Dr, Cannon and his staff deserve the best rating possible. Everyone was kind, professional and…read moreshowed a genuine interest in my condition. I was referred by another dentist for a tooth extraction. Everything was explained in a detailed and courteous manner. I was very nervous, but the staff and Dr. Cannon were very understanding. I would recommend him to anyone!

I want to say I would never leave a review this long, or bad If I truly didn't have a bad…read moreexperience.. Leaving this review solely based on receptionists. I have had my implant done here and had a great experience! I brought my boyfriend here to get his implant done as well. Before we were going to start this process, We signed up and got him insurance, I'm no expert on insurance, but I know how to read and I read that extractions were covered immediately not 100% but 80% of it would be covered. During our consultation with the office they told me his insurance would not cover the extraction or anything needed at this time. I felt a little dumb but played it off like I'm not insurance expert. I knew it wouldn't cover anything else but kept reading extractions were covered. We have him scheduled for the bone graft this upcoming Friday, well last Wednesday he started having terrible pain, by Friday he was going to rip this tooth out of his head and this office was closed those three days for the holidays. So I had to get him in to get the tooth pulled somewhere else that Friday, lo and behold the lady At this dental office came back saying Oh, your insurance does cover the extractions up to 80% so all you owe is $60 today.. I thought to myself wow so Dr. Cannon's office must've not even checked.. Fast forward to today I call to explain what happened and when do we need to come back in for a bone graft?.. She rudely tells me on the phone oh, we're not going to just cut him back open and do a bone graft. He'll have to do that when he gets the implant... I have no idea what that means and I just sit in silence on the phone because I'm thinking to myself is that not the next step for the implant because that's what you were going to do on Friday is pull the tooth and put a bone graft in and that bone graft has to heal for a certain amount of time.. I expressed to the girl on the phone that I don't know what that next step means and she seemed to not even care to talk to me about it or explain anything to me, because she absolutely did not. And at this point, the receptionist, both of them alone have put such a bad taste in my mouth. I've decided to not use this office at all.. So moving forward, double check your insurance because they're just gonna try to charge whatever they want, without checking your insurance. And they do not have good customer service.. At all. I'm about to spend THOUSANDS OF DOLLARS here and you're going to act like I'm a problem questioning what is being done? i dreaded everytime I had to call because of how they made me feel. One is more nice than the other but still both not willing to actually help your problems on the phone. Dr. Cannon and the girls in the back are great, But the receptionist just lost Having us as patients here. And when they read this, they probably won't even care just like how they made me feel on the phone. Hope this helps someone who isn't financially well off and made to feel dumb by this office. You're not the only one!

Staff and Dr Miller were great. My daughter suffers from tourettes and severe anxiety and they made…read moreher feel about as relaxed and she possibly could. Recovery was smooth. 100% recommend

Originally I was meant to have my four wisdom teeth removed in my hometown, but as COVID struck and…read moreI was planning a move to Chattanooga, I pushed back my surgery and made an appointment with COFS. The consultation went fine, although I felt Dr. Spann seemed a bit cocky and barely looked in my mouth. The nurse staff had a weird sorority vibe around him, but everyone was very nice and I moved ahead with the surgery. Before I was taken into the operating room I discussed my medication allergies with the nurse (I only have two, one being amoxicillin, which makes me break out in horrible hives). They explained the procedure to me and asked if I had any concerns. I said not really, only that I have a birth control implant in my left arm, and therefore would prefer to have the anesthesia IV in my right arm. She said that was perfect and we made our way to the surgery room. We had yet another conversation about my implant during the walk down the hall, and I demonstrated how you can feel in through my skin. I laid down for surgery and a mask was put over my face, the laughing gas caused me to drift away and I heard them talking about putting the IV in. I felt the nurse touching my left arm and was jerked awake as she tied the rubber tourniquet directly over my implant in my left arm!! It felt as though it was pushed through my skin. I was able to say "not the left one," then heard her say "oh right, oops!" and I was pulled under. My boyfriend drove me home and went back out to get my antibiotics and pain pills. When he returned, the antibiotic they had prescribed me was amoxicillin! I told him I was very allergic and I went back to sleep. It took him about three hours to get everything sorted out with the pharmacy and nurses at COFS (who simply said "oops" again about the mistake). Because of this careless mix up I wasn't able to take my full rounds of antibiotics my first recovery day. Following the surgery in October, my arm felt consistently sore and uncomfortable. My period had began a few days before the surgery and didn't stop until the beginning of February. I was finally able to get an appointment with my gynecologist, suspecting that the nurse had in fact damaged the Nexaplon implant. It was removed yesterday, bent and creased. My gynecologist said that's not something that happens, and was surely a result of this nurse ignoring me. I understand mistakes happen, but I felt I wasn't listened to at all by these medical "professionals," and that they were only going through the motions of the job. Also, six whole weeks after the surgery, my chin and lips were still numb. I understand nerve damage can happen in this procedure, and my nerves did slowly repair and feeling has returned, but it made me wonder what other mistakes occurred while I was unconscious...

my partial broke i was sent to several different offices to try to find some dentist named dr…read more patel. after no one returned my calls or picked up. to be told my partial will take a month by the shallowford office. not even the office i went to. so i left my partial on their front door step!! i want my money back dr. patel!!!

