I have been a patient of the Family Medicine Group for about 30 years. Dr. Miller and Dr. Hyatt are…read morevery professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. Dr. Hyatt always spends the time needed to answer my questions and also to help with other things; she is super supportive. We appreciate your help and kindness throughout all these years.

My wife and I have been patients of the Family Medicine Group for over 30 years. Dr. Miller, Dr…read more Hyatt, and Mr. Green are very professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. We appreciate your help and kindness throughout all these years.

Appalling customer service and healthcare…read more -On several occasions, I have been made to wait over an hour after my scheduled appointment for the doctor to see me. -Nurses unsympathetic and disinterested when I expressed that I had for another appointment and asked when the doctor would be available. -NP Catherine Aslin said she would call me back within 48 hours after my lab work to give me results....she never did -All phone calls got sent to voicemail. -Finally got a call back about lab results more than 2 months after they had been processed. -Person who called me got an attitude when I asked why it took 2 months to get results. -Person who called with lab results did not apologize or attempt to remedy the situation when I told her that I had a poor experience. I will not be returning and I suggest that you get treated elsewhere.

I would not recommend this facility to anyone. The problems starts from the top, with the director…read moreand office manager. They lack compassion and respect for patients. Don't waste your time. Their license should be taken.

Very happy with Dr. Scott! Did not think anyone could replace Dr. McEwan, and I still miss him but…read moreDr. Scott has stepped right into those quite large shoes and is doing a fine job. My favorite things about him are his smile, quiet patience and attentiveness. You feel as though you are the only patient in his office. I always feel nothing has been overlooked in regard to my healthcare.

BMG has a great Dr. that has been attending patients for quite a while. Been seeing this dr many…read moreyears and we have been pleased with this primary care facility that includes Dr Humphreys and V. Smith.

From the owner: Family Practiceread more

This isn't like any other doctor's office I have ever been to! And that's the absolutely beautiful…read morepart it is a calm serene environment that takes out the nervousness often associated with going to the doctor. The eastern and western medical treatments offered in one place is set up to provide absolutely amazing seamless care. The Doctors as a couple have so much knowledge and take the time to explain treatment and options under their care. They have changed my life significantly in just about one month, I can't wait for my next appointment!! WISH I COULD GIVE TEN STARS!!

What an amazing experience. The staff, including the doctors, made eye contact and didn't rush me…read more They all listened. I felt confident in my diagnosis and treatment. The facility is spa like and you instantly start feeling better after wrapping up in the terrycloth robe and sitting in the heated recliner in a cozy, well appointed exam room. Far from sterile in style but very clean and organized. The whole experience was well organized. We were buzzed in the door, checked in at the desk and immediately whisked away to our exam room. Upon exiting, there was another patient checking out so we waited in a posh cubby for very few minutes before we were out the door. So happy to find this hometown medical team and get out of the big medicine machine. So sick of being just a number.

Season nurse practitioner and very through By Faith Primary…read morecare is a new business but they are not to to the medical field. These medical professionals will definitely make sure to provide the best care possible. It is refreshing to know people actual care about you as a person not just a number.

From the owner: By Faith Primary Care House Calls LLC's mission, vision and purpose is to provide high quality…read morehealth care to everyone with dignity, respect and compassion. A Registered Nurse since 1996, Nurse Practitioner since 2009 and working at Memphis area medical facilities; I've had the opportunity to watch families struggle to bring a loved one to doctor's appointments. My heart also broke for those patients who lacked support or aid to routinely make their scheduled doctor's appointment. Through this,

I went in to pick some medication and the pharmacy technician was very polite and professional. She…read moremade sure that my order was completely filled correctly. It was clean and also has great lighting. The staff is always easy to talk to and are extremely thorough with their customers.

It's sad I've been calling this office for going on 4 weeks now, and never get a human when I call…read more It's always the answering service or the voicemail. And the "NEVER", return your message calls. It's sad, especially when you have a spouse that has a rare disease and you can "NEVER " speak with someone to get a message to the doctor.