The only nice thing at Hooters are the waitresses- They are very bubbly . Food is overly priced with such small portions. Restaurant is very dirty and super loud cause it's more of a bar hangout read more

We come to this Hooters relatively frequently, every few weeks... and on the whole the service and the food is always wonderful. However, today's visit was out of this world....: because of our server Paige, This girl is nice ,friendly ,informative ,helpful and went out of her way to make sure we enjoyed our dining experience. Page checked on us to see if we needed anything several times more than the average waitress would. She is great at her job and I hope she's our waitress next time we come here.... Thanks Paige !!!! read more

Who makes a reservation for hooters? Walk in. 5:30 7/11. No one greets us. I watch the servers push each other until one has to greet us where she asks if we have a reservation.... Cue blank face. I then tell her I didn't know they weren't taking walk ins, she said she could at 6:45. There were over 7-8 open tables. So rude. So annoying. read more

This restaurant has good foods and friendly staffs. Because we are still in the middle of a pandemic, vaccination cards and IDs are required. The dining experience is generally pleasant. There is a bar section with TVs airing sports but the restaurant is not particularly noisy and can still provide room for personal conversations. read more

Hooters - New England Clam Chowder and Grilled Mahi-Mahi Sandwich - American Near Me - Chicago, Illinois

I love Hooters but it seems every time I order for delivery is always a disaster. Today I had to wait 2 hours for my order, I called 7 times tilli finally got through to someone. I simply asked to make sure my extra sauce was included because it's always missing and guess what today I get extra sauce but it's BBQ not medium sauce like I paid for. The food was cold not a little but plain cold like it was out for an hour had to rewarm it. No type of remorse or apology ever. Just call Grubhub smh awful customer service when it comes to online orders read more

Hooters - Call log - American Near Me - Chicago, Illinois

I've read mixed reviews on this location and have even observed customers before us walk in and walk right out after filling out a complaint.......BUT I have never experienced a bad time here. The service and waitress have always been great with my boyfriend and I. We come here every so often and always get different waitresses and again not once have experienced bad service. Have the wait times on food been longer some days more than others......yes. And they have taken longer grabbing another round of drinks some days......But due to COVID they have less people to serve and food service is faster than usual now. Wings are always on par and their curly fries with a side of cheese is perfection. read more

I don't understand why Hooters has such poor ratings. The wings are fabulous, comfortable location and service is good. I hope they don't go out of business ugh read more

A Only used for pick up, wings are very good, Make certain you're given even number of wings and drum pieces. read more

Johanna (SP?) was a very professional and effective communicator. I called to place an order for pick-up and the first two people I talked to were rude; I know it is the super bowl. Johanna saved the experience with her friendly tone and quick order taking. Johanna is definitely an asset to your team. read more

I placed an online order which should have been ready at 7:01 pm today. My order was not ready time passed by, and it was 7:20 pm I requested a refund. The manager asked me why I explained my order was not ready yet and he said okay without apologizing. Each staff member I made contact with was uninterested and had no customer service etiquette. This location needs to either close down or get staff members that actually, care about helping their customers and the business. I will never come back to this location again!!! read more

What the hell happened to this place? They redesigned, got rid of the quality waitstaff. Just close already or bring it back to what it used to be....a crowded fun place! Wide open for lunch on a Friday, should have been my first clue. Oy. read more

The kindest girls so sweet let me use the bathroom while they were closed just so nice thank you

Great little place. Good food and great service! Friendly atmosphere. Sat at the bar.

