Just bulldoze this place and start over. New building and staff are needed. Dirty and slow.

Worst service ever. Servers did not know who had which table. They kept delivering drinks/food to wrong tables. We ordered drinks and meal as soon as server came to table. We waited an hour with no food before we complained. They claimed the kitchen had "lost" our ticket. We tried to complain to management but they were unhelpful and did not try to make it right. We cancelled our food and left and will not return. read more

Was disappointed in earlier. Review. But on my way back from Tulsa. The 28th of April. I decided to give them another chance It was worth it. The waitress heather. And the trainee (sorry forgot her name. She had no name tag) as u can tell by the pic I posted with the 6 ladies heather on the far right they have beautiful ladies there. And the clings I got was good best I've had there. Sorry for the bad review. Things happen in the business world. Will be back next time I go through your town. read more

Hooters - Sports Bars Near Me - Fort Smith, Arkansas

These are my carry out experiences..I got the chips and cheese dip recently...the portion of cheese in the cup was laughable. The container was way less than half full. I didn't complain, I just ate it and assumed it was a simple mistake and I don't like to make formal complaints Bc accidents happen. I liked the cheese so I ordered it again a few weeks later. Same portion. I asked the manager why I'm paying almost $9 for two or 3 table spoons of queso with some chips. Their answer was 'it comes pre measured that's just how we serve it.' Ummm ok.....well it's a rip off. My friend ordered from hooters at work so I decided to get some broccoli with shredded cheese on top. The broccoli was around $7 Bc I asked for cheese but it wasn't much and all and their broccoli tastes terrible. The best part is they didn't even put the cheese on it even tho I paid.I can get a bag of broccoli to throw in the microwave for $2 at Walmart and the portion is 7 of what hooters gave me. I won't eat here or recommend it again. read more

Hooters - Sports Bars Near Me - Fort Smith, Arkansas

Was in today for my birthday. First time in awhile. It was the quiet part of the afternoon and no big crowd or rush. My server Maizie was very friendly, explaining everything in the way of specials and promotions and she saw to it that the manager was aware that it was my birthday and I got my comps. She brought my beer and my food in a timely fashion and checked on me regularly and made sure I got my free dessert when I was ready. The duty manager also came by to greet me and check on me and wish me a happy birthday. When she brought the bill, she again explained all the charges and the stuff that was comped. She was also nice enough to pose with me for a photo. I don't come in as frequently as I should but it is usually packed on weekends and for sporting events as is the norm. The food is good and more than enough. Pricey but to be expected I think. I've never experienced rude treatment or service from any of the girls or managers. I think people expect the same level of personal service when its busy and packed as they do when it is slow and that isn't going to happen and I think given the atmosphere some people (mostly "bros") have unrealistic expectations with regards to how the servers treat them. Four stars out of five, but it wouldn't take much to make it five stars, if I was more of a regular patron. read more

Food was good service sucks our waiter was paying more attention to her boyfriend playing with his hair then to tent to the customers hope they upgrade customer service here read more

Ordered some pies tonight took a bite an literally I was looking straight at mold growing all over it didn't even want to try my other piece of cake i got had to throw them both away never in my life have I had this happen to me..... very disappointed crossing my fingers I won't be ill Took photos as well pretty disgusted..... read more

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Terrible food, I will never eat here again!! First time, I ordered a Buffalo chicken salad and there was a whole frozen wing in the middle of my salad, and my chicken was undercooked. Second time I ordered Togo, and my order was ice cold, wrong order, and the food was completely jumbled around and a mess in the container. Tried it anyway and it was disgusting! I called was refused a refund. read more

First off came in ordered and guess what the order was wrong! Then ate my food and finally got my chili cheese fries I guess they don't understand salt to food ratio! Won't come back stay away horrible can't say this enough read more

Food was ok not that best I've had from a hooters. We were able to get free appetizers due to it being draft night so that was nice. read more

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Excellent service and I love the Buffalo shrimp & curly fries with cheese sauce my wife and I have eaten there several times always satisfied keep up the good work read more

1/2 price appetizers 10pm to close. I did enjoy the chipolte honey wings. The fried pickles were good too but make sure you have a couple people to help you eat them-too much! I like the bar set up with an array of tv's all front and center to watch many things at once. read more

Hooters - Nice sports bar set up - Sports Bars Near Me - Fort Smith, Arkansas

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Absolutely worst service that I've ever received at any restaurant. It took me 30 minutes for my waitress to come by my table for the first time. After they realized their error, it took another 10 minutes to get my beer and another 15 for the waitress to come back for my dinner order. After that, I had enough and I left as soon as I could. If you want to have a beer or a meal somewhere in Fort Smith, go anywhere else and you will have a better experience then you will here. read more

