Thanks to Broken Tail Rescue, I have a wonderful new cat! Last Saturday night, I applied online to…read moreadopt a cat, and I got an email from Brooke, a BTR volunteer, within 12 hours. She suggested a particular cat named Evie whose person had died. Evie, age 8, then got moved around a couple of times before ending up back at BTR's tiny but well-kept shelter located inside PetSmart in Cambridge. I went to PetSmart to meet Brooke and Evie. I decided to adopt Evie, and Brooke kindly waited while I gathered the supplies I needed. She gave me a lot of information and answered all of my questions. Another volunteer, Jana (?), was also helpful with information. Brooke and Jana were familiar with Evie and her background and really seemed to care about her and the other cats. I got an email from Brooke today (five days after the adoption) asking how Evie was, and I was happy to tell her that Evie has settled in extremely well and is getting and giving lots of love. The shelter space BTR has in PetSmart is a miniature shelter, which they utitize extremely well, and they have more cats in foster homes. They matched Evie and me up perfectly. Based on seeing how well the mini shelter was run and communicating with Brooke and Jana, I felt comfortable adopting from BTR. I'm very glad I did and would definitely recommend Broken Tail Rescue.

I adopted a beautiful Chihuahua that had quite a history of biting etc...Well , It was a great…read moreexperience.I traveled to Dorchester with an open mind and heart and it was a great success....I was greatly concerned about the dogs liver enzymes......they were elevated to with the last owner.But this doggie was just perfect .I didn't believe he was sick.Sure enough all was normal .We are a match made in heaven...Decreased anxiety with an experienced Chihuahua owner and trust of forever helps. Thank you Broken tail.....

My daughter has been going to the club since she was 6. She's now 15 and involved in everything…read more Since she was little, the staff and even the older club kids have been mentors and role models to her. The club provides 40 hours of intentional, educational programming every week and the kids can drop in or out as they like. That can mean that the front desk doesn't know exactly where she is at any one moment, but she is ALWAYS in a supervised program and always safe. Safety is the number one concern of all staff. As I know from experience, parents with a concern are encouraged to talk to staff and admin personnel. The executive director is always willing to sit down with anyone to answer questions or concerns. The club is a great place where kids learn to be who they want to be. My daughter was on the dance team for years, she learned to swim at the club, and now she's president of a leadership club and just helped organize a successful college and career fair. She used to be super-shy and would never have taken on such a responsible position if it hadn't been for everyone at the club encouraging her to get involved through the years. I couldn't be happier with the Boys & Girls Club of Worcester.

As first time homeowner we quickly learned furnishing a home is very expensive. Instead of buying…read morenew furniture we look for more thrifty options and have become regulars at Habitat for Humanity. Over the past year or so we required an eclectic bunch of pieces of furniture for our home from here. Each time we go into the shop, there's always new inventory. We've been very pleased with the quality of pieces and prices at which they are offered. We found that Saturday mornings tend to be a great day to peruse the shop. Bringing a cup of coffee and looking around for pieces we need whether those are chairs, mirrors, desks etc had become one of our favorite weekend activities. Recently, we also learned they sell refurbished paint for super cheap! We use this to paint the interior of our garage, but you're in the whole place new. If you need a few pieces of furniture and are balling on a budget, definitely check out the great pieces and people at Habitat for hHmanity here in Worcester.

I tried to purchase a dresser here yesterday that was on the loading dock, was told by THE STORE…read moreMANAGER that it wasn't for sale because a reseller named Gary has "an arrangement" with the pickup driver to have first dibs on any mid century furniture that comes into the store. So basically a reseller is paying off a delivery driver to get first dibs, and all of it is seemingly a-ok with the store management, I was told "because he's our best driver". This is utter nonsense and complete disservice to the organization and the community it serves, only serving to benefit one specific dealer who's paying off a guy. Shame on habitat for humanity and this restore for allowing this corrupt behavior. I emailed upper management about this issue and await a reply.

