We had a serious accident outside Wasco, OR and Simcoe responded to the sheriff's call. He arrived…read morealmost immediately, and we couldn't have been happier with our tow truck driver - and the entire Simcoe office. We were distressed, didn't quite know what to do with our smashed camper van in the middle of nowhere with all of our belongings inside it and home 600 miles away. The tow truck not only delivered our van - and us - to Fix Auto in The Dalles, but they provided us with the information to find a vehicle to get us and our belongings home. There was an Enterprise, but they don't have one-way rentals, which didn't do us any good and I was starting to freak out. The driver contacted dispatch and they said there was a U-Haul in town. Perfect! It was overkill, all we really needed was a station wagon or a minivan, but we ended up with their smallest available vehicle, a 10-foot boxvan And we're grateful to have it. And bonus is that U-Haul sells packing boxes so we bought a bunch of those so we could unload our van and gET home.. Very grateful for everyone involved in this, but Simco gets bonus points for coming up with a workable idea for getting us home with our stuff! Thank You!

Our car was broken down and we needed someone to tow it and get me, my parents and two dogs to…read moreBend, OR. We talked around town and they helped us get in touch with a guy named Dustin who worked here. He was a super nice and interesting guy and did exactly what we needed. Thanks so much Trans Tow!

Joe picked us up in goldendale and was earlier than expected. Drove 20 miles down the road to get…read moreour van after a blown tire took out a brake line and flat bed towed us back into town. He is strongly opinionated and maybe a bit rough around the edges but definitely good people. He made sure we knew where we could stay, lefts us with a local mechanic to be taken care of in the morning, and his rate was also reasonable.

These guys are complete Crooks! My fiance was driving home from washington tonight in a rental. Got…read morestuck behind a accident and was unable to drive the car without chains. Left the car on the side of the road for a hr or so to get chains and upon return found the car to be towed by this place! After following the tow truck back as they saw it traveling with our car down the highway, they followed it back to the tow yard to get the car. After catching up with the driver he told my Fiance that he was going to shoot her for following the tow truck! After that he proceed to hold the car hostage unless we paid $400!!! COMPLETE SCAM ARTIST TAKING ADVANTAGE OF PPL!!! I have had a lot of cars towed in my life in my line of work and deal with a lot of tow companies and never have come near $400 for a short hook and tow!!!!!!! The car was 15 mins and 15 miles from the tow lot and the driver claimed it was a rate of $179 per hr and took two hours to go get the car!!!! Complete BS and CROOK! BEWARE!!!!!

1 star only because I have to.I PROMISE TO GOD it is your worst interest to choose this tow company…read morefor your needs...ESPECIALLY if it's a tow.On October 9th I requested roadside assistance threw my aaa because my 2005 audi a8l quattro was over heating really bad and I needed a tow.I had a friend come meet me and wait with me.The tow truck driver Contacted me and informed me he was on his way.I was watching on the tracker threw my aaa app and watched him turn around and head the opposite direction when he was only 0.4 miles away I contacted him to see what was going on and he said aaa dispatched him and told him he needed to go to Biggs junction for a priority supposively an elderly lady was locked out of her car and needed her medication inside.If true understandable.Two hours later he shows up and him and some girl get out of the tow truck she was clearly intoxicated the driver then states that I don't need to wait for him I can head to destination.An hour and a half after I arrive to destination he shows up at this time I noticed he in fact had two people with him.In the midst of him preparing to get my car off of the ramp I hear the girl in the truck laughing and asking him how she is supposed to get out and he says "climb over the seat" while laughing.The driver begins lowering my car and it popped off of the hook he didn't secure and began smashing down the ramp at full speed because he did not put emergency brake on the guy that was with him had to jump in my vehicle to hit the brakes but not before the speed of my car rolling and the impact of it bottoming out ripped my entire front bumper off of my car.Mind you it's an oem bumper discontinued and behind it are many important features of my car such as distance sensors parking sensor impact breaker bar radiator wiring harness for sun roof etc ..ALL EITHER SNAPPED OR BENT.The owner of the company cane and looked at it with her "personal auto body mechanic" and instantly wanted to focus on prior damage that was done in 2019 caused by a fender bender.Very minoot damage .She must have did a carfax on my car to learn about it because you sure couldn't tell by looking at it plus it was the very first thing she said. I OFFERED TO SHOW HER PICTURES OF MY CAR PRIOR BUT SHE DECLINED TO LOOK AT THEM.long story short the owner seriously has no business running a business she offered me a check for $500 dollars because she claimed she couldn't find a replacement bumper when I declined her offer she suddenly had found one for $238 dollars she said she could order.SERIOUSLY MAKES ME WANT TO PUKE IN MY OWN MOUTH.I sent her before and after pictures and a request for only a portion of the estimate I received to fix and or replace everything damaged due to her driver negligence.$3800 and the estimate I got wS 5326 and she continues to try and go around it.This place is the epidamy of BAD BUSINESS.WRECKLES NEGLIGENT CARELESS AND A STRAIT RIP OFF DO NOT DO IT CALL SOMEONE ELSE

We were vacationing in Oregon and hit a rock that busted two tires AND wheels. AAA and Michael from…read moreHood View Services came to our rescue within an hour. Not only did Michael take great care in loading our car on the flatbed, he also turned out to be an awesome guy to talk to. The next day, we got another great tow with Michael all the way back to Portland... thank you to Michael and Danielle and the team at Hood View Services!! You really came through for us!