Not much I liked here. Old dirty and run down facility. Lots of staff but most were busy talking to each other. Food was just ok and extremely expensive. read more

Not the first time here, but it's been awhile. Service was fair. Nothing to write home about. Food was standard hooters, which is great. Love it however I could get that at just about any location. When we showed up, it was a 35-40 minute wait. My wife called in for call ahead seating while we were waiting and we wound up getting a table sooner over the phone. ‍ read more

Used to love Hooters & go all the time, but it's been awhile and i'v never been to this location. My friend and I got wings, a few beers, and a side of french fries. We were surprised to see how high the prices were compared to our last visit to a hooters. The food was terrible. Hardly any meat on the tiny wings. Fries were soggy, beers were not very cold. Spent $100 on a very disappointing meal. read more

Don't go here if you want to have a good time and drink and eat, cut you after few beers,

I've ordered wings from this place a handful of times. They rarely get the order correct. Tonight will be the last time I order from hooters. I ordered Caribbean Jerk boneless wings and they provide no sauce, just delivering plain wings. This is the same problem I've had with them in the past. Hopefully I can get my money back from UberEats. The fried pickles were okay but nothing to get too excited about. I've ordered the onion rings in the past and they were alright. read more

Hooters - American Near Me - Chicago, Illinois

What happened to their food quality? Wow. It has gone downhill. I will not return anymore. First of all, compare the size of buffalo shrimp on real size to the menu. Yes, it's hard to compare with pictures, but it's like half the size! I have been lied to!!!! When I asked my server, she said "yea- I don't know why they zoom in so much on pictures." I so needed that disclaimer you see on food boxes- "enlarged to show texture" so I know the actual shrimp is not going to be that big! Initially ordered a $5 margarita all day, lime on the rocks. It tasted like those lime juice mix you buy at a liquor store. I had to change it to beer. I'd rather drink $5.50 beer on tap than such fake lime flavor so called "margarita". The medium wings were ok. But the honey BBQ wings were too drenched in sauce that I forgot I was eating chicken! Curly fries weren't curly anymore, it was all broken into smaller pieces- not what I remember as Hooter curly fries. Not too much complaint about clam chowder- it wasn't the best; it was too thick, but it was ok. And lastly, when did it become so family friendly? It was like almost every table had a child. This experience is nothing like I remember how Hooters used to be. 2 stars because our server was decent. Otherwise I would only give 1! read more

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Service is horrible, all the waiters look like they are mad . Starting with the hostess her attitude is like she hates her job and she reflects it in her face and her tone to talk to customers it took 10 minutes for someone to acknowledge they had new customers and another 10 to get someone to take our order. We came here because of the brand name and because my family wanted wings. Well the experience was really bad. Our drink order came all wrong and the waiter didn't even felt sorry for getting it wrong. I'm in the food industry and I know what a good customer service is and this place has everything but good customer service. I'll not talk about food but I'll just say that it is a 4 out of 10. Hooters you were good a long time ago but you need to improve a lot read more

I like coming to this hooters and will continue to come. This was my first unpleasant experience. I did not like the way the hostess gave us attitude when I ask for a booth. I could see her telling her coworker ;rolling her eyes, "they asked for a f**king booth". There were plenty of booths to choose from. Maybe she's having a bad day. read more

I have been to about 20 hooters and this is the best one by far yet the host Whitney was so friendly and happy while the waitress adalicia was very attentive and nailed the service! Will be back read more

HORRIBLE EXPERIENCE!! I'm beyond upset with the lack of poor management Hooters has! First time at Hooters. My brother had recommended me to go there.It was my friends birthday so I decided to take her and her family out for dinner to Hooters. We got there and it took the waiter Joanna 20 minutes to bring water, another 20 for the pitcher. I understand it was busy. She never brought us kids menu like we had ask her too, so my husband got up and got them no big deal. Another 20 minutes no sign of her. Finally she took our order. Joanna was behind our table, attending another table When my husband called her to our table to order another pitcher, as she came over she dropped all of the plates she had in her hands and got beyond upset with my husband. Her face said it all. She cleaned the mess and never came back to our table and started doing something else. Clearly you can see it on camera! How was that our fault?! I got up and told her that we needed to order something else and she stated she was cleaning the mess up. I told her she had already cleaned the mess and was doing something else just to ignore us. Joanna started to gossip about our table to every waiter that walked by the back register. Mind you we had children with us! They all kept turning and looking at us. But what I could NOT BELIEVE is that she decided to gossip about us to the assistant manager Aaron! My husband had, had it with all the looks and gossiping that was going around and got up and walked up to him to ask him if their was a problem since he is the manager. He stated that there was a problem and that Joanna was telling him about it. Why didn't Aaron come to our table after speaking with Joanna(waiter) and let us know about the issue? We are THE PAYING customers! We did nothing wrong! That was beyond upsetting! Before leaving I payed the bill and ask him for his card and told him why didn't he address the issue or come to our table to ask us if everything was ok? He stated he didn't have too because my husband came to him aggressively to him. Bad choice of a poorly excuse. Why are you Gossiping and looking back at us? He didn't apologize and just walked away from me. Your the Manager c'mon! I literally came here to spend $143.00 including 18% tip!!!! So the waiters and manager can gossip about us!! Never again! read more