The actual dentist is a very sweet and caring woman she even took time out of watching her daughter…read moreplay softball to call and check on me after my full mouth extraction that's the only reason I give the stars I did now the rest of the staff has always been very very rude and made me feel like I was bothering them when I wud come in for my appointments... the week after my extractions I tried to call to schedule an appt for a adjustment to my dentures cause they were slicing my gums up to the point they were bleeding I called 4 times no answer the 5th time I left a message and never did get a return phone call I know they are busy but that's just very unprofessional not to return a phone call to a patient needing to schedule a appt thankfully I had a appt 2 weeks later already scheduled or I probably still wudnt have gotten ahold of them

I had an absolutely outstanding experience with Shallowford Family Dental Group…read more Last week during a routine cleaning, I had mentioned ahead of time that I was experiencing some pain. Because of that, Dr. Ankar actually came in on his day off specifically to evaluate what was going on. During that visit, he identified issues developing around two fillings I already had and made sure I was scheduled quickly to get everything taken care of. Today's visit was just as seamless. They are incredibly respectful of your time. The wait is minimal, they run on schedule, and you're not left sitting around wondering what's going on. That level of consideration alone sets them apart. From the moment you walk in, the tone is set perfectly. Tracie at the front desk is consistently warm, welcoming, and genuinely kind. On the way out, she made sure everything was handled smoothly, and it's honestly refreshing to experience that level of customer service when so many places have let that standard slip. Megan was absolutely phenomenal. She has such a calming presence and takes the time to explain everything in a way that actually makes sense. You can tell she truly cares about the patient experience, not just going through the motions. Her attention to detail, her professionalism, and the way she makes you feel completely at ease genuinely elevate the entire visit. She's a huge part of why the experience feels so comfortable and positive. Dr. Ankar, as always, was exceptional. He's steady, reassuring, and clearly very skilled. Everything was handled efficiently, and I felt completely confident in his care from start to finish. What means the most to me is this: I've been a patient here since 2017, and before that, I went nearly 19 years without seeing a dentist. I was absolutely terrified my entire life of going. Walking into that first appointment at 42 years old, I carried a lot of fear and embarrassment with me. From that very first visit, Dr. Ankar and his team completely changed that for me. Not once have I ever been made to feel ashamed. Instead, they made me feel comfortable, respected, and genuinely cared for. I'm 51, and that fear I carried for decades? Gone. Because of them, I don't dread going to the dentist anymore... I actually look forward to it!

Terrible communication. Will schedule you for work but only have time to do half without telling…read moreyou until you arrive for your appointment . If you ask why then you get "there are things out of our hands and things out of your hands. deal with it." SUPER RUDE if you ask why you weren't told! Schedule at your own risk!

1. My wife had a procedure on July, 16th of 2024. She complained immediately that the nitrous…read moreoxide was not flowing. She was more or less ignored, but kept telling the assistant. The dentist came in immediately and painfully injected her, as planned, with a second anesthetic, and started his procedure. The assistant then agreed that the nitrous oxide was off. On July 17th (the next day), after discussion with the office manager, since they would not let me talk to the denist, she agreed not charge me for the gas. I asked for a bill, which was sent to me. That bill showed a $495 credit. 2. Regarding that credit, my wife was told on the day of the procedure that we would receive a check for the difference. Although I expected a charge card credit, we did not receive a check or a charge card credit. I called on August 20th, 2024 to inquire about the refund. I was told it would be sent "within 30 days from today". Since this was now som 35 days after the procedure and a complete billing cycle, I want everyone to know that they will not issue ANY refund until you call them. 3. Nothing was a pleasant experience, whereas our regular dentist has a pleasant comforting demeanor through his entire office. Poor "bedside" and poor atmosphere.

My son had oral surgery done yesterday here. It was a complete disaster. First he woke up during…read morethe procedure, probably due to the fact they took no information about him prior to putting him under!!! They didn't weigh him ask him any questions. Then they had nothing to give him for the excruciating pain he was in. On top of all that, he was explained on how to replace gauze in mouth on way to car in parking lot. Would not recommend this place to anyone.

