A lifesaver I called Big B's Roadside based on the excellent ratings. My call was answered…read morepromptly, professionally and Mr. B was also a voice of calm and reassurance that was most welcome. I was informed of his ETA the whole time. He towed & parked my car nice and my neat in front of my house. Would use again!

I connected with Brandon when I was looking for a tow after a vehicle accident. He gave a prompt…read moreresponse to my message and his price offer beat pretty much every other company I called. Luckily, for me, I ended up not needing him to tow my vehicle after all. But I was impressed with his customer service and would definitely consider using. Big B's Roadside assistance in the future. Four stars only because I have experience and actual tow. But I give 5 stars for customer service and pricing. Thanks Brandon!

I had to have a vehicle unlocked due to losing a key for the door locks. Yes, this ancient car had…read moreseparate keys for the doors and ignition. My request was answered quickly and i was able to have the work done in minutes. Also, it was done much cheaper than I was expecting. I definitely recommend this service for anyone in the same boat.

DONT SEND YOUR CARS TO HIM!…read more He does great work. He really does. But his customer service sucks. We sent someone to him because he does good work AND gives payment options. So the people I sent his way, needed to hold back one more week for the last payment. And yes, he is upset and I get it. But the fact that he didn't message them, and instead start sending me nasty messages. [ again, not my car he fixed, and not me that made a payment arrangement, becuase again, this wasent me or my car that went to him. All I did was send someone his way ] So when he started sending me nasty messages, I snapped back at him and reminded him that I'm not the one he needs to be messaging me. But to him, HE assumes if you send someone his way, he HOLDS YOU RESPONSIBLE FOR THEIR PAYMENTS! So after I snapped back at him, and he started making threats to me. [ again, not once has he messaged these other people about their agreement. Instead he comes to me! What a joke. Travis Blockson Trav Blockson Heres the owner ^^ So again, if you send someone his way, just remember, YOU are responsible for THEIR agreement. I'm not a business owner or anything but I thought it was between the customer and the owner, and between the Guy who is recommending people to him and the owner about someone else's payment. So let me ask yall this. Should he of messaged the customer NICELY about their agreement? Or should he of messaged the guy that's recommending his shop to these customer's? I know things has changed in the world, but I always thought it was the customers responsibility of their own bill, and not the guy recommending. Thoughts? AND again, he does GREAT work. Just shouldnt be running a business if you can't figure out who to contact when a customer is late on their bill.

Service was quick efficient and reasonably priced I would recommend this to anybody looking to get…read morea good deal.

From the owner: Dependable, affordable, and quality work. We offer mobile auto repair and roadside assistance. Tire…read morechanges, battery services, fuel delivery, lockouts.

We waited nearly 5 hours! They should have informed us on the initial call that it would be that…read morelong or contacted us at some point to update us. Since they take your credit card info when you call, they know that they have you over a barrel.

waste of time. lied about time for service, waited an hour and a half and called back and told it…read morewould be more than two hours for service. dispatcher was rude. use anyone else

Arrived very quickly and on a Sunday, and reasonably priced! Sean Taylor was super friendly and…read morechanged my tire right out and then recommended a place to buy a new tire. A+ all the way around!

Got stuck in a snow storm yesterday & called for a tow to get tires out the mud that was super soft…read moredue to the inclement weather. Jason was extremely helpful & very kind after having the craziest day I ever had in the winter. Jason greeted me immediately and got me back on the road within 5 mins! I only waited 20 mins to get it and that was the best service I've received and I appreciated it being a business owner myself. I would highly recommend this towing company for your towing and recovery needs. I value the quality of Jason's service it was top tier and I truly appreciated it after being stuck in the cold weather. Ask for Jason he will get you what you need and provide you exceptional customer service. 10/10

My mechanic gave me this phone number to get my vehicle towed to his lot. The man I spoke with was…read morevery disrespectful and unprofessional. I was trying to find out about the prices and what not and told him I had to check on my funds and would call right back. Not even 30 mins later I called and asked him to come get it. His response was wowing He told me he couldn't now because he was working on some truck and I should have taken the chance when I had it. Along with calling my mechanic "the little black guy." Just ugh so rude!! And he wouldnt even schedule a time to pick it up. Never again!!

Couldn't get my car up on the truck right.. Then as he was driving he was swerving all over the…read moreplace and multiple times about had my car hit because of his poor driving.. Also when i was going to go with him to the shop as my car was broke down he said oh I dont have the room.. Yea he maybe cheap but I would rather pay more than dealing with him

He arrived when promised, solved my problem quickly and efficiently, cost was reasonable.read more