Shittiest service ever, or no service for that matter. I literally waited at my table for 45 minutes and not once was acknowledged, given menu or even had someone say one word to us. The servers just walked by us every single time but had time to go talk and flirt. Waste of my damn time read more

First time back to Hooters in a long time. And I should've known better than to go on a fight night. Horrible service. Well.. our server was okay. But it shouldn't have taken almost 2 hours to get our food. Tables that got sat down after us got their food before us. We patiently waited until we looked at the time and it was well over 1 hour of waiting. Let's just say, we were HANGRY at this point. Our server told us we were going to get 50% off our food. Then the manager came over and said we were going to get 25% off our food instead. It didn't matter to us how much of a discount we got, but it did matter how the manager made it look like the server didn't know what she was talking about. The food was ok. However, we would have enjoyed it 10x more if the service was better. Reluctant to go back. read more

This Hooters was definitely an experience. First of all, they don't wear the same uniforms that I've seen in almost all CA locations. Second, it seems as though most of the waitresses are high school students or junior college freshman - they looked extremely young and 3 of the 4 waitresses were serving tables of friends and even sitting down to eat with them. When we entered, we had our drink orders taken pretty quickly. However, it took over 15 minutes just go get our waitress to come back to take our order because apparently all the other waitresses were on "break" and she had to cover everyone's tables (about 10 tables total). After that, everything was ok - food was good, drink refills were good and service was alright. read more

Hooters are Hooters, so typically I pass on reviewing chain establishments like these. This Hooters was on par with others I have visited. The waitress was super friendly and even went out of her way to get extra coloring pages for our daughter. However, she wasn't the fastest especially with ordering drinks from the bar. It took 5-10 minutes to get a drink refill. The wings were good and consistent with other establishments. I do have to say, they had some amazing gulf oysters. Super fresh and plump. I had to order two dozen. That alone was worth getting my review out there! read more

Disgusting. Manager had to give out orders. Even showed the manager the uncooked wings. Got a discount because I attempted 2 two out of 15 peice. Do not eat here. I am now dealing with food poisoning. Thanks Hooters for your shitty service and fucked up food. read more

Hooters - Disgusting food. Over cooked, while under cooked. Now I am dealing with food poisoning. Just look at the picture. Don't eat here. - Sports Bars Near Me - Fort Smith, Arkansas

They fuck over us bad we got the all you can eat they over change us by 4 dollars a plate plus when we told to speak to the manager they manager was cussing us out and yell tell us we was in the wrong read more

High prices for food,I guess your paying for the sights but,if thats the case I see more at the beach and it doesn't cost me near as much money read more

If I could give a 0 I would, there are honestly a total of 6 people in this place, and the wait staff can't get their heads out their asses long enough to even bring a damn menu. 60+ minute wait for food and drinks. Not the first time it has happened at this location read more

This was my first time at Hooters, and I was not very impressed. The chicken was flavorless, the fries were not salted and it was all pretty blah...Which further led me to believe the men DEFINITELY do not go there for the wings! ;-) read more

Recently passing through on an extended trip, a friend and I stopped in at Hooter's Fort Smith late and were welcomed by Lindsey, from the New England area. The best Hooter waitress I've ever had by far. Very personable and a joy to talk with. Knew her job and knew how to make the patrons welcome. Great job Lindsey! read more

This Hooters is horrible. We were seated at a table right away, normally menus are already at the table but not at this location. We waited for about 5minutes before Becca approached us and took our drink order. We order a double crown Royal and Sprite and a Double Grey Goose and Lemonade. It took almost 15 minutes before a drink arrived at our table. When they did arrive, Becca asked if it was okay that the Crown Royal drink was made with soda instead of ginger ale because they are out of ginger ale. My husband said its fine and to not say anything, but it was quite nasty and They were brought to us by someone other than our server. Once our server finally returned to our table, we ordered 20 medium no breading wings and a side of fries with cheese sauce. Quite a large time amount later, under cooked fries and breaded wings showed up. We attempted to grab our server right away but, she disappeared. After finally having her return to the table we explained what we wanted. She argued a bit and said we never told her "naked". Maybe she should have read the order back to us after we said "no breading" to make sure it was clear. We were also never asked about blue cheese or ranch. We received our "naked" wings, naked. No sauce. Over 10 minutes later Becca returned and we asked for a side of medium sauce. When we received the sauce, it was orange stuff with a chunk of butter in it. They couldn't bother to mix it up??? Becca then explained that they aren't Buffalo Wild Wings and the Hooters sauce is oiler. Little lack of service items add up. We ended up ordering another round of drinks before getting the heck out of there. The girls may be pretty but brains will get them a lot further. This location should reevaluate their hiring process. If we ever come back through this area, Buffalo Wild Wings will be our stop! not Hooters. read more

