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    Honest Car Payment

    4.7 (38 reviews)
    Closed 8:00 am - 5:30 pm

    Services - Honest Car Payment

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    Photo of Lita B.
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    2 years ago

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    Mark B.

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    11 months ago

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    Mark B.

    Honored to assist you!

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    2 years ago

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    Mark B.

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    1 year ago

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    Mark B.

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    1 year ago

    Vicky and Mark are AWESOME!! They genuinely care and want to help you. I highly recommend going to Honest Car Payment!!!

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    1 year ago

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    Mark B.

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    3 years ago

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    2 years ago

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    Mark B.

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    2 years ago

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    Mark B.

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    2 years ago

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    Mark B.

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    2 years ago

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    Mark B.

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    3 years ago

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    Photo of Chad A.
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    3 years ago

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    Mark B.

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    5 years ago

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    Mark B.

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    5 years ago

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    5 years ago

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    Mark B.

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    2 years ago

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    Mark B.

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    5 years ago

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    Mark B.

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    2 years ago

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    Mark B.

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    2 years ago

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    Mark B.

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    6 years ago

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    Mark B.

    Helpful 3
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    2 years ago

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    Mark B.

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    2 years ago

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    Mark B.

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    3 years ago

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    7 years ago

    Honest car payment really helped me out with my car financing and saved me a ton of money!

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    Mark B.

    We are most honored to be of assistance to you!

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    7 years ago

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    Mark B.

    Helpful 1
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    5 years ago

    We're learning a lot on how to improve our credit. We totally appreciate the advice we got from Mark Benson.

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    Mark B.

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    3 years ago

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    Mark B.

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    6 years ago

    Mark and his team did great job getting me a lower interest rate and lowered my payment. Lots of great info too. Would use them again.

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    Mark B.

    Andy, your kindness is much appreciated.

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    3 years ago

    This really is an honest underwriter. They gave me a low rate. I was surprised! I got a really good deal!

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    Mark B.

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    Photo of C M.
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    7 years ago

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    Mark B.

    Vicky does a great job for local families!

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    7 years ago

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    Mark B.

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    4 years ago

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    6 years ago

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    Mark B.

    Helpful 2
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    6 years ago

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    Mark B.

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    6 years ago

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    5 years ago

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    6 years ago

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    Ask the Community - Honest Car Payment

    Review Highlights - Honest Car Payment

    Mark, Vikki and Greg took care of me from the time we talked on the phone and until I walked into the office.

    Mentioned in 19 reviews

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    Serve Auto Group

    Serve Auto Group

    (8 reviews)

    Kalihi

    I waited a long time to post this review thinking maybe the situation would work itself out. Maybe…read moremy car could be repaired and maybe this man would do the right thing. Short answer: No. No he did not. I bought a 2011 Golf GTI from this dealership (hence forth referred to as SCAMMER) and for 7 days it was fine. On the 8th day the transmission started acting up. I thought, maybe it just needs some service as it was an older vehicle and the fluids in the DSG had probably never been changed. I was correct, the fluid was quite filthy and hadn't been changed. This did not fix my issue though. The transmission would not shift above 3rd. If you came to a stop it wouldn't shift above 1st or second. Sometimes it would come out of gear altogether. This indicated a failing transmission or a failing mechatronic unit. So, I reach out to the scammer and told him what was going on. Instead of offering to take a look at it, like he said he would be happy to if anything came up when I purchased it, he blamed me saying I probably drove it too hard and broke something or that I just don't understand the DSG transmission in these cars. Since this is the 5th car I have owned with a DSG and I knew how to diagnose this issue, I immediately assured this asshat that I was not the reason for the failure and that he had clearly sold me a car with a transmission that he knew was on the way out. So, he offers to bring it into his shop, phase 2 of his scam, and says they will repair it for free. He not only runs a stealership containing cars that should be in a junkyard, but also owns a repair shop. This shop apparently has one mechanic, who only works on Fridays or Thursdays or whenever he feels like. No one really knows. He claims he pulled my transmission out and replaced the whole thing. This was a lie. He also claims they changed the clutch packs. Lie number two. The only thing I can confirm they did was remove the transmission, put it back in, over torque ever bolt they touched, and attempted to have the transmission reprogrammed. This obviously didn't work. And all of that took them 3 months to do. Every time I asked for an update I would get some answer like, oh it's all buttoned up, we're just installing a new clock spring. (Another issue the car was sold with.) Or "It'll be done next Friday." (I heard that one 3 weeks in a row. So I finally just go and get the car back, seeing that no work is actually being done, and they are NOT going to fix it. I paid $8k for a car I have driven a grand total of 8 times and can no longer drive because the transmission is shot. Oh, the scammer's website also offers a $500 military discount that he doesn't actually include in the final price. Furthermore, no military member should be doing any work with this guy. Whether it's buying a car or repairing one. Commanders and SELs should tell new arrivals not to do business with this con artist. All the positive reviews you see on this page or elsewhere are either friends or family. I didn't see one single car on this asshat's lot that looked road worthy. Yet they all seem to be able to pass safety inspections. He's an idiot at best and a thief at worst.

