James was there in less than an hour and he and Andrew had the new hot water heater installed 2…read morehours later.

Confirmed appointment and Mark never showed or responded to messages. Very bad business.read more

ourplumber, Kyle was great Polite and very efficient in solving our problems. He went out of his…read moreway to make sure we were happy with his work. A+

Egregiously expensive. Clearly the new private equity owners are trying to gouge customers. They…read morealso rescheduled my appointment with only a couple hours notice, so I had to take off work for a second day. I'll never use them again

What a great first experience with Gensons's plumbing! They were able to get us into their schedule…read moresame day for kitchen sink back up drain problem. The repair was fast after snaking our drain. They did not charge us an exorbitant fee and fixed our problem. Would HIGHLY recommend Gensons's Plumbing

Just had our first experience with Gensons. 10/10, great…read morejob. Came out quick, performed the needed repair and explained everything. Techs were Corey and Mark. I will be using again in the future.

I've been a member with this company for two years now, and they've been incredibly helpful with…read moreall of our water-related needs. Their service goes above and beyond every time. Most recently, Braden K came out for our annual water tank maintenance along with some additional plumbing work. He was truly impressive very knowledgeable, professional, and patient in answering all of my questions about our faucets. He also did a great job replacing two bathroom shower faucets. Excellent customer service and a company you can truly trust for any water issues!

Alex was amazing! This company really worked to solve a complicated problem. They were so…read moreaccommodating and diligent. Best plumbers I have ever used!

Tony did exactly what he said he was going to do, exactly when he said he was going to do it. Good…read morework and very fair prices.

Agree with previous review, Tony was great! Pricing was very fair.read more

I requested to have my hot water heater drained and have my furnace serviced…read more My technician came out and was closer on the end time of my window. He called me and stated he was on the way but didn't show for almost another 45 minutes. No biggie. He got in and started. He told me if I wanted to be come a member to have my units serviced, I could join and I did. I paid after my service. He told me about the hot water heater and gave me a suggestion. He was very clear in his communication. He didn't try to upsell me on anything. He gave me options and I listened to him. All in all, I had a great experience with Dion's.

We had a few projects with Dion's to fix our plumbing issues, and overall we are happy with their…read morework. We had to divide the jobs into two visits, and Jake did the first part of the job. He was easy to talk to, able to explain things well. We were happy to have him. We scheduled another visit after several weeks to finish up the job left (we had to put floors before setting the toilet flange and putting a toilet), but unfortunately, the appointment was abandoned for whatever reason. I had to take an Uber for that day to get to our unit to make sure everything was going well, and nobody showed up at all. I called the office, but they had no one who could come over. Although they did schedule another appointment the next day, I wasted money on that ride. Andrew came over for the second appointment, and he was easy to talk to as well. I would give a five-star review if they did not mess up with the second appointment, but overall, the experience was good, and it was definitely much more pleasant than my previous experiences with a few plumbers. I would go back to them again.

Outstanding service. Zach did an excellent job. Was timely and professional. Pricing was very…read moregood.

We had a garbage disposal go out a few weeks ago. Shoner came over super quickly - got the job…read moredone very efficiently. Would highly recommend them!!!