Former Program Director "My experience working at Seven…read moreHills Foundation was deeply disappointing and ultimately highlighted a profound disconnect between the organization's public-facing mission and its internal operations. Despite my background in Engineering and Sports Medicine, I found that the administrative structure often stifled clinical autonomy and professional expertise. The environment is characterized by overwhelming caseloads and a significant lack of investment in the professional development of specialized staff. This creates a culture of systemic burnout that directly compromises the quality of individualized care the residents deserve. Rather than fostering a collaborative atmosphere for its directors, the organization operates with a level of rigidity that hinders innovation and effective behavioral strategy. I hope that future leadership takes the necessary steps to prioritize staff well-being and clinical integrity, as the current trajectory is unsustainable for dedicated professionals."

I have a relative who is a client living in a group home at SH. I am a nurse who tried to apply at…read morea facility where he does not live (to avoid any conflicts of interest)...had a great interview, then never heard from them again, even when emailed for my status. I shook that off and worked at an adult daycare ctr for over a year but they only gave nurses 1 or 2 shifts a week so had to move on on good terms. Set up interview, drove 20 miles and she didn't show up for the interview. Near EVERY SH facility near here is asking for nurses and support staff....and now I know why Update Dec 24 Actually did meet someone for the interview and was pretty much hired "on the spot" Was eager to start so took my work physical the next day, signed all the paperwork and attempted to get my fingerprinting done and low and behold, I got sent an ID number one NEEDS to register to get it done thats provided by DDS (Dept. of Social Services) and they sent me another applicants number so that number didn't match the DOB associated with the candidate and now I am unable to go any further in the process. This company strikes me as VERY unprofessional and I am in the process of retracting my job acceptance

Wonderful estblishment that help women in need. If you hit…read moreit right great finds. Wonderful volunteers. Theyvare very kind to the needy clientele that come in to shop.

Great thrift shop with a huge selection and some really awesome finds. They carry a lot of…read morename-brand items, though a few pieces felt a bit pricey for secondhand clothing. That said, many items were already reasonably priced, and a lot were even 50% off, which made for some great deals. The shop is located in the basement, so don't expect much cell service while you're browsing. Also, when I visited, their card machine was down, so they were only accepting cash--something to keep in mind before you go.

When you call, or walk in the door, you're a customer. It doesn't matter if you're gonna spend a…read morecent or brought your black diamond credit card, they care about you and they care about music. How do I know? I had the pleasure of a thorough and empathetic call with either the owner or somebody I'd trust to run the place. ~~~ T took time out of his day to discuss my need as a customer for a very niche need, and I'm sure he takes care of people like me all day with the same aplomb and kindness. I asked about harp pins, and after talking enough, he knew I meant friction pegs but for harps. (No, I didn't know this would also explain it!) While I'm not sure of how practical it is to get teensy harp pins (3 mm size?) or use friction pegs (too large?), T invited me to visit so we could look together. ~~~ He was willing to look through catalogs and online searches with me to find the piece I'd need. How can you beat this kind of interest? The people here are like when you have a home project and need to know *how* to do it and *what* tools you need. Do you want a big name store where nobody knows anything and you're on your own? Of course you don't. You want a place where the employees live and breathe their work. Look at other reviews--Union Music proves it. ~~~ I'm definitely stopping in to see T, even if it's a month or two from now. Thank you for treating me so kindly, T, and Union Music.

Local music institution. If you're there for service, be careful with who works on your stuff…read more Brian lied to my face about doing service work that he didn't do. Christian fixed my mandolin a did it for as little money as possible. It sounds fantastic now.

My wife and I recently joined this YMCA. Overall worth the membership, the facilities are adequate…read more We have not had any issue with crowded gyms and waiting to use equipment. Several classes are offered which my wife attends regularly. Invest in a lock for your locker and avoid any issues with theft...

Honestly this ymca isn't necessarily bad but it very old and run down compared to the other ymcas…read morein the area. Another annoying occurrence is that it takes weeks/if not months for something to be fixed (example the sensors in the sauna) There is a group of older gentlemen who continuously talk about the saunas/stream baths in their original country of origin. They continuously mess around with the heat sensors at the YMCA claiming the sauna here isn't "hot enough" as it is in their country of origin. They in turn mess up the sauna and put it out of commission for weeks/if not months.