    Sales person exceptionally personable was very helpful and patient. I highly recommend this place…read moreon Dillingham across from women's IHS or one block and the same side of Jollybees & Jiffy Lube

    Hawaii State Federal Credit Union - The sign outside...

    Hawaii State Federal Credit Union

    (7 reviews)

    I am writing to update my review; Denise, the branch manager at HSFCU Kapahulu Branch, graciously…read morerefunded all the fees from my Simple Checking account, which was my original request. I logged into my account prior to my planned visit to one of the branches to close my accounts and saw that this gesture was done. I am extremely grateful to Denise and I am actually very relieved as I really do love HSFCU and truthfully I did not want to leave HSFCU. Because this was done, I am extremely happy and will remain with HSFCU forever going forward, however, I will also doing my part in being cautious as a member and being vigilant with my account by confirming and verifying with the branch before performing transactions should I be unsure about the status of the account. I urge everyone to please join HSFCU if you are within the field of membership, they really do care about their members and do provide excellent customer service, have convenient branch locations throughout the State, and they are definitely are the Number One Credit Union in the State of Hawaii!

    Entering a drawing in Kapahulu, Honolulu, Hawaii…read more.. Currently, the Hawaii State Federal Credit Union has a promotion... Entering the drawing for a YETI cooler at any location - one entry per member per location. I realized that I had never been to this branch inside of Safeway... and it's been here for about three years now? I made a deposit at the ATM and completed an entry blank. The friendly employee made sure that I was a member of the Credit Union... yes! This is a convenient location with free, shared parking! It's clean and bright, too!

    TCA Auto - Congrats to Weston Family on your 2015 Hyundai Sonata! Thank you for your business! Welcome to the TCA Ohana!

    TCA Auto

    (37 reviews)

    I'm ready this review to warn other customers of TCA's business policies and what happened to me as…read morea customer. I purchased a vehicle used as is based on the condition of the vehicle. I did test drive the vehicle but for 15 minutes. No lights are warning signs came on. They sold me the vehicle knowing there was an engine issue and that I was shipping the vehicle an extra cost of $700 to a neighboring island. Also, because it took time for the purchase of the vehicle and organizing the shipment I incurred rental vehicle costs. A representative from TCA Auto drove the vehicle from their dealership to Young Brothers in Honolulu The distance between the two would have made the engine act up and the radiator go dry. Upon arrival the temperature warning light was already on in the vehicle and I could smell smoke. We drove immediately to the gas station and check the water and gas and filled it. I was still concerned since the temperature light was on. My daughter drove the vehicle 16 minutes and 10 mi to our home. I was concerned about her driving the vehicle I had a neighbor come over and just check everything out including tire pressure. The next day she drove the vehicle back from the house to my office which is about the same distance 10 miles and 16 minutes depending on traffic. By the time she got to our office the engine was acting up and shut off. We had another person come to check out the vehicle to find out what was going on so we could let the dealership know the problems we were having with the vehicle. We reached out to the dealership to inform them of the difficulties we were having with the vehicle. They never offered to return the vehicle and refund our money. We felt like we were in a bind because I couldn't purchase another vehicle I have multiple car loans two daughters with two loans that I have cosigned on. I made an agreement with TCA Auto so they could take the vehicle back and absolve the loan. They made me pay the return fee of the vehicle and refunded me $500 of the $3,000 I put down on the vehicle. I made this agreement so we could move forward I couldn't afford to continue paying for rental car costs and a loan at the same time. I felt like the dealership was going to drag it out and not pay me the money that was due to me based on the situation. After they've received the car and the loan was absolved I did reach out to BBB to let them know the situation. I'm warning others about this car company Do not purchase a car from them. Obviously, they have no care or concern what type of vehicle they're selling you no business ethics and customer service is horrible. All they cared about was their bottom line. I spent almost $1,000 a month in rental costs waiting for the vehicle to arrive and then once it did rental cost because it didn't work the entire time I had it in my possession. They only gave me two options They actually offered two options to take off $1,000 off the sale price if I kept it. Or I could return the car pay the return fee for shipping get $500 back and the loan absolved. Of course, that's the option I took due to facing the fact our family was facing hardship through not only paying the loan on a vehicle but also paying $1,000 a month in rental car fees. Returning it within the 30 days also saved me a lot of money in the return shipment with young brothers. It was apparent TCA Auto was not going to refund any of my money and only drag this out creating more of a hardship on my family. Do not use this company. If you're looking to purchase a used vehicle purchase it from a car dealership that has used and new cars on it. I did learn something from the experience and that those dealerships have to hold a higher standard of customer service and they would have immediately return the vehicle not charged me and paid the shipping fees.

    I take back my original Review due to Carol reaching out and correcting