John O'Reilly and his team are amazing. From start to finish, they make sure they cover every…read moreaspect of the transaction. Their value is unmatched in housing market. If you are looking for a great team with ample experience, they are a must.

Buyer Beware! My son put a contract on a house, located at…read more24407 Wedgewood Rd. After spending hundreds of dollars on inspection and the valuation, he found out the house had severe termite damage. The seller, Blake Denny, who is also an agent at Better Homes and Gardens, offered to repair and treat, but didn't do either properly. So,my son was not willing to move forward with the deal. The Seller refused to give back the deposit. More details.... The inspector recommended at least ten (10) new floor joists be installed to shore-up the ones destroyed by termites. The buyer asked for the joist to be replaced per an addendum, but the buyer's agent (Cody Adams another realtor at Better Homes and Gardens) didn't specify which joists. He didn't reference it to the inspection report and he didn't specify that it needed to be completed by a licensed contractor. Only four (4) joists were patched with 8ft pieces sistered to the old joists. There should have been new joists running the full length from beam to beam. Several of the old joists not repaired have extensive damage. Also, the blocking removed from between the joists have not been replaced, which can lead to twisting and movement between joists. Furthermore, the crawl space vapor barrier was in disarray, no longer smooth and taunt as first inspected. Apparently due to termite treatment, the crawlspace was left damp and water standing over much of the vapor barrier, causing unnecessary moisture not before seen from past inspections. At this point, my son lost confidence in the repairs, the termite treatment, and the renovations that have been completed by Denny and fully expected to receive his entire deposit refunded and the contract terminated. Denny refused to give back the deposit and got an attorney involved. An awful experience for a first time home owner.

Taylor was absolutely wonderful to work with! She was always available to answer any questions we…read morehad, no matter how big or small. As first time home buyers, this process was definitely a little overwhelming but having a realtor like Taylor helped to keep our stress levels low! I'm so thankful our paths crossed and that we now have a realtor & friend for life with Taylor!

From the owner: Pricing Strategy Advisor (PSA); Building Relationships; Earning Trust and Loyalty; Connecting on a…read morePersonal Level; & Being a Voice for YOU!

If you're looking for a property manager in the 757 area, I highly recommend Steve Warriner. His…read morecustomer service is truly outstanding. He always returned my calls right away, had answers ready, and even went above and beyond by providing solid referrals to help me with my rental property needs. It's not easy finding someone this professional, responsive, and helpful in the property management world. Steve made the whole process smooth and stress free. Definitely 5 stars!

We engaged Metro Realty in order to find tenants for our rental property. Steve was responsive and…read moredetail oriented about his vetting process. He successfully presented a tenant. We are so appreciative. I would definitely recommend him.

Exceptional communication, very responsive, on-time, thorough, knowledgeable and professional…read more Definite recommend.

From the owner: Surveys in Richmond, Norfolk, Virginia Beach, Hampton, and all over Virginia!…read more We can help you survey your land, find your property corners, mark for fence lines, subdivide your land, or any other type of surveying you may need. We excel at residential surveys. Because we focus on one area of surveying, you get high-quality work you can trust. Our surveyors have over 25 years of experience. Let us know how we can help you.