Hooters - 18% charge for poor service - American Near Me - Chicago, Illinois

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Have ordered delivery a few times and tasty hot food would arrive in a timely manner! However, today that is not the case. Our order was incorrect- hot sauce vs honey BBQ ordered and very greasy and soggy. Don't think we'll be doing this again anytime soon. read more

My partner and I were actually debating whether to come eat here or at another restaurant. We ultimately decided to come here. TERRIBLE DECISION. We arrived at 9pm, an hour before closing with a reservation. Things were going well at first, until 40 minutes later, we received our food. We ordered WINGS & FRIES. I witnessed other customers coming in after us ordering the same thing and got their food no more than 15 mins after they ordered. The funny thing was, I watched our server MIKAYLA speak to the kitchen staff and point towards our table at that 30-40min mark that we had placed our order. She claimed they were "cooking the wings fresh" but it shouldn't have taken 40 min, ESPECIALLY when we arrived an hour before closing. Our server MIKAYLA was extremely rude after I asked for a manager to discuss the bill because there was no way we were going to pay $56 after waiting 40 min for WINGS & FRIES. After I talked to the manager, he explained that wings should take no more than 10 min to cook and that 40 min was way too long to wait for wings. He was able to compensate for the inconvinience. MIKAYLA gave us our new, 50% off receipt, I thanked her, she ignored me, she came back to pick up our payment, asked if I needed change back and said "Yes, I do." My change was 0.87 and I made sure to get every penny back. After that, I thanked her again, and again, she ignored me. As we walked out the restaurant, she gave us an extreme cold shoulder. Look, if you're working in the restaurant business, please acknowldge your mistakes! It's not that hard and trust me, I've worked in the restaurant business for years. Terrible service from MIKAYLA but thankful for the manager whom I did not obtain his name, but very tall man working the closing shift on 6/23! read more

Had lunch with a friend , We had wings, a couple of burgers and a beer, Taylor , Our server was great. The service was. Fast and friendly. Wings and burgers were good, cooked correctly and tasty . Would go back again . The price was very reasonable read more

First the good. When we got there the wait time was 25 minutes which we expected but they seated us in 15 minutes. The drink was excellent (strawberry lemonade with vodka) and as always the food is delicious. Now the not so good. The waitress Joanna. As soon as we were seated she came and told us the beer special. We are not beer drinkers and told her we didn't want any. After that she seemed to lose interest in us. My husband ordered a Pepsi and I got the strawberry drink. She never brought him a refill or asked if we wanted refills. When she brought the food, the only thing that was hot were the wings. My crab legs were cold and his hamburger was cold. Plus she forgot the butter for the crab legs. By the time my husband was able to flag her down to get the butter, he was almost finished eating his food. We decided to take the food home so I could heat it and eat it hot. But getting her attention to get boxes was difficult. Then she didn't bring a bag. So had to try to get her attention again for that! On a positive note, she didn't try to rush us so the table could be turned. I know we don't spend a lot of money on drinks but we do make up for it by buying a lot of food. Maybe next time I'm there I'll get to try the new desserts. Joanna didn't even ask us if we wanted any. Oh well! read more

