This place is more reasonable then then the new business down the road. Ask me how I know. I called…read morethem from the parking lot of the place down the road. I won't name it here but it's red and near the new storage place. And I was literally quoted 400 bucks cheaper for 4 new tires. Same thing. Same exact tires 400 cheaper. I was met with professional people who were nice and they did a great job.

Came in here for two car inspections. I suggested a few services that they said I didn't need…read more That makes me trust their work as they chose not to upsell me.

I have been very pleased with the service here! Great staff, honest, and they keep you up to date…read moreon what's going on. This is a huge shift from the GoodYear in Waxhaw. As long as you make an appointment, you are good to go! Reasonably priced, very friendly staff, and very clean! I use this location for all of my car needs!

I cannot say enough about the kindness, efficiency and professionalism we encountered at NTB Waxhaw…read moretoday. We were on our way to the beach when we had a flat tire, and JR worked with us to get two new tires as quickly as possible and we were back on our way. We have a new place for our family to come for tires from now on. So very thankful!!

Have not had the best experience with name branded franchises in the past, so was hesitant to make…read morean appointment. Needed a Year End inspection to renew a NC State plate. Service was on time, courteous and at a lower cost than previously experienced. Side note - if you actually live here get an NC plate, otherwise....

At first, we were satisfied with the facade the service associate, Jason(later learned he is a…read moremanager) had. We felt great that our Jeep was in good hands. Until they learned the exact amount that the financing was approved for. I brought the jeep in for a battery and a once over. Found out the rear differential had to be replaced, as well as battery and an oil change. Conveniently, my $2500 worth of credit at the store netted an invoice of $2497. Crazy how I was approved for the exact amount the needed to charge, huh? But wait, it gets better. They charged me almost $600 just for the battery. And they didn't bother to call and ask if I wanted the $250 battery or the $100 battery. Remember, Im approved for $2500, so the goal is to now ring it all up! YUP, almost $200 of that was labor for an assistant to spend 15 minutes on. I had plans to get the 4 tires plus the spare replaced here to, but HELL NO. The best part....the check engine light is still on, the tire pressure lights are saying low tire pressure (even though i paid for a tire rotation with the $150 oil change) I don't recommend anyone go here. They don't deserve a penny of your hard earned money. They should be ashamed

Fixed my 1978 Kawasaki KZ1000 transmission quickly and affordable. Jeff will also pick up and drop…read moreoff your bike for a small fee. Totally recommend

It's so handy to have a qualified Tech' that is willing to pick up your bike when it needs work…read moredone. So handy to our area of Union County and willing to take on most any task, on any bike. He's even sealed up the wire wheels on my Italian Cagiva so I could run tubeless tires. Big Thumbs Up.

Tuesday, after a week of broken promises by my former mechanic to repair one blown spark plug in my…read more2004 Chevy Silverado work truck, I had AAA Carolinas transport it to Henn Automotive at 2:15 pm with a commitment to have the repair done no later than Monday. This morning at 8:20 am Wednesday, I received a call from Alex, Service Manager, saying the repair was done and to come and pick it up. My experience left me knowing that their service was exceptionally awesome. I can't say enough good things about them.

Honestly it's been a rough experience with these guys. Tried them a few times thinking that maybe…read morethe first interaction was just a fluke. Had to return my vintage car for them to correct their work, material markups are high, and they cancel appointments.

About two years ago, my tire pressures were low, and I stopped by Mavis Tires & Brakes. From the…read moremoment I walked through the front door, I felt at ease. The woman at the front desk immediately got a technician to come and help me.. The technician filled all of my tires and answered my many questions. The technician was very kind and polite. Today, match 1, 2026, I went in to ask about a wheel alignment., and once again, customer service did not disappoint. The young lady at the reception desk was as lovely as could be. She quoted me a price, and told me when to return. I returned within the timeframe, and my car was serviced in under an hour. I asked questions which the young lady happily answered. I received a brightly colored schematic showing the before and after. I was told there's a three month warranty if I should hit a pit hole. I was told that Mavis tires & brakes can check to see if an alignment is needed free of charge. In total I paid $124.79 for the tire alignment As someone who spent much of my adult life in customer service., I recognize and acknowledge good, great, and excellent customer service, and the services that I have received at Mavis tires & brakes have been outstanding.

I recently came to this location for a battery check, car is 6 years old and never had a battery…read morereplaced so I knew it was time. After confirming my battery needed replacing, the rep tried to tell me my alternator was FAILING at 13.7v which falls within the normal range (especially on a hot day). To tell me the alternator was failing is absurd. When I refused the $1,100 alternator replacement (pricing is also absurd), he proceeded to tell me that the warranty on the battery would be nullified if my alternator "failed". Please do not use scare tactics to try and upsell me. My brother in law warned me about this place. I should have listened. Would NOT return and do NOT recommend due to their pushy sales tactics alone.

I cannot say how much the staff is professional and pleasing to work with they wound up solving a…read moreproblem that another mechanic couldn't find. I went there once before the year was over and since I've been there three more times, they will be my new home for inspections and fixing my families vehicles

Staff..that knows what they are doing Not being dishonest…read moreabout how much something costd