I came to Aspin after a family member told me how wonderful they were. I have been to your Hixson…read moreoffice. After having a tooth pulled, I was asked to go over the financial plan. During my visits management changed, front staff was less than professional. Procedures were being done while there was a gaping hole in the roof. Needless to say, not sanitary. This let me to getting an infection. Then I get a notice from the "finance company" I was sticker shocked. I called Billing who informed me my insurance was inactive. I informed them it was not. She Proceeded to tell me My employer probably didn't renew my insurance. or their software showed it wrong. I called my Insurance company, and I was Active and the office didn't file the claim. I called back and spoke to the new office Manager and stated how unhappy I was. She said she would cancel all future appointments. I just got an email about an upcoming appt. I had to call to cancel it. I do not recommend them to anyone.

Like another reviewer, I've had mostly good but lately bad experience. The equipment and care and…read morepeople are nice and up-to-date. Last year I was blindsided after getting my teeth cleaned with a $2000 . It was explained that I needed cleaning, but that was not explained before I had the treatment. Well, I had the money so I paid it. I had another cleaning or two after that and all was fine until yesterday. When I checked in, she said it would be $350 because it couldn't pull up my Blue Cross on their computer, but, "we may reimburse you some of that in the future. She acted almost like I wasn't in their computer system and wanted to see my Blue Cross card again?! And then said she couldn't up in her system to verify the service. Not only that, but my appointment was at 10 AM and they called and said can you come 8 AM? Being a nice guy I said OK treated like this. I'll never go back. Perhaps this is really first as a business to make money in secondarily to provide excellent dental service, but this is no way to treat a been with them for . I would not do business with them or recommend it.

Very honest and very skilled! After Aspen had told me I needed a root canal and crown, I wanted a…read moresecond opinion, so I tried Northgate. I went ahead and had a cleaning and new x-ray as it had been more than 6 months. They are a little behind the times on technology, still using the scrapers instead of the more pleasant (or less unpleasant) water jets. But the dental hygienist was very skilled with it. Then she took the X-rays. Soon, Dr. Sims came in to discuss the Xrays. Rather than just telling me "you need this, you need that", he brought them up on the TV screen and went over every detail with me. I hadn't mentioned Aspen to him. When he got to that tooth, he showed me the cavity, and explained that there was no abscess. If it get it filled before it gets much deeper, I won't need a root canal. That saved me at least $1,500. He also found a large chip on the other side of my mouth, and recommended a filling. I got them both filled the next day. Dr. Sims put in the fillings and did an excellent job. It's never fun, of course, but he handled it as well as he could. They had me as numbed up as possible without putting me to sleep. One of them I didn't feel at all when he was drilling. The other side he told me was at a "nerve cluster" and to let him know if it hurts. I felt it some, but was able to get through it. The filling operation was a success! I'm happy and will definitely return! I wish I could give it 4.5 starts. Due to the old fashioned scrapers, I can't justify a perfect score, but that is my only complaint.

Dr Sims has always been thorough and professional. He saw me after hours for an emergency with a…read morebroken molar. He fixed it nicely with no pain. I have referred many of my family and friends to him and they have nothing great things to say about this establishment. Always look forward to talking to them as they always treat me like family. God bless you Dr. Sims and your staff!

He did some work on my teeth. Later I saw a different DDS and he spoke up on what a sloppy job…read moreLawwill had done, and the talked. He redid the tooth providing I pay for EVERYTHING except him putting it in. Like a dummy, I did. So I actually paid fo equipment for (2) crowns. I adored his father & thought he'd be as outstanding. Nope....and I haven't gone back

From the owner: We like to keep things fun and upbeat while providing high-quality service to all our patients. Our…read moredentists and staff are proud to take care of our community's dental health, and we welcome all our neighbors to our clinic in Hixson, TN. Our team at Hixson Pike Dental is dedicated to making your visits enjoyable. We know that the best environment to ensure your comfort is a clinic that's: Calm Compassionate Upbeat Even if you are anxious about seeing the dentist, you still deserve proper dental care. That's why our team will support you and work within your comfort level, so you can get the care you need

Best dentist office and practice in Chattanooga. The entire staff at Smiles of Chattanooga and Dr…read more Gallien have been so professional, kind, and empathetic throughout the entire process of my dental procedure and did an absolutely wonderful job. I cannot thank them enough!!

The best dental care office! The staff and service is top notch. I have never had a bad experience…read morehere. You will receive the best care and office experience. I have to drive a few more miles to get to them, since I moved, but it is well worth it. I would like to personally thank Amy for always doing a great job. She is very informative and tells what I need to work on. I know that Amy goes the extra mile in making sure I am taken care of and that I fully understand what hygiene method is best for me. Awesome work Amy! Thank you Smiles of Chattanooga for being consistently professional at all times. The Best!!! Sharon