I cannot say enough about the quick and responsive service we had at Clio Urgent Care. The staff…read morewas caring and able to help me feel comfortable. I wish I could use them as my PCP! Thank you Clio Urgent Care!

I went to Clio Urgent Care in March 2026 with abdominal pain. I was seen quickly, prescribed…read moremedication - and counseled to see my family doctor if conditions persisted - or to go to emergency if things worsened. I was able to get an X-Ray that helped diagnose my condition. I was very happy with the care I received.

Idiots. You go in…read morewith a history of developing bronchitis, and they say that you might have COVID. And that you need to get Paxlovid. So of COURSE they can't give you a test there (or if they do they're gonna charge you up the ass). So you drive down to a local pharmacy and get the other stuff they did prescribe. Like an inhaler and cough medicine. You go home, do the test and you're positive. So you call back the MedExpress and they say OH SURPRISE, SYKE. We can't actually prescribe you the Paxlovid. It's against our policy. Even though we told you you needed to take a test and get meds. So your doctor is closed on Fridays, until Monday, so you call back and they say: NOPE SORRY. BUT you can go to the ER, and pay a SHIT ton of money just to get a prescription. Like what are these useless morons for?? I bet the "policy" is just there so more go pay a fortune at the ER because they're all tied together. Terrible way to take care of people. Making it ten times harder for them to get basic care. If I could give them zero stars and have everyone see it, I would. Like I could understand if it was something complex, or re-ccuring or we were demanding narcotics. But we just want the medication to keep the COVID from getting severe, THAT THEY RECOMMENDED. Like it's not rocket science (thank god because these morons aren't smart enough for that). I hope that every greedy person that helped make that "policy" has the life that they deserve. And by that, I mean a terrible one for causing needless suffering.

Been here plenty of times with zero issues I was a high school athlete with many issues and went…read morehere for all of them. Never had a single problem.

The staff was pleasant and professional. The doctor was knowledgeable and attentive. I was…read morethere from out of town and they provided ease and peace while addressing a medical issue. If you have a medical issue that requires an urgent care I would definitely recommend them.

I'm thankful for the employees that helped us on Saturday…read more For example, the front desk ER lady was super nice (from Alaska). The ER guy that took vitals was also great with my family member talked kindly too & was gentle.

I was here for 2 weeks and spent 6 days on life support.Once awake I was treated terribly and like…read moreI was a bother.The communication to my family was almost non existent.There was a couple of nurses that were good.I left a day early they were gonna discharge me the next day anyway and I already was cleared by my Dr's to leave.The nurse told me I didn't get a wheelchair since I was leaving a day early.And a man broke into the hospital and actually ended up on my floor and they made him leave.Totally scary and shows patients safety is obviously a concern because it could have been different If that man had a gun and then my debit card got stole by one of the housekeepers who was related to the guy who broke in.This is the worst hosptial I've ever been in and non caring and if I could give this negative stars I would but this place isn't worth a star at all!!! Never go here!!!!!

Charges Double the price or other urgent cares in the area. Complained to the state on this and was…read moregiven a reply by a Paul Massimino(who used a gmail account real professional) replied with calling me a liar. On the bill this is a charge for around $60 to do a strep throat test. Looked up a box of these on Google and they were $50 for a kit of them 25 tests. charged 150 dollars to test my kid for SARS covid and influenza. once again retail on amazon is around $24 office visit itself was charged at $277 when most urgent cares only run about $180 I have bills in from of me as i write this. Have the response from this Paul. given the response and the billing I would say in my opinion this company has no real integrity.

If I could give 0 stars I would but I had to give 1…read more I brought my daughter here tonight because she stuck something in her nose and was distressed and would not allow us to look at it. As soon as we walked in we were asked what our insurance was and told they do not accept it, which is fine I understand that that's out of her control. However, we could have just paid walk in pricing at the time and we were not offered that, nor did she ask us what was wrong with my child. Really seemed like they just didn't want to add another patient to their book for the night since they were closing "soon." Really sad that medical professionals would behave that way. I have avoided coming here on a gut feeling for 5 years since moving to the area and my concerns were confirmed tonight. They suck. Go to the one by the old Kmart or the hospital instead.

I took my mother there Tuesday. Prompt. Clean and Excellent bedside manners from Dr. Bishop!! I…read moremyself went in today. Dr. Bishop was not available

From the owner: Memorial Healthcare operates two convenient urgent care locations (Owosso and Perry) for those…read moreminor illnesses and injuries that happen when the doctor's office is closed.

I've had pretty good care here when I'm in a pinch and can't get into my doctor. This last time at…read morethe Okemos location was the worst. I don't know if Sparrow is desperate, but apparently, they are hiring whomever off the street. I saw Emilia Ivans, PA-C. When she walked in, she seemed like she was afraid to touch me. She didn't make eye contact, and made everything feel awkward. Don't get me started on testing me for strep! It was by far the worst exam I've had. So bad, that when she stepped out, I called to get in somewhere else. I also felt cheated that I still had to pay for the "exam." I understand these kids have to start somewhere, but she needs to work on her bedside manner. In my opinion, based on her interactions with me, I really don't think she's ready to actually be seeing patients. I'll go to Fast Care again- but I think I'll drive farther to go to the Frandor location.

I came here today and I was very pleased with the friendliness of the medical assistant and the…read morenurse practitioner I felt like they both really cared which is what you want your not feeling good. She also sat down next to me and explained every medication and she answered all of my questions. The wait time was minimal about 15 minutes which was less than my quoted time. If anybody ever needed to go to an urgent care I would definitely recommend fastcare.

I LOVE Louisa and wish she had her own practice. We go to Valley Urgent just to see her. The bad…read morepart is, even if you have an appointment you wait forever to be seen. For example, my appointment was at 0830 and it's 0918 and I'm still waiting. I deal with the time issue because she's really a great lady. She is not a dr but she's a nurse practitioner who is more knowledgeable than most doctors in Mid-Michigan.

I love this place. The people are really friendly. As the other reviewer mentioned, I have had to…read morewait for awhile before. But that was because the doctor got stuck at the hospital before coming here. I like how everyone actually seems to care. Not a bad place at all!