Had a wheel alignment done here this week. I was able to make an appointment online through their…read morewebsite. Just pick a date and time. Got a reminder call the evening before. Everyone I dealt with was professional and friendly. The process took about an hour and a hundred bucks. And everyone practiced the appropriate social distancing.

Always great customer service. James is always friendly and helpful, even when they are short…read morestaffed and busy with winter tire swap season. I had an appointment today and because they were short staffed I had to wait longer than usual. James made it right. Thank you!!

I would like to give a huge shout out to Barnett Towing & Service, LLC!. Tonight, while driving my…read morework van home my tire blew, I was about two hours from home and enterprise which my company leases the vehicles from basically told to find my own way home. I found them in 30 seconds on google and they got to me within 30 minutes, towed me to a safer location and changed my tire on the side of the road. More than pleased to say the least and given the circumstances it was more than a fair price coming in less than $400. Thank you again Barnett Towing & Service, LLC for getting me home to my family tonight!

Gave me good advice that I could not get the overseas call center to understand. My trailer was…read moreeventually picked up, by a flatbed tow truck resulting in additional damage to the stabilization jacks on 3/4 corners. A twisted ball hook and emergency brake activator crushed.

If I could give ZERO stars I would have. Because that was the amount of work this "company" did…read more In reading the reviews, I had a similar experience. I was told initially they didn't have room for my RV and wouldn't for a couple of weeks. This continued for about a month and a half. Then they said they could come to my residence (about a 10-15 minutes drive from the shop) to give an estimate for the small fee of $300!!!! Are you kidding? When I said no, they made room. The RV had a rooftop water leak, which they knew. After we took it over to them, they let it sit out in the weather for TWO MORE MONTHS!!! Uncovered!!! In the springtime. (More to come on this) I called every week or two to check on progress and was told the same thing every time. Something to the effect of "We are backed up and are waiting on parts for the job ahead of yours, but we should get those in this week and have your trailer in the shop the week after." Ok! Great! But I heard this from March until May when I called my insurance company and told them I needed to get it to a shop that would actually work on it. I gave a courtesy call back to them to leave them a message that I was having it taken to another shop. A couple of days later I got a call from the owner who yelled at me for hanging up on his wife, (who was also the lady telling me 2 weeks for 2+months). He wanted to know what day I spoke to her so he could charge me storage fees for the trailer from that date until I picked it up. I was flabbergasted! I told him I would pick it up that day after work. He said he would have it all ready for me to pick it up. I rushed home and when I arrived at the shop, my trailer was not there! I was stunned. I was told by a nice young man, who is the son, that they trailer had been taken by another tow company to the shop I had it going to in Oregon City. WHAT?!?!?!?!?!? Who gave permission for that? Not me! So, calls were made and actually STANTON TOWED IT THERE!!! No one called me to tell me this, no one asked my permission, not even a text saying not to come they had it handled. So, I asked the poor kid to confirm that the new shop had the keys (random thought) He was on the phone with his dad at the time and asked. The owner told the kid, we didn't leave keys when we dropped it off. I knew that wasn't true and told the kid. I called and spoke to the owner again. I ensured that they indeed DID have the keys as both parties that dropped off the trailer had confirmed they had left the keys. He told me they were lying. (NOT GOOD) Meanwhile, the mom, called the son and told him that IF they did have the keys, they would be in the key box in the office. I could hear her in the background of my phone call as well as over the kid's phone. He checked and guess what he found. Our keys! As we were driving out, I saw the Stanton big rig exiting the freeway, from the direction of Oregon City, towing another big rig and trailer. Our trailer was a bumper pull, no need to tow it with a big rig, unless you wanna get paid BOTH WAYS by the insurance company for going to the Portland area. I honestly don't know how they still exist. He made a point to tell me that they had been around and were an "institution" in The Dalles area. They are the ONLY shop around for big rigs. And I will definitely NEVER recommend them and drive the extra distance to go ANYWHERE else for trailer repairs. 0 out of 10. Negative stars if I could. Borderline fraudulent, but I'll leave that up to the insurance investigators. Multiple lies, pawn offs, disregard for customer service, no communication, acting without permission, doing things they weren't told to do with my trailer and on and on.

when I was stuck on an icy mountain and no tow truck within 2 hours would help us Stanton was…read morewilling to help no matter the distance, they just wanted us to be safe. in the end they talked us through how to safely maneuver it on our own and it felt like I had an angel helping us out who truly cared. I highly recommend this company for their caring and kindness.