This was always the United Nations of Hooter's per my view but as of late or maybe I'm missing something but I'm not noticing as many women of colors here. What gives guys? Let's get back to that old way, shall we. You guys are our first line of welcome from O'Hare. Gosh. I'm not a champion for Hooters, you won't find me dining here with any regularity. Though there is one sandwich that Hooter's sells that will always have my business and it's their fried tilapia sandwich. It's always this flaky, white meat that is perfectly fried and the fillet which is given with bun is so big that you would have to fold it over just to have it as a sandwich. It's a great deal for the spend and most often I am pleased with it. Well with that said I guess the one time you could find me at Hooters the most is around Lent. With the changes in the economy and Hooters brand wanting to keep our business they have made many changes to their menu recently. Now offering wings with more flavors of sauces, have them breaded or naked or other ways. Also more offerings of liquor specials and pricing of some items has been adjusted so there is something for everyone's budget. This location tends to almost always do a great deal of business. Often times the parking lot is close to full, if dining with a party it's best to call ahead and get a guesstimate of wait time. read more

I really do enjoy this location. It is very easy to get to and a perfect location for meeting up my Chicago friends (i live in the suburbs). This afternoon was another great experience and both the buffalo shrimp and TMI double dipped wings were on point. My table had a wonderful server (Rachel) and she was quick with it all. I am currently in this non-drinking phase so it was Arnold Palmers across the board for me. Oh and that Peanut Butter Cup Pie slice was wowzers!!! I will order that again. read more

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I have watched the same cook go from the raw chicken cooler to the cooked chicken several times grabbing cooked chicken from the baskets with the same gloved hand. He didn't change gloves or wash his hands!! He bounces between raw and cooked wings without hesitation. I also saw him dump out cooked wings into the raw circle basket by mistake. ( they were busy ) he set those wings on top of the French fries. I went to the rest room and when I returned those wings were gone. I don't know where they went, but, I bet they didn't go in the garbage!!!!THERE IS NO WAY I WOULD EVER COME HERE AGAIN!!! I PERFER NOT TO GRT SICK FROM CROSS CONTAMINATION !!! It's the cook with the orange hat..... read more

Hooters - American Near Me - Chicago, Illinois

Even though I've been dining at Hooters for many years, I don't think this is the first time I'm writing a review about them. I grew up with an interest in filling out comment cards from hotel guest rooms and restaurant tables. Hence, my interest in Yelp! My boyfriend and I drove to meet a friend who had never been to a Hooters restaurant. The place was surprisingly busy for a Monday night without a NFL game on. The room was littered with NHL, NBA, UFC, US Open Golf and College Football so there was no shortage of sports on TV. I may be giving you the wrong impression about how often we come here. Honestly, it's infrequent at best and one of the last times we were here, I didn't think we were ever going to return. From outward appearances, there is nothing spectacular about this place that differenciates it from any other Hooters. They are all stuck in a time warp: especially, their uniforms. It is not flattering on some of their staff members and there's more... The managers deserve 3 stars. I'm proud of them for giving their staff members equal and fair opportunity to be a Hooters girl, hiring them based on their qualifications and personality, not by weight and stature. These girls don't need to be exploited or made to feel uncomfortable with how their uniform fits them, just the opposite. I'm sure it affects how other customers may treat them and that is grounds for emotional blackmail in the workplace. In general, Hooters gets ONE star for terrible food. Their menu is stagnant. I would give it zero stars but I can't ignore Tator Tots with Cheese Dipping Sauce or their Hot Shrimp appetizer. Ever since I saw the episode of Undercover Boss, I am disgusted with Hooters and Coby Brooks; this gives me pause... I don't want to plagiarise my own revew so please refer to the Tilted Kilt in Roselle or Twin Peaks in Wheeling, thank you! I give every one of their male and female employees, with the exception of the one who made us think about never returning, 5 stars. Thank you for bending the rules and having more employees like our server whose name tag I couldn't read. Our apologies to the slender, 5'4" petite waitress with long, straight brown hair and glasses. You are pretty but your genuinely warm personality, good sense of humor and incredible patience with our friend's tardiness exemplifies what it means to be an employee in the hospitality industry! Hooters, Tilted Kilt, Twin Peaks... you are a restaurant. Your food better be good. If your concentration on giving all the girls your attention, you should convert to strip clubs. That's their concept and crappy food is not served and some don't even allow alcohol so you don't even need to worry about a liquor license! read more

