CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

We had a great experience using CM Heating. We had Trevor out to give us a quote. He was very…read moreprofessional and answered every single question that we had. We approved the quote and they were actually able to do the install the next day, which was awesome. We had a new heat pump installed. Tim and Saul were the main technicians on the job. They were absolutely amazing and answered the other hundred questions that I had throughout the day. Everything was very professional. They cleaned up everything very well when they were done you couldn't even tell they were there. I was very impressed with our experience with CM Heating and will definitely use them in the future for everything we need.

I needed to replace my gas furnace and had been wanting to upgrade to a heat pump. As a new…read morehome-owner, and having had mixed experiences with heating/plumbing/contracting services, I got multiple quotes. I decided to go with Better Air NW, mainly because of their high yelp rating. Install did not go perfectly. I had concerns about excessive equipment noise. Justin (the owner) assured me that if it's not right, it's not done. Air pressure settings needed to be corrected. Due to the vibration, we unmounted the heat pump from the house. After that, it's been smooth sailing. They appear to have a strategy of cultivating customer satisfaction and confidence. If you're shopping around, these guys are a pretty safe bet.

Jason was great and super helpful. He went above and beyond to make sure the whole system was…read moreworking like it should. Before and after photos inside the ducts were dramatic!

Scott was a true pro and explained everything and did great work. We had a new furnace to replace…read moreour 36 year old furnace and a heat pump installed. After 3 quotes that were really over the top for our small house they came in with the best price that fits our budget. Highly recommend. Made sure we got the rebate and killed a monster spider

We had our furnace checked by a company that offered to do it free and they found a leaking heat…read moreexchanger which is dangerous. They offered a repair for $6000 and did not tell us the part was under a factory warranty. We were suspicious so we hired Paragon to give us a second opinion and they found there was no such leak. Paragon came on short notice and charged us only $226 which included servicing our furnace. They were friendly and informative. In short Paragon rocks!

I'm a current Seatown Parter Plan holder so I can't speak to value. However I wanted to call out…read morethe amazing professionalism and knowledge. I requested a tune up for my water heater and furnace. The team of 4 showed up, explained the process, and began work. After each of the tune up they provided a very detailed explanations of everything they found (both good and bad). They provided several options and there was no hard upsell. Overall I enjoy being a member and getting free and discounted tuneups! Shout out to Kevin who explained the mechanics of my furnace and helping me explore options around my current problem!

Oh my!!! What a nightmare it was working Seatown!…read more Communiction with the customer is virtually non existent!!!! I placed countless calls. emails, text messgaes to no avail. I was quoted one price and charged another!! And, their mistake was financed, hence the countless attempts to contact them on my part. After 3 months, and again more countless attempts to contact them, I got an email saying they'd be mailing the $348.00 check. its been 2 months. Never came. Contacting the BBB next ! They obviously said they'd email the check to get me off their back.

this is the second time I have used it! Aiden and his colleague came in and did the work…read moreefficiently with great quality. He took pictures of before and after the work to show me his work. Appreciated! Thanks!

We had them come out to just clean our dryer vent. They were here for 15 minutes total, never went…read moreinside to actually push the lint out of the vent. They only did the outside and when I asked him about going inside he said that is appliance issue. My husband ended up purchasing brushes on Amazon and cleaned the vent out from inside, which in turn made him have to clean it out from the outside again. Not to mention all the lint that it pushed through on the roof again. Very frustrating. I actually took a picture and emailed it to them with all the lint that was taken out but never got a response.

I had a great experience with this company. Unlike other HVAC companies I've dealt with in the…read morerecent past, their communication was on point from start to finish. They provided a quick estimate for the replacement parts and gave me a clear timeline of when they would be available. Once the parts arrived, they actually prioritized my installation to get the heater running again. Robert was especially great to work with. He is knowledgeable and took the time to explain the issue and the repair process properly. Even after the job was done, they provided excellent post-installation support over the phone to answer a few follow-up questions I had. I will definitely work with them again!

Outstanding HVAC Experience With Product Air…read more My wife and I had to replace our entire HVAC system after a house fire. It was a complicated process due to new energy code requirements and the challenges of a full rebuild. As a homeowner, I felt overwhelmed and knew I had a steep learning curve if I wanted to make good decisions about both the system and the contractor. Thankfully, my realtor referred me to Product Air! Initial Consultation Because this was a rebuild, coordination among different trades was critical. From the very first meeting, I felt confident in Product Air. Randy and Eli took the time to explain every option and system choice in detail, helping me understand what would best suit our home. They also helped me visualize how the system would perform and be configured, showing real patience and clarity. Their bid stood out among the five I received for its fair pricing, value, attention to detail, and professionalism. Installation and Workmanship Product Air worked seamlessly alongside my other contractors, keeping things on track and reducing my stress. The installation team--Mikha and Oleh--did an outstanding job with the rough-in. They were personable, communicative, and respectful of my home and input. I especially appreciated that they built an exceptionally sturdy attic platform for the heat pump, which reassured me about the unit's security. Mikha even noticed a vent pipe another contractor had taped together--a potential fire hazard--and fixed it at no charge. That kind of care and safety really shows Product Air's culture: doing the right thing even when nobody's watching. Project Coordination and Customer Service Robert, who coordinated the project, was consistently responsive, answering every question and following through on every detail--including adjustments like the exterior drainage pipe. After the final inspection, only minor tweaks were needed, and the team addressed them promptly. During the trim-out, Denys and Oleh returned to complete the final setup and make sure everything looked great. They were professional, kind, and responsive to my questions. Denys recommended adding a circuit breaker to the exterior unit, which I agreed to, and Oleh double-checked that I was happy with how the vents were installed. Communication and Transparency Throughout the project, the office staff--Alisa and Taylar--were quick, polite, and organized with scheduling and billing. Every interaction with Product Air reflected professionalism and genuine pride in their work. The only small bump was not being informed in advance that installing the communication cable would require electrical work from my contractor. This added unexpected costs that weren't in the original bid. It would have helped to know that earlier, but once I brought it up, the team handled it transparently and kept communication clear for the rest of the project. Follow-Up and Final Thoughts After completion, Robert followed up with filter and maintenance guidance, which gave me confidence in caring for my new system. It runs beautifully, and I'm grateful to have heat again as winter approaches. Product Air's pricing was mid-range compared to other bids, but the value was unmatched--thanks to their honesty, workmanship, and trustworthy team. Aside from that one small communication gap, my experience with Product Air was excellent from start to finish. They exceeded my expectations in professionalism, quality, and follow-through. I highly recommend Product Air to anyone needing a new HVAC system--especially for complex projects. They stand by their promises, take pride in their work, and treat their customers with genuine care and respect. Don't hesitate to reach out to them!