Extreme heat killed more Americans in 2023 than any other year over nearly a century of keeping…read morerecords, according to research published in the American Medical Association. My family and I moved into a property managed by Byrd Property Management during this time. I happened to be undergoing treatment for a traumatic brain injury at the time as well. Clearly it was an not ideal time to be moving-- during extreme heat with a brain injury--but it was nonetheless what we were working with. Due to my brain injury, I was experiencing what my occupational therapist described as "autonomic dysfunction," which made it very difficult for me to regulate my body temperature, breathing and blood pressure. Therefore, I was extremely vulnerable to heat injury- during this period of time. Also vulnerable was our youngest son, who was born with special needs and has sensory issues, and my husband--a retired military officer and decorated combat war veteran with a service-related disability that requires him to use a machine to help him breathe. Needless to say, working air conditioning and adequate ventilation are not optional for us but mandatory for our wellbeing, and arguably a matter of life and death for some of us. Unfortunately less than a week after we moved in, our air conditioning stopped working. The temps soared above 100 degrees on many days over the course of the next month, and we spent many hours during the day at Starbucks or somewhere with air conditioning. It felt like torture to me on some days when all I wanted to do was take a nap, as my brain injury caused me such extreme fatigue, but it was too unbearably hot to sleep in my own home. And at night, when we had nowhere else to go to get cool, we had no choice but to sweat through our sheets at night, tossing and turning, unable to get comfortable enough to sleep for an entire month while our air conditioning remained broken. Some portable ac units would have been appreciated, but we were not afforded even a scant modicum of care; instead our family was subjected to extreme heat and inadequate ventilation for an unreasonably prolonged period of time. Meanwhile the fine folks at Byrd couldn't be bothered to even offer us a fan. Not that a fan would have been much help, as only one downstairs window would open; the rest were stuck. So we were unable to even benefit from the cooler night air by opening up windows. It was truly miserable, unbearable and oppressive in that home. It was nearly impossible to sleep when it was 85 degrees inside. We tried putting cold wet rags and towels on our bodies and heads and lying in front of a fan, but it didn't take long to heat up again. Inadequate rest at night combined with prolonged exposure to extreme heat resulted in a marked increase in my symptoms. Because most of the windows wouldn't open or accommodate a window unit, out of desperation we bought some portable air conditioning units for our bedrooms that cost us about $1,000. But unfortunately, we could only run one at a time or else the breaker would trip and all of the power would go out upstairs. We tried many different configurations of surge protectors and extension cords to no avail. We could only run one unit at a time and cool one bedroom. Needless to say, these conditions did not make us feel valued or appreciated. We felt like we were being punished for something, but we didn't know why. Maybe they didn't appreciate us complaining about the habitability and condition of the property so much. Nevertheless we continued to pay our rent on time and did our best uphold our obligations in good faith. I'm afraid we cannot say the same for Byrd. Based on results, Byrd seems to consider it optional or "a courtesy" to abide by the laws which govern their conduct, laws that are intended to keep the public safe. From our perspective, Byrd has done nothing but FAIL to uphold their duties, including but not limited to the most fundamental duty of care, putting vulnerable tenants wellbeing and very lives at risk. It warrants investigation. Would not recommend. And this wasn't even the worst of our experience, not by a mile. It got downright creepy when random dudes started showing up at the door unannounced, some didn't speak english so I had no idea why they were. Not cool. The homeowner regularly delayed responding to maintenance requests for weeks or months, if at all. It reminds me of something that might be on a meme: He doesn't always respond to tenant's maintenance requests, but when he does, he sends non-english speaking contractors to their homes many weeks later and without notice, C'mon, man!