I was very impressed with the speedy response & the very professional service I received. My…read moreinsurance provider called Advantage Towing first & they were over an hour and a half getting close. When their idiot driver could not follow directions & left I was devastated. So when Just in Time showed up within the next half hour & treated me so nice I was so appreciative. I even offered him a tip which he turned down. I am a senior citizen who locked my keys in my car. The very nice man had me laughing & I did not feel like a fool. I highly recommend Just in Time!

From the owner: Light and Medium Duty lock outs, jump starts, fuel deliveries, tire changesread more

Don't ever do business with ASAP towing they will take your money I had a low car and because the…read morefirst truck came and couldn't hook my car they charge me for both truck don't not do business with this tow company they charge me 255 buck to tow my car for 6 milage listen learned.

I had an issue with my battery and when the tow truck guy came, my hood wouldn't open, so he had to…read moretow me to Lexus. His name is Andy and he was so kind, courteous, and handled the situation with no problem. What an Asset to this company! He never got nervous or upset, he knew just how to position my car to get it out of my garage and then on to the hitch, which wasn't easy. I wanted to take a couple of minutes to recognize this employee!! He deserves an award for an Outstanding job and an even Greater Personality!!! You should be grateful to have such an Awesome Employee, like Andy!!! 100 Stars!!!

0 stars ! Everything they did was illegal! Towed 3 cars with NO authority from private property…read more They are NOT legally allowed to tow any car without following proper procedure with authorization only by Owner of car, Police, car dealer or owner/manager of building /apartment complex. On private property (ie. apt building) the Law requires a 72 hr notice placed on car dated and signed by owner/ building manager giving the car owner chance to move. If not removed the property owner/manager must fill out an authorization to tow form including date, time and their name address and signature to request & authorize the tow! They need to be onsite to hand said form to tow company before they can tow. Before tow company can touch your car they must take time stamped photos documenting where your car was parked, also documenting the 72 hr warning notice was affixed and the condition of your car. NONE OF THAT WAS DONE! The also overcharged every fee by hundreds and added an unallowed 'DISPATCH' fee of $50. There are set fees that they cannot exceed! Please check with Gresham regulations and fee schedules online! They are legally required to have an office per state regulations and DON'T! They are legally required to have all paperwork /photos and authorization prior to tow and produce it all to YOU and retain those records for 2-3 years! If this happened/s to you please report them thru city manager, there is a process. Don't let this keep happening to fellow residents.

Zero stars. Imagine waking up to go to work to make a living and your vehicle is gone. Imagine…read moreparking for a minute with flashers on and you come outside and your vehicle is gone. Open 24 hours is BS. The same tow driver will show up to my apartment complex and take cars that are parked with emergency flashers on, driving away with dollar signs in his eyes--$175 a tow plus mileage is extra. Who tows a car with emergency flashers on? This happened right in front of me. They will r*pe you with a "gate fee after hour" charge of $100 plus despite advertising being open 24-hours a day. Just for having my friend's vehicle for not even an hour, almost $400 in the hole. When asking for a receipt with a breakdown of the charges that totaled up to almost $400, it was very vague. BS company. Beware. He sits and waits to tow cars at my complex--I saw him towing several in one day! There is no office, so upon retrieving your vehicle, you have to wait by a gate for this guy to arrive. My friend had to wait almost an hour after "dispatch" (charge to talk to dispatch too, the same woman every time--$50 charge) said it would only be 10 minutes but it was almost an hour. They are swindlers. The lady from dispatch told us the price would be $347, then she changed it to $402. None of the prices made any sense, and it kept changing! Beware.

As one would expect, the service technician (initials F.B.) wasn't on time. Surprisingly (really I…read morewasn't ready), ... he was early. Clearly, this guy has no future as a cable company installer. Dude was early ... and cool ... and only there less than an hour. My windshield was replaced and Auto Glass Services handled all the paperwork (aka headaches) with the insurance company. By the way, windshields are getting a LOT more expensive and HI-TECH, but F.B. handled it like a pro ... which I guess is fitting since it's his job and all. Summary: Friendly ... actually hands-down cool ... quick ... professional ... nothing to complain about ... except dude was early. In no time, I got on with my day with a crack-free new windshield.

Fisher did a great job replacing my windshield. He clearly knows what he is doing - no wasted…read moremovements. He was meticulous in cleaning up the few bits  of dirt which fell as the old windshield was lifted out. My car was cleaner  when he left than when he arrived! I recommend this company highly. I've already told family and friends about the great service I received from Auto Glass Services NW.