I LOVE Louisa and wish she had her own practice. We go to Valley Urgent just to see her. The bad…read morepart is, even if you have an appointment you wait forever to be seen. For example, my appointment was at 0830 and it's 0918 and I'm still waiting. I deal with the time issue because she's really a great lady. She is not a dr but she's a nurse practitioner who is more knowledgeable than most doctors in Mid-Michigan.

I love this place. The people are really friendly. As the other reviewer mentioned, I have had to…read morewait for awhile before. But that was because the doctor got stuck at the hospital before coming here. I like how everyone actually seems to care. Not a bad place at all!

I found myself sick with walking pneumonia and went to the clinic and was taken care of in the most…read moreprofessional Manor the Staff (especially Ali who helped me find a primary Dr.) was on spot with everything. Thank you ! Timothy J Noel

Friendly and efficient staff. The doctor was terrific and knowledgeable. So happy to have them…read moreconveniently located.

Thanks to all the staff at Covenant emergency on 12/26/21, busy, but I got checked out and all was…read moregood thank goodness! Appreciate the help and reassurance! Although this is my go to place, I hope I don't have to go there sometime soon!

At this point, after reading every review, after reading the doctors legal history in the news,…read moresomeone has got to ask, investigate, if this is insurance fraud (I spoke too soon, he has been under investigation for Healthcare fraud, bounced checks to his employees, tons of lawsuits against him and his companies). Which honestly doesnt seem like a far cry given his legal history. Because what's the point of any of our visits????? I honestly don't even know where to start. I scheduled an appointment for both my daughter and myself. We arrived on time, were taken back to a room, and then waited there for almost 2 hours before anyone came in or even checked on us. At that point I stayed mostly out of stubbornness because we had already waited so long. The topper, I always book our appointments the beginning of the morning so we are in and out, apparently no reason to here. When we finally met with the doctor, he prescribed two medications for my daughter. Normally, with my primary provider, the prescription information is given to me and the office sends it directly to the pharmacy. I assumed the same process would happen here. However, checking out took another 20 minutes, not because of other patients but because the reception staff were eating lunch and gossiping in the back office while we were standing there waiting to be helped. When we were finally checked out, I was trying to schedule follow-up appointments. The staff didn't know whether my daughter's follow-up should be in 3 months or 6 months, or whether mine should be 6 months or a year. Instead of checking with the doctor to confirm, they seemed unsure and unorganized. At that point, after already being there for nearly two hours, I was exhausted and just told them to schedule the later options so we could leave. While we were standing there, the staff also openly discussed the doctor and other staff members in the back (physician assistant???), saying they didn't know what they were doing. That didn't exactly inspire confidence. About a week later, I called the pharmacy because we hadn't heard anything about the prescriptions. The pharmacy told me they never received any orders. I called the doctor's office and informed them, and they said they would notify the doctor. Another week passed with nothing. I called again and was told the same thing. Now, over a month later, we still have no prescriptions, no follow-up, and no call from the office. Ironically, when my primary provider originally referred me here, I mentioned to my office that this particular officr had some very negative reviews. Unfortunately, now I understand why. This entire experience ended up being a complete waste of time: -Three hours in the office -Half a day off work for me (unpaid) -Half a day of school missed for my daughter. And in the end, absolutely nothing was accomplished.

From the owner: Whether you need a routine sports physical or Covid-19 testing near you, our family doctors at MI…read moreHealth Clinic are trained to provide high-quality medical care to patients of all ages. We offer a comprehensive range of services, including rheumatology, and family medicine, along with treatment for diabetes, anxiety, asthma, high blood pressure, osteoarthritis, family planning, and other health services. We are proud of our status as a premier multispecialty health care provider in the Great Lakes Bay Region, encompassing the City of Saginaw, Kochville Township, Zilwaukee, Carrollton, Saginaw Township, Bridgeport, Hemlock, Thomas Township, Freeland, and your local community! If you have any questions that our team can help answer, please do not hesitate to contact us!

Seen them after falling off deck. They were friendly and treat us well. Outstanding staff and great…read morepatient care during treatment. They did x-rays and wrapped lacerations. Great care for patients.

I am horrified by what happened at Springfield Urgent Care -- and I will never forget the way we…read morewere treated. We brought my 6-year-old daughter in for care, but instead of compassion, we were met with cruelty. A physician assistant pointed at the door and told us to leave, like we were a burden. No concern for a child in distress, no humanity -- just cold dismissal. My daughter broke down in tears as we walked out and said, "I don't like doctors." Imagine the trauma that comes from seeking help and being treated like you're nothing because of a $26 charge. What's worse? Their director had time to demand the $26 upfront, but refused to provide anything in writing or explain why. We were told we'd have to wait until Monday for answers -- but denying a child care on a Saturday? Shameful doesn't even begin to cover it. Springfield Urgent Care, you are not about health. You are about money, control, and intimidation. There is no integrity in how you operate -- just blatant disregard for patient dignity, especially for children. We were humiliated, heartbroken, and shaken. No family -- especially no child -- should be treated this way.

This is the best urgent care around, but it i) doesn't accept UHC ii) is totally incompetent in its…read morebilling practices. I twice have had a bills never sent to me - or to an address I've never lived at - go into collections while getting my mortgage rate locked in. This shattered my excellent credit score and caused me serious personal harm. This was despite contacting the main billing department for mid Michigan and receiving a response in writing (multiple times) that I owed nothing. These people are negligent and should be sanctioned by the state of Michigan for malpractice.

In at 7:55am and was out and getting my rx from Walgreens by 8:30. Great receptionist, nurse and…read moreDr.! And my condition was just a minor bee sting reaction, not an emergency.

I'm thankful for the employees that helped us on Saturday…read more For example, the front desk ER lady was super nice (from Alaska). The ER guy that took vitals was also great with my family member talked kindly too & was gentle.

I was here for 2 weeks and spent 6 days on life support.Once awake I was treated terribly and like…read moreI was a bother.The communication to my family was almost non existent.There was a couple of nurses that were good.I left a day early they were gonna discharge me the next day anyway and I already was cleared by my Dr's to leave.The nurse told me I didn't get a wheelchair since I was leaving a day early.And a man broke into the hospital and actually ended up on my floor and they made him leave.Totally scary and shows patients safety is obviously a concern because it could have been different If that man had a gun and then my debit card got stole by one of the housekeepers who was related to the guy who broke in.This is the worst hosptial I've ever been in and non caring and if I could give this negative stars I would but this place isn't worth a star at all!!! Never go here!!!!!

This Redi Med is located in a better than average building. It's clean, airy and open so we didn't…read morefeel like we were breathing in the plague from the kid across from us. The nurse that took our information at the desk, as well as the nurse that took my son's weight and temperature were both attentive and patient. What I didn't like about this visit, other than the fact I was taking my sick son, was the poor bedside manner of the physician on staff. This doctor was there both times we have had to use the office. Our time with the nurse exceeded the time with the doctor. Maybe that's how they get people in without an outrageous wait time. I would recommend this facility if your normal doctor's office is closed or you have a minor sports/work injury and you'd like to skip the emergency room.

This place is nothing but a joke!! I mean I know u usually wait to get into place but come on over…read morean hour and it's not even busy, guess it's McLaren walk in next time