I drove from Portland to The Dalles today, only to find I had a flat tire. A local referred me to…read morePoint S. When I let them know I was there on business & had an appointment, they squeezed me in, found the problem, & patched my tire in 30 minutes! $20 fix! A big THANK YOU to these nice people! Thanks for treating a one-time customer so nicely!

This is the best place in The Dalles. Customer service is outstanding. They have helped me beyond…read morebelief. I would not hesitate to recommend this place to anyone. Thank you for your service.

I've been a customer for over 10 years. They specialize in foreign cars. I have a 2005 Audi…read moreAllroad. It still runs like a champ with 247k miles on her. The Gorge is fortunate to have auto techs that are honest, matter of fact and fix your vehicle for a fair price. I wouldn't take my car anywhere else. In fact I've had my car towed from Portland to this shop. Because I trust them. They tell you the issue & you choose whether or not to proceed. And yes, for a proper diagnostic, you have to leave your car. On that note; I read the one star reviews. I called & chatted with the owner about them. First off, this is an Auto Shop. Not Nordstrom's customer service department. Techs are techs. Direct. I think you need to consider that there are 2 sides to every story. "The break guy" - $1000 was to do a proper fix. 2 Rotors, 2 Calipers, set of pads plus labor. Les only quoted for one caliper. Which is unsafe. 6 months later, he is driving without any fix. Small town. Nicole & Dan are married. Brought in old Volvo. Nicole was less than helpful with the sound issue. She was sent the diagnostic & signed off on it. She could have declined or called to say that was not the sound. She instead became hostile & aggressive. So much so, she was asked to leave. Jack H is not in the customer database. His review is a lie. The check engine light guy. They don't stop working on a job because you pull up. Make an appointment.

I took my Toyota Tundra to see if my brakes needed to be bled. He said that they were fine. But, my…read moreright front caliper was sticking and it wasn't safe to drive. He gave me a quote of $1,000. I thought that was extremely high. I called Les Schwab and they quoted me $350. I took it to Les Schwab and they inspected the brakes and they said that nothing was wrong with them. This guy is trying to rip you off. Don't go there. Find someone else. ​

I was in a wreck with my truck. I have never had to deal with insurance claims. I called Jack's and…read morethey were awesome in communicating with me. They had my truck done in a week and a half. Very pleased with the results. The value and care they do in their work is amazing. I will most definitely recommend them to others. They value their work.

I've worked with Jacks Body shop twice on insurance claims. Both times they went above and beyond…read moreto take care of me. Vince truly cares about his customers and I fully recommend his shop.

Customer service is great! high quality work. got my windows tinted with no issues and definitely…read moreworth the time waited.

Great place with reasonable prices. The owner, Casey, is very knowledgable and super friendly…read more Highly recommended.

Impressed is all I can say!! These guys were friendly & knowledgeable about my windshield repair,…read moreends up I needed a replacement & they got me scheduled in a timely manner & my car was back to 100% with in a few days. the office staff is great & kept me entertained for the 4 hrs i was there. great shop I will be back!! tammy sue

On March 11, 2026 I was driving west on I-84 and I knew I 'd be heading into a rainstorm after The…read moreDalles. East of Arlington, my sunroof cracked and blew out. I called this business to see if they could help me. They don't do sunroofs, but I explained that I just needed it covered up as I still had almost 2 hours of driving to go in the rain. They understood my dilemma and told me to come in. They broke out the rest of the glass, cleaned it up, and taped down some heavy black plastic. I was back on the road in 30 minutes. That fix has held up beautifully for 2 weeks now. One of their business cards says "Your safety is our priority", and they lived up to that in an incredible way and went above and beyond to help me out. Thank you!

1 star only because I have to.I PROMISE TO GOD it is your worst interest to choose this tow company…read morefor your needs...ESPECIALLY if it's a tow.On October 9th I requested roadside assistance threw my aaa because my 2005 audi a8l quattro was over heating really bad and I needed a tow.I had a friend come meet me and wait with me.The tow truck driver Contacted me and informed me he was on his way.I was watching on the tracker threw my aaa app and watched him turn around and head the opposite direction when he was only 0.4 miles away I contacted him to see what was going on and he said aaa dispatched him and told him he needed to go to Biggs junction for a priority supposively an elderly lady was locked out of her car and needed her medication inside.If true understandable.Two hours later he shows up and him and some girl get out of the tow truck she was clearly intoxicated the driver then states that I don't need to wait for him I can head to destination.An hour and a half after I arrive to destination he shows up at this time I noticed he in fact had two people with him.In the midst of him preparing to get my car off of the ramp I hear the girl in the truck laughing and asking him how she is supposed to get out and he says "climb over the seat" while laughing.The driver begins lowering my car and it popped off of the hook he didn't secure and began smashing down the ramp at full speed because he did not put emergency brake on the guy that was with him had to jump in my vehicle to hit the brakes but not before the speed of my car rolling and the impact of it bottoming out ripped my entire front bumper off of my car.Mind you it's an oem bumper discontinued and behind it are many important features of my car such as distance sensors parking sensor impact breaker bar radiator wiring harness for sun roof etc ..ALL EITHER SNAPPED OR BENT.The owner of the company cane and looked at it with her "personal auto body mechanic" and instantly wanted to focus on prior damage that was done in 2019 caused by a fender bender.Very minoot damage .She must have did a carfax on my car to learn about it because you sure couldn't tell by looking at it plus it was the very first thing she said. I OFFERED TO SHOW HER PICTURES OF MY CAR PRIOR BUT SHE DECLINED TO LOOK AT THEM.long story short the owner seriously has no business running a business she offered me a check for $500 dollars because she claimed she couldn't find a replacement bumper when I declined her offer she suddenly had found one for $238 dollars she said she could order.SERIOUSLY MAKES ME WANT TO PUKE IN MY OWN MOUTH.I sent her before and after pictures and a request for only a portion of the estimate I received to fix and or replace everything damaged due to her driver negligence.$3800 and the estimate I got wS 5326 and she continues to try and go around it.This place is the epidamy of BAD BUSINESS.WRECKLES NEGLIGENT CARELESS AND A STRAIT RIP OFF DO NOT DO IT CALL SOMEONE ELSE

We were vacationing in Oregon and hit a rock that busted two tires AND wheels. AAA and Michael from…read moreHood View Services came to our rescue within an hour. Not only did Michael take great care in loading our car on the flatbed, he also turned out to be an awesome guy to talk to. The next day, we got another great tow with Michael all the way back to Portland... thank you to Michael and Danielle and the team at Hood View Services!! You really came through for us!

I dropped in this morning because one of my tire pressure sensors went south. Without an…read moreappointment, I was in and out quickly, and while they did a quick brake check at my request, they told me I was good to go and didn't try to sell me anything. Plus the shop dog is awesome, friendly and attentive, and we kept each other entertained the entire time playing both tug-of-war and fetch!

Always great customer service. James is always friendly and helpful, even when they are short…read morestaffed and busy with winter tire swap season. I had an appointment today and because they were short staffed I had to wait longer than usual. James made it right. Thank you!!

Brian is the best, highly recommended! Fast friendly and…read moreexcellent service Best in the gorge

Great job getting the dent out of my car. It looks like it never happened and at a great price, too!read more