Awesome job!!!! Would definitely recommend! Great attention to detail! Will definitely use them…read moreagain!!!

Good responsiveness. Hopefully I can use them for cleaning the house. Prices seem fairread more

Very nice candy store. Great tasting candy. Clerks were very friendly and helpful. Tons of choices.read more

Had my house deep cleaned. Very happy with results! Able to schedule within a week. Team of two…read morecleaned the house.

My husband gave me the gift of one house cleaning from this service a few years ago for Mother's…read moreDay. We liked it so much that we have had them come back once a month for the last three years! They do a thorough job, they use natural products and your house smells incredible after they're done. I'd do this twice a month if I could.

They did such a great job deep cleaning my apartment! The place hadn't been professionally cleaned…read morein at least 5 years and desperately needed one. They came and spent 8am-4pm cleaning and it shows!! The bathroom tiles, the windows, the oven, and even the air vents in the floors look fantastic. I would definitely recommend them!

Im so happy that I contacted Mackleen Cleaning Services! They came out to Northampton to clean our…read moreapartment for a move out and did an amazing job! Super professional, responsive, and reasonable pricing. Highly recommend!

We used Fernanda and Vitor to clean our short-term rental in Metro West Boston. They are meticulous…read moreand communicated when needed. Fernanda responded quickly and was super nice. We asked them to follow the AirBNB Covid 19 guidelines and they went above and beyond the list! They wore PPE and was accommodating about us wanting to use our own cleaning equipment. I would definitely hire them again and recommend them to all our friend and family. They did a superb job! You will not be disappointed.

Long time yelp user and don't write many reviews but this is definitely one I could not pass up! FJ…read morewas really great to work with! They did a wonderful job! Responsive and very nice and accommodating with our needs. We have a 2500 sq. ft home with a lot of clutter. FJ came and did a thorough deep cleaning. Moved items and really cleaned. We were really impressed. We will have them upkeep our home and re-hire them. We definitely will refer to our friends and family.

My original review (9/26/16):…read more I'm so pleased to have found a solid, reliable home cleaning company. The owner, Kat, cleans my house bi-weekly and has a very positive and professional demeanor. She uses non-toxic cleaners in my home and is very sensitive to my needs around chemicals. I love that she aims to please and always wants to do a great job. I've referred her to others, and will continue to do so. Her rates are reasonable and the results speak for themselves. I can't think of a single flaw. She's great and I wish her tremendous success in her new venture. My updated review (11/7/16): I noticed a steadily declining quality of work in and around my house since my review was posted. She spent less and less time at my house and I feel she skipped a lot, though it did look OK. The deeper cleaning seemed to go away. When hired, I requested that the services be cleaned (spray, wipe), and instead they were dusted and then "spot cleaned." Also, having a regular Monday service proved to be very challenging to get her to commit to a regular consistent arrival time (she has a child, to be fair). Finally, I specifically requested non-toxic cleaner agents in my home, and I found that the consistent use of such products were phased out in favor of harsh chemicals, including on my wood floors where I specifically requested no caustic agents. I can't say that Kat is a bad cleaner - she's a decent cleaner and she's very nice. But the issues at hand lead me to be disappointed. I was hoping to discuss this with her today, but after requesting to know what time she'd be arriving (I wasn't home and needed to meet her there to let her in), she fired me as a client. I sincerely have no idea why (and yes, I asked - she refused to respond). I couldn't have been nicer to her throughout the relationship, and referred her as well. I really wanted to help her get clients and grow her business. One other thing to note: she left my house two weeks ago and then posted on Facebook complaining about her day. I asked if it was me, and she claimed "anxiety." Not sure if I believe her now. I did then. Anyway, all very odd, and leaves me feeling content that the relationship has been severed. In conclusion: Kat is very nice and wants to do a good job and support her family. She's eager to please, but has never run a business before (which is totally ok!). She has some lessons to learn, and professional communication is one of them. Would I give her another shot? Sure, but not without a sincere conversation around expectations and communication. Would I recommend her? I would, actually, but I would advise clients to express some leadership with her and create clarity around process, procedure, arrival times, rates and clear deliverables - up front. Had I been able to talk with her today, I would have done that precise thing, after I discovered it was needed. Frankly, it could have changed the outcome. I still wish her tremendous success in her venture. I'm confident she'll figure it out soon.

Used Joe Cleans for my carpet and bathroom shower and had a bad experience. When I called to get…read morean initial quote while giving them all of my dimensions they told me $180-230 but $250 max. They also confirmed several times they would not start working until they gave me an exact quote. I left for work and they didn't call once to give me the quote and they billed me $320. Joe was good enough to settle at $250 but after I called to complain. Carpet came out nice but shower was terrible. I emailed with pictures to show them How unsatisfied I was and as an update as of 1/9, Joe PERSONALLY wrote me a letter to apologize with a full refund of the shower and grout cleaning. He has really taken responsibility and gone above my expectations for a response. Even though I wasn't satisfied with experience, he made sure that the situation was rectified.

Couldn't ask for better service. Had two bedroom carpets cleaned... scheduling an appointment was…read moresuper convenient & fast. The guys were on time, professional and very efficient . One carpet stain was accidentally missed and they returned within a day to fix the issue. They most definitely take pride in what they do and want to ensure a good experience. I will be a returning customer!