop in, and the owners are super friendly and…read morehelpful!!!

It seems the Serendipity Shoppe must have relocated since the reviews of a few years ago…read more Serendipity is not in the Blackrock area. It is located within the First Presbyterian Church at the corner of Wadsworth and Pennsylvania. The entrance is on Wadsworth, but there is parking available via a driveway on Pennsylvania. Additionally, there is handicap access available. If needed, call from the parking lot and one of the volunteers will come to escort you to the code-required elevator. Okay. Now that we know where Serendipity can be found, what can we expect within? At least one serendipitous find. For instance, last Saturday my daughter, just prior to attending a graduation party, found a graduation card there, obviating the need to stop again to buy a card. That could not have been more serendipitous. Okay, okay. Imagine a thrift store and an antique store got married and had a baby. Serendipity? But, of course. You won't find clothing, as a rule. Not saying never, but Amvets and Buffalo City Mission have clothes. At Serendipity you will find collectibles of myriad types, books, jewelry, lamps, dinnerware, pottery, home décor, eclectic gifts. Perhaps a hat. Possibly a shawl. Books are nicely shelved and categorized. Every other thrift store I have been in could take a lesson. I had planned to return and take some interior photos before reviewing; seeing as the location seemed to be in question from past reviews, however, I decided to post now, make the location clear, and return at some later date with more photos. The address above is correct: One Symphony circle. Phone 716-248-0232. ALL proceeds benefit people living with HIV/AIDS. Donations are always welcome -- saleable items, as well as cash. The charity is The Aids Plus Fund of WNY, a 501c non-profit. On Facebook, look for Serendipity Thrift Shoppe. Several photos there, too. And they do accept credit and debit cards, as well as cash.

Service was lacking, a bit pricey for second hand items donated. A lot with no history to them…read more Just nothing to brag about honestly.