I would highly recommend this business. My daughter and I were stranded along the side of the road…read moretowing a horse trailer. It was almost dark and since we were traveling out of town, I wasn't sure what we were going to do. Next thing I know, Ryan pulls up and asks if he can help. I told him the problem and he was happy to help. I could tell he was knowledgeable and professional. Luckily it was a minor fix, but it was major for us! He wouldn't take our money, but instead told us to have a safe trip. I want to include that his wife was also in his personal truck. He went above and beyond! Thanks again Ryan :)

Grateful for your help! I am on a multi state road trip and the check engine light comes on. We…read morecalled Dan and, although he didn't have space to for in any repairs, he offered to at least check the codes. Code turned out to be nothing to worry about during our trip and we were back underway in no time. Also, no charge! Dan's the man!

So thankful for Dan! We were traveling across Oregon on the way to Montana and our truck's check…read moreengine light came on. Apex was the closest auto repair shop so we stopped in hoping they could at least scan the code and tell us what the issue was. Dan came right out, was very friendly to us, our kids and our dog, and was able to ID the code. We were relieved to find out it wasn't anything serious that could leave us stranded. I'm always wary of people's reactions to out of state travelers (we are from California), but we got zero attitude from this shop. Emergency, or routine maintenance, I'd highly recommend!

I would give them Zero stars if I could. I had them scheduled twice for them to come out and work…read moreon my trailer. Both times they never showed up or even called. The second time it was scheduled they said they would definitely show up. Guess what, a no show. Now they don't even answer the phone. I hope they go out of business.

If I could give ZERO stars I would have. Because that was the amount of work this "company" did…read more In reading the reviews, I had a similar experience. I was told initially they didn't have room for my RV and wouldn't for a couple of weeks. This continued for about a month and a half. Then they said they could come to my residence (about a 10-15 minutes drive from the shop) to give an estimate for the small fee of $300!!!! Are you kidding? When I said no, they made room. The RV had a rooftop water leak, which they knew. After we took it over to them, they let it sit out in the weather for TWO MORE MONTHS!!! Uncovered!!! In the springtime. (More to come on this) I called every week or two to check on progress and was told the same thing every time. Something to the effect of "We are backed up and are waiting on parts for the job ahead of yours, but we should get those in this week and have your trailer in the shop the week after." Ok! Great! But I heard this from March until May when I called my insurance company and told them I needed to get it to a shop that would actually work on it. I gave a courtesy call back to them to leave them a message that I was having it taken to another shop. A couple of days later I got a call from the owner who yelled at me for hanging up on his wife, (who was also the lady telling me 2 weeks for 2+months). He wanted to know what day I spoke to her so he could charge me storage fees for the trailer from that date until I picked it up. I was flabbergasted! I told him I would pick it up that day after work. He said he would have it all ready for me to pick it up. I rushed home and when I arrived at the shop, my trailer was not there! I was stunned. I was told by a nice young man, who is the son, that they trailer had been taken by another tow company to the shop I had it going to in Oregon City. WHAT?!?!?!?!?!? Who gave permission for that? Not me! So, calls were made and actually STANTON TOWED IT THERE!!! No one called me to tell me this, no one asked my permission, not even a text saying not to come they had it handled. So, I asked the poor kid to confirm that the new shop had the keys (random thought) He was on the phone with his dad at the time and asked. The owner told the kid, we didn't leave keys when we dropped it off. I knew that wasn't true and told the kid. I called and spoke to the owner again. I ensured that they indeed DID have the keys as both parties that dropped off the trailer had confirmed they had left the keys. He told me they were lying. (NOT GOOD) Meanwhile, the mom, called the son and told him that IF they did have the keys, they would be in the key box in the office. I could hear her in the background of my phone call as well as over the kid's phone. He checked and guess what he found. Our keys! As we were driving out, I saw the Stanton big rig exiting the freeway, from the direction of Oregon City, towing another big rig and trailer. Our trailer was a bumper pull, no need to tow it with a big rig, unless you wanna get paid BOTH WAYS by the insurance company for going to the Portland area. I honestly don't know how they still exist. He made a point to tell me that they had been around and were an "institution" in The Dalles area. They are the ONLY shop around for big rigs. And I will definitely NEVER recommend them and drive the extra distance to go ANYWHERE else for trailer repairs. 0 out of 10. Negative stars if I could. Borderline fraudulent, but I'll leave that up to the insurance investigators. Multiple lies, pawn offs, disregard for customer service, no communication, acting without permission, doing things they weren't told to do with my trailer and on and on.

The quickest service in Hood River! Prompt, professional. They exceed expectations. I locked my…read morekeys in the car recently, left on a trip. Came back to a dead battery with auto locks. Not a fun situation. After a 15 mins of configuring and planning, they popped open my door. Before I could reach over to the key the attendant asked me to pop the hood as he already had a charger in his hand to get my truck started. Real impressive service. Can't imagine calling anyone else. AAA!