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CMU Health - Concentric

3.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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3 years ago

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Karu Medical Associates

Karu Medical Associates

3.5(4 reviews)
6.0 mi

I would give this place zero stars if I could. For starters, I was told in order to be seen there,…read moreit was required to do a virtual appointment. When I had the virtual appointment, it was an under 10 minute conversation that involves nothing medical, basically, just an introduction. I then received a bill two months later for almost $300 for the "office visit". They really need to be telling people that it is going to be coded as an office visit and will go towards your deductible. When I called the billing department, they relay that it would be like this at any doctors office. After calling multiple doctors offices who do not require virtual appointments, I will be seen elsewhere. The officer manager couldn't have cared less. I'll be going somewhere else where they are more compassionate.

The doctors here are all wonderful and very caring and very knowledgeable. The wait time to see the…read moredoctor is also short. Unfortunately the desk staff is not so great. They are not very nice when scheduling an appointment and if you have any other questions, they are rude and act as if it is a huge inconvenience to get that answer for you. As for getting a procedure scheduled , plan on waiting at least 3 days to here back from them. When I called 2 days after seeing the doctor the scheduler said " we don't move that quickly"!!! Can't believe she would even say that! She is pretty much saying she is lazy and sucks at her job! I am a pretty healthy person so I don't need to go there that often but I feel sorry for anyone that needs to see them often or has to get procedures done frequently. If I didn't love the doctors I would probably find another provider with more helpful and nice staff.

Michigan Health Clinics - Our front entrance sign features our Urgent Care, Lab, Dermatology, Family Practice, and Billing Company.

Michigan Health Clinics

1.0(1 review)
2.0 mi

At this point, after reading every review, after reading the doctors legal history in the news,…read moresomeone has got to ask, investigate, if this is insurance fraud (I spoke too soon, he has been under investigation for Healthcare fraud, bounced checks to his employees, tons of lawsuits against him and his companies). Which honestly doesnt seem like a far cry given his legal history. Because what's the point of any of our visits????? I honestly don't even know where to start. I scheduled an appointment for both my daughter and myself. We arrived on time, were taken back to a room, and then waited there for almost 2 hours before anyone came in or even checked on us. At that point I stayed mostly out of stubbornness because we had already waited so long. The topper, I always book our appointments the beginning of the morning so we are in and out, apparently no reason to here. When we finally met with the doctor, he prescribed two medications for my daughter. Normally, with my primary provider, the prescription information is given to me and the office sends it directly to the pharmacy. I assumed the same process would happen here. However, checking out took another 20 minutes, not because of other patients but because the reception staff were eating lunch and gossiping in the back office while we were standing there waiting to be helped. When we were finally checked out, I was trying to schedule follow-up appointments. The staff didn't know whether my daughter's follow-up should be in 3 months or 6 months, or whether mine should be 6 months or a year. Instead of checking with the doctor to confirm, they seemed unsure and unorganized. At that point, after already being there for nearly two hours, I was exhausted and just told them to schedule the later options so we could leave. While we were standing there, the staff also openly discussed the doctor and other staff members in the back (physician assistant???), saying they didn't know what they were doing. That didn't exactly inspire confidence. About a week later, I called the pharmacy because we hadn't heard anything about the prescriptions. The pharmacy told me they never received any orders. I called the doctor's office and informed them, and they said they would notify the doctor. Another week passed with nothing. I called again and was told the same thing. Now, over a month later, we still have no prescriptions, no follow-up, and no call from the office. Ironically, when my primary provider originally referred me here, I mentioned to my office that this particular officr had some very negative reviews. Unfortunately, now I understand why. This entire experience ended up being a complete waste of time: -Three hours in the office -Half a day off work for me (unpaid) -Half a day of school missed for my daughter. And in the end, absolutely nothing was accomplished.

From the owner: Whether you need a routine sports physical or Covid-19 testing near you, our family doctors at MI…read moreHealth Clinic are trained to provide high-quality medical care to patients of all ages. We offer a comprehensive range of services, including rheumatology, and family medicine, along with treatment for diabetes, anxiety, asthma, high blood pressure, osteoarthritis, family planning, and other health services. We are proud of our status as a premier multispecialty health care provider in the Great Lakes Bay Region, encompassing the City of Saginaw, Kochville Township, Zilwaukee, Carrollton, Saginaw Township, Bridgeport, Hemlock, Thomas Township, Freeland, and your local community! If you have any questions that our team can help answer, please do not hesitate to contact us!

Photos
Michigan Health Clinics - Inside our Dermatology waiting room for one of our health and wellness events.

Inside our Dermatology waiting room for one of our health and wellness events.

Michigan Health Clinics - Out side of the Dermatology entrance is the new sign for the department.

Out side of the Dermatology entrance is the new sign for the department.

Michigan Health Clinics - Under investigation for Healthcare fraud, bounced checks to his employees, tons of lawsuits against him and his companies

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Under investigation for Healthcare fraud, bounced checks to his employees, tons of lawsuits against him and his companies

CMU Health - Concentric - familydr - Updated May 2026

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