Like another reviewer, I've had mostly good but lately bad experience. The equipment and care and…read morepeople are nice and up-to-date. Last year I was blindsided after getting my teeth cleaned with a $2000 . It was explained that I needed cleaning, but that was not explained before I had the treatment. Well, I had the money so I paid it. I had another cleaning or two after that and all was fine until yesterday. When I checked in, she said it would be $350 because it couldn't pull up my Blue Cross on their computer, but, "we may reimburse you some of that in the future. She acted almost like I wasn't in their computer system and wanted to see my Blue Cross card again?! And then said she couldn't up in her system to verify the service. Not only that, but my appointment was at 10 AM and they called and said can you come 8 AM? Being a nice guy I said OK treated like this. I'll never go back. Perhaps this is really first as a business to make money in secondarily to provide excellent dental service, but this is no way to treat a been with them for . I would not do business with them or recommend it.

I came to Aspin after a family member told me how wonderful they were. I have been to your Hixson…read moreoffice. After having a tooth pulled, I was asked to go over the financial plan. During my visits management changed, front staff was less than professional. Procedures were being done while there was a gaping hole in the roof. Needless to say, not sanitary. This let me to getting an infection. Then I get a notice from the "finance company" I was sticker shocked. I called Billing who informed me my insurance was inactive. I informed them it was not. She Proceeded to tell me My employer probably didn't renew my insurance. or their software showed it wrong. I called my Insurance company, and I was Active and the office didn't file the claim. I called back and spoke to the new office Manager and stated how unhappy I was. She said she would cancel all future appointments. I just got an email about an upcoming appt. I had to call to cancel it. I do not recommend them to anyone.

I specifically requested that the crown be made in the lightest possible natural shade -- 1A -- and…read moreemphasized this to the dental assistant prior to her submitting the request for the crown. Despite this, the final crown is noticeably darker than my surrounding teeth, and this is the SECOND time I've experienced this issue at your practice. I am very concerned, as the crown does not match the rest of my smile and does not reflect the shade that was requested. Given the importance of aesthetics and the clear communication I provided regarding this, this should not have happened.

I'm really excited to be with Sage Dental! Yesterday I went to establish new patient care and get…read morex-rays before my upcoming cleaning. I was greeted by the ladies at the front desk who gave great customer service and answered all of my questions without a problem. I felt very comfortable and confident in the care I was receiving the entire time I was there -- I never felt rushed or like I was inconveniencing anyone in the office. Dr. Zalak Patel and her team were very personable... I"m really excited that I discovered her and her team!

Very honest and very skilled! After Aspen had told me I needed a root canal and crown, I wanted a…read moresecond opinion, so I tried Northgate. I went ahead and had a cleaning and new x-ray as it had been more than 6 months. They are a little behind the times on technology, still using the scrapers instead of the more pleasant (or less unpleasant) water jets. But the dental hygienist was very skilled with it. Then she took the X-rays. Soon, Dr. Sims came in to discuss the Xrays. Rather than just telling me "you need this, you need that", he brought them up on the TV screen and went over every detail with me. I hadn't mentioned Aspen to him. When he got to that tooth, he showed me the cavity, and explained that there was no abscess. If it get it filled before it gets much deeper, I won't need a root canal. That saved me at least $1,500. He also found a large chip on the other side of my mouth, and recommended a filling. I got them both filled the next day. Dr. Sims put in the fillings and did an excellent job. It's never fun, of course, but he handled it as well as he could. They had me as numbed up as possible without putting me to sleep. One of them I didn't feel at all when he was drilling. The other side he told me was at a "nerve cluster" and to let him know if it hurts. I felt it some, but was able to get through it. The filling operation was a success! I'm happy and will definitely return! I wish I could give it 4.5 starts. Due to the old fashioned scrapers, I can't justify a perfect score, but that is my only complaint.

Dr Sims has always been thorough and professional. He saw me after hours for an emergency with a…read morebroken molar. He fixed it nicely with no pain. I have referred many of my family and friends to him and they have nothing great things to say about this establishment. Always look forward to talking to them as they always treat me like family. God bless you Dr. Sims and your staff!

Needed a tooth pulled. Dr Schenck and staff gave me information about their process - they made the…read moreexperience as painless as possible. Each staff member, including Dr Schenck took time to make sure I understood what to expect once I got home. If you ever need the services of an oral surgeon in Hixson, please see Dr Schenck. You'll be glad you did. PS: if you have to pay out of pocket, you will be pleasantly surprised at the cost.

Everyone including Dr Schenck and staff made me feel cared about and that I was in a quality…read morepractice. The procedure went flawlessly and the cost was very reasonable.

TRUE DENTAL in Hixson, Tn made me a parcel plate when I went back to get it and to make sure it…read morefit right, it didn't, I told them so from the get go. Went back 3 other times for them to fix the problem, and they didn't. All they did was keep grinding on it, so I went to another dentistry in Cleveland, and they made me a new plate, and it's nothing like the other one they made me at True Dental, I spent over 1100. Dollars For the one at True Dental that is worthless. There is no way that I would recommend true dental.

Do not go to this office their dentist is only good as his assistant I wes humiliated regarding my…read moreinsurance and 1 hour for a fitting. Wasted my time make sure t u ey are not cushioning the bill.

I had an amazing experience at premier family dental. I have gone to other dentists in the past who…read morehave made me feel as if I wasn't a person but just another appointment. Premier fit me in very last minute, asked me about my previous experience with dentistry and made me feel very comfortable and valuable. They took care of my needs and went above and beyond! Thank you Premier family dental!

Outstanding, caring, gentle, kind. What can I say... we found our new dentist. Dr. Egan and her…read morestaff are extremely caring. We will definitely be back