11/19/25 Dane Gibson with Byrd came to my door looking for the owners of the property I rent. His…read morefirst interaction with me was "how long are you going to be here (living here)?". Yes, very odd way to introduce oneself. He explained he had a meeting with the owners and I advised him they bought a new property and do not live at this address. When queried, he volunteered he was not the agent who represented them in that sale but thought they might be in need of a property manager. I assured him I thought he was mistaken and not a relationship I would have entered into if they'd been represented by a property manager. Fast forward to 12/1/25 when I receive an email from Dane letting me know he is taking over responsibility of managing my lease. No other information, other than the request for an in-person meeting. Zero notice from my landlords about any changes. Owners of the property are quick to dismiss any repairs needed at the property and are generally very combative on the subject of repairs (to the point of showing up with camera to document in a false narrative way to try to prove the issue does not exist, when it does!). Second, third opinions to try to get a different answer from vendors. Penny pinchers. Not the first impression I had of them when signing a lease, but nonetheless what the reality is after putting pen to paper. Four days in with with Dane and interaction has been vile. He's gone so far as to insinuate the list of open repairs and pest control needed at the property are not "legitimate" and if deemed not necessary, I will be billed for them. Stop right there. I have a valid, fully enforceable lease with the owners, not Byrd Property Management and am very aware of what language is and is not in my lease. He's also set up my account in their 3rd-party app incorrectly so all previous payments 9/19/25 (date of lease signing) to 12/1/25 and security deposit paid directly to landlord through Zelle (the arrangement I have with the owners) is paid in full, but shows past due in Byrd's system with 10% late fees to the tune of nearly $7k - the optics are terrible! Byrd keeps sending spam emails about selling me their renter's insurance for $10.50/mo plus $4.50 junk fee to go with it (yes, a 43% admin junk fee). Today I get a new notice that my "new lease date is approaching" so provide us xxx information - no Byrd, my new lease date is not approaching (my legally binding owner-provided lease is in effect until 10/1/25), so any information you require should have been provided by the owner of the property. Again, my lease terms I agreed to with the property owner will not be changing (there was no amendment and the owner chose not to involve me in notifying me of any changes he wished to make - he did not give notice, did not get my consent to share my personal information, did not notify me he had signed up with Byrd; therefore, the lease in effect with the owner signed and dated 9/19/25 is the only lease we are working with - I do not have a lease with Byrd Property Management). Owners previously were notified of cockroaches 2 months ago (10/13) and agreed to pest control contract (home is infested with cockroaches from previous tenant), but have since reneged and left me to live with giant American cockroaches living under the bathroom vanities, behind kitchen cabinets and tile, the attic, the crawlspace, and God only knows where else they have colonized - the pests keep crawling down the living room wall from the whole house attic fan in the foyer. There are very clear laws in Virginia about habitability and providing a pest free home (pests render it uninhabitable). I happen to be highly allergic to cockroaches and have been bitten by them, so now have to sleep with lights on. Disgusting! Cockroaches carry diseases. The owners got their own pest control company on 11/11 to come out for a second opinion and to verify if there was an issue (spoiler alert, there is) - the company sent them an estimate for treatment (and yearly contract) and explained the cockroaches existed long before I moved in. Owners agreed to sign contract, "just send it over and we will approve it". Nearly a month later and no contract signed. Owners don't like the answer that their home who had two previous tenants before me (and was never covered under a pest control contract) has cockroaches! Dane is encouraging owners not to comply and to drag this out, wants to get a third opinion hoping for a different answer (only photos and notes from one of the companies say otherwise, plus an estimate from the second opinion - a company hand-picked by the owner to assess and treat BTW, but that backfired because there's a cockroach infestation!). So Byrd Property Management has proven to me that property managers (who rarely have tenant's interest at heart) are in fact slumlords and hired to aid owners in doing the least amount of maintenance and preventative treatments possible. Zero stars. Do not recommend! Run away!

I have had the pleasure to work with Robin and Ken Hurst for three real estate transactions. They…read moreare the most professional and knowledgeable real estate agents I have ever worked with. They sold the first house they assisted us with in April 2010 and sold it in 2 1/2 days. We purchased our next house with them in October 2010 and were very pleased with the experience. We then had to relocate out of state and they sold our house in October 2011 in 2 days. They hired professional stagers for both properties and helped us get the properties in top shape. I cannot say enough good things about The Hurst Team!

From the owner: I have a passion for serving my clients' real estate needs! So whether you're planning to sell, buy…read moreor would like more info on current market conditions, please contact me. I look forward to hearing from you!

Saiyd has been so great to my family. Between my brother and a few friends he has been a great…read moreasset for buying and selling homes whether residential or investment. If your looking for a solid transparent realtor with the knowledge and experience, this is your guy!

I just want to say thank you so much to Saiyd! He's been a miracle for my family and I, very…read morehelpful throughout the whole process. I would highly recommend working with him! Saiyd you're an angel and I will continue to applaud you for being there with us every step and making sure that we got the best of everything. Not only is he a great real estate agent, but he's also a great friend. Once again thank you!