Our A/C didn't fire up as expected after the winter. We tried a couple self-help items and knew we…read morewere in over our heads. NHH &A had been recommended by a neighbor so we booked online. At first we were worried we were dealing with an AI scheduling bot, but nope, just an efficient scheduling person. We scheduled on a Sunday and they were here on time Tuesday as planned. They quickly assessed and resolved the issue and gave us information about how to clean a hose (or some such technical thing). In and out in about an hour, and the cost was VERY reasonable. With a discount for paying by check. We will call them again without hesitation!

The team diagnosed and fixed my problem all within 24 hours of my initial message. Thank you so muchread more

I recently had the pleasure of working with Montanos Heating & Cooling for the installation of a…read morenew heat pump system, and I cannot overstate how impressed I am with their service, professionalism, and value. From start to finish, this local company demonstrated why supporting small businesses can often lead to exceptional experiences. The owner, Joel, personally visited our home twice to ensure we received the perfect unit at an unbeatable price. His hands-on approach and dedication to customer satisfaction were evident throughout the process. What truly set Montanos apart was their ability to offer a bid that came in thousands below larger competitors in the area, such as Home Comfort Alliance and Product Air Heating & Cooling, without compromising on quality or warranties. I must admit, I was initially skeptical when I learned that Patrick, their sales and installation coordinator, was a recent customer himself. However, my reservations quickly dissipated as I witnessed the team's expertise, efficiency, and genuine commitment to excellence. The entire experience with Montanos was characterized by professionalism, honesty, and a refreshing no-nonsense approach. They were consistently responsive, patient with our questions, and demonstrated a level of integrity that is all too rare in today's market. The installation process was seamless, with the team arriving promptly and completing the work efficiently, leaving our home spotless. What truly stands out is the combination of cost savings and superior service. We saved over $5,000 and had our system installed a week sooner than the closest competitor, all while receiving the same comprehensive warranties (10 years on parts, 1 year on labor). This level of value without sacrificing quality is a testament to Montanos' commitment to their customers and I hope they will continue to honor this practice as they carry in to the future. While I rarely write reviews, this experience compelled me to share my overwhelmingly positive experience. Montanos Heating & Cooling has proven that local small businesses can not only compete but excel in ways that larger companies often cannot match. They have earned my highest recommendation, and I encourage anyone in need of HVAC services to give them a chance. You'll likely find yourself, as I did, thrilled to have discovered this gem of a company. For those who have made it this far in my review and are still considering Montanos Heating & Cooling, here's a detailed timeline of my experience: - (07/30) Initial Contact & Bid: Joel, the owner, responded to our call in the AM and provided a same-day consultation/bid that PM. - (07/30 - 08/01) Research & 3rd Party Bids: Joel offered a no-pressure explanation, patiently answering all our questions and providing transparency throughout. I researched wholesale prices for units, permitting, etc. I collected bids from several other businesses in the area - (08/01) Winning Bid: We received an updated bid, over $5,000 cheaper than other quotes for the same Bosch unit, including new copper lines and necessary permits. - (08/02) Contract & Down Payment: A 10% down payment was required to secure the installation date. Joel triple-checked everything again before he left to ensure a smooth installation. - (08/07) Installation Day: - Joel sent SMS with ETA approx. ~1hr before arrival. - The crew arrived promptly by 8:30 AM. - Work was completed efficiently, well before 4 PM. - The installation was carried out with meticulous attention to detail and aesthetics. - Clean-Up: The team respectfully removed the old unit and thoroughly cleaned the work area, leaving our home in pristine condition. I hope this review finds its way to customers in search of a quality heating and cooling company and that it helps shine a light on this diamond of a business in the rough. In a heating and cooling landscape often marred by dishonest practices and growing consolidation and acquisitions by private equity firms, Montanos Heating & Cooling stands out as a beacon of integrity, quality, and customer-focused service. Their commitment to excellence and fair pricing makes them a true local gem in the industry, one that deserves recognition and support from discerning homeowners. I'll end this review and just say, "I get it now, Patrick!"

Joel of Montanos Heating and Cooling did a fantastic job, installing a new gas furnace and a 5 ton…read moreheat pump, and a new thermostat. He and his brother started early morning and powered through to the completion of the job, staying late because of the complexity of the job. I would trust him to do any job pertaining to HVAC and his prices were very competitive with the larger businesses. I would definitely put him on the shortlist to bid on your HVAC project...you are doing competitive biding aren't you. Joel was #1 and kept to the contract even though it turned out to be more complex than originally planned. Where I'm from we call that integrity. Thanks Joel.