Hooters - This was Gaby's first time at Hooters. Fortunately, everything from food to service impressed her! - American Near Me - Chicago, Illinois

I love Hooters. My family has a tradition that after every time someone arrives from the airport, we order some wings and enjoy the evening together. The wings are scrumptious. My mouth starts watering even when I'm driving by the location. I have only been inside a few times, and it's pretty clean and has nice staff. read more

Ordered via Grubhub for delivery. I have never been so disappointed by wings before. I didn't even realize I could be disappointed by wings. These were the saddest looking wings I've ever seen. There was literally no sauce on them even though I ordered medium buffalo sauce. They came with no dipping sauce. Just sad, dry wings. How is this place known for their wings? Never again. read more

Pre-COVID I used to eat here all the time, but now I just get carry-outs, which works for me. Phone in the order and pick it up within 30 mins or so. Great wings! If you haven't tried the wings here, you don't know what you are missing. read more

After not being able to be seated at the Schaumburg Hooters, we drove the 15 minutes to this location. We were greeted promptly and seated immediately. Despite a busy Thursday night, it seemed all customers were being accommodated. This location has plexiglass up between booths due to COVID. The restaurant appeared to be close to capacity but at no point did we have a concern. Our waitress was excellent. She's one of the few we've had recently who repeated back the order to avoid mistakes. Despite seeing they were short staffed, we were well taken care of. One star was deducted since my wings were warm not hot. read more

I've been to several Hooters back home in Los Angeles and Orange County and this location needs some serious upgrading. The exterior makes it look like an old diner/dive. Aside from that, the food is so-so. I typically get several flavors of wings and I was disappointed that they didn't have a plethora of sauce options that I have been used to. On my last visit, it seemed like there were no sauces on the wings at all, as if I had ordered them plain. Had the chili fries and it was good while it was warm. The service we had was alright. The girls just seem to get chatty and talk about random stuff (ie non work related). And just a side note, if your girls do decide to do this, don't chat about it in front of your guests to hear! We ended up waiting much longer than needed for our check because of this. read more

The worst food from any Hooters that I've been my chicken sandwich was like trying to eat a old shoe I didn't think chicken could get that tough read more

Second time here but today will be my last it is 11/29/22 7:30 pm I just left this place. My co worker and I just wanted a some beers after work when I seen 3 open tilted chairs it was only 2 of us when i asked the girl who said welcome to hooters are this seats taken? She replied saying they been like that for a while so I put my hand on one thinking ok maybe someone left it like that! Then out of nowhere the bartender tells us sorry those seats are taken and started making someone else a drink, so we sat somewhere else the whole time I waited for my beer, takes to my co worker what we have to do tomorrow then fly home nobody sat on those chairs. We only had 1 beer each and left. All we wanted was to sit at the bar not anywhere the families are sitting. read more

Was craving my go- to Buffalo Shrimp and Daytona wings. The wings were cooked perfect, albeit very small wings. The shrimp were over cooked, probably due to the fact the cooking time is based on LARGER Shrimp. Please serve fresh fries too, not room temp stale junk. read more

Our experience here was much better than the last one we had, I give Hooters credit for contacting me about the bad review..... however Mr Hooters, I saw no need to send you an email when I already put all my concerns in the review .. . Now, onto today's visit we had a wonderful experience and me and my wife realized the reason it was was because of our waitress... "Ewa"..... we have had her before and we were very pleased when she walked to our table.... she is happy smiling ,she does her job quickly and efficiently..... she checked back with us several times always with a smile on her face and asking us if we needed anything.... Hooters should have somebody follow this woman around and see how she does it.... because she is very good at her job.... Please mr. Hooters...... take a look at our waitress Ewa..... you need more girls like her working here..... read more

Hooters - American Near Me - Chicago, Illinois