It is your basic Hooters chain. The girls are more attractive than average and very friendly. There are fried pickle chips that are worth checking out if you have never had them before. Tuesday night is a good night to go because they have trivia night. Show up with a group of friends, get the drinks flowing, and have a good time. read more

I've been to different locations all across the country and I really enjoy this one. The staff was very friendly and helpful although they did mess up our Friday order they replaced it immediately at no charge at all. I like to go here to watch the UFC fights on Saturday nights. Great place to grab some wings and a beer with some friends read more

Went for ayce wings on Monday night. We were seated right away by a friendly hostess and our server was right behind her for our drink order. She was not overly friendly that's for sure but that was fine with me since I prefer to talk with my friends and not have to be subjected to mindless conversation from waitresses groveling for tips. She was quick with wing and drink refills and with the check. Manager came and checked on us too. Place wasn't too crowded which helped with service I'm sure. Naked wings were fine but nothing to write home about. Prefer BWW. Worth it if you can your money's worth out of the ayce special. read more

We hit this Hooters after leaving the casino and very seldom do I complain unless things are really bad. Well, things were really bad. 1st my order... The naked wings were ok but the Parmesan Garlic reg wings tasted sour for some reason. My friends also noticed a strong sour taste with totally different orders. We later found out it was the ranch the had obviously been sitting out for hours. One of us had the buffalo chicken salad & didn't like it. She told the waitress and the waitress offered nothing other than a side of hot sauce two hours after the salad sat untouched. Now my nephew is having stomach issues probably from the spoiled ranch (or chicken?). I hope this is an isolated incident. If not, the Hooters brand is not well. Slipping. read more

Tap beer was the coldest I've ever had! Our server was very slow. Food was typical hooters food, it was hot and fresh from the kitchen.

This was the nicest Hooters I have ever been to. The service was better than most Hooters, they have 36 oz beers, and the food was served hot. For a Hooters restaurant, it was top notch. Also, it was very clean. read more

We have been in many Hooters across the states.This has to rank in my top 3. The girls are some of the prettiest and friendliest, food is tasty, beer is cold. What more could you want? read more

Had a great experience here! Food was great and the waitress was nice as well! Nice environment and all the TV screens were nice. There was a bit of a wait for food. Longer than expected for a Friday afternoon with an almost empty restaurant, but it wasn't a big deal. I'd definitely go again and recommend it to others. read more

Hooters - Chicken Strip Cheese Sandwich w/ Samuri Teriyaki sauce and a side of curly fries - Sports Bars Near Me - Fort Smith, Arkansas

Actually I shouldn't even deserve one star but had to give them one to post review. Warning. If you are passing through don't stop here. I did yesterday dec 1. Girls acted as though I wasn't there. Took forever to be seated. After I was seated she took my order. Brought me my food then the bill. I won't be back had better Service across the street at buffalo wings will go back to them. read more

I was a bit disappointed that they do not have the ribs, yet. However, this location has been my go-to place since the one in Fayetteville closed. You probably couldn't go wrong with any of the servers...I have not had bad service in this location (at least as I can remember). The food is usually excellent, and the service is top-notch. The only issue involves the intersection on the way in...it can be dangerous at times getting here. read more

The Place: Very Clean! Not over crowded. Lots of big screens showing sports! The Waitress: My waitress Keisha was beautiful (future Hooter's calendar girl if you ask me) and went out of her way to be friendly and talkative. Great personality, outstanding smile, and spectacular customer service! This girl knows her menu items and exceeds in customer service. She creates conversation that is personal and professional. When you visit Fort Smith Hooter's, request her, she's worth it! The Food: The food was the same as every other Hooter's, but as always satisfying and at a good value. It came out warm, and spicy! As far as the beverages go, I had sweet tea. You can't beat it! The Management: Sarah is absolutely one of the best managers out of ALL Hooter's chain restaurants I have ever visited (HANDS DOWN). Not only did she stop by and check on me to make sure that everything was satisfying. She made sure to spark up interesting conversation while you waited & was still able to coordinate her staff. That girl is a firecracker! She's going to do big things in her future with the management skills she has! read more

Unless they have a different concept here, they suck. Service is slow, they tell you what you can do and what you can't do on drinks, and they favor customers. I don't need to keep asking who my waitress is over and over. read more

They actually post a sign saying "we're in the weeds" at 13 mins. It took over 30 mins waiting for 10 wings in an near empty restaurant. Kichem Management is clueless on what the "weeds" means.. Pretty sure that just mean they just meant "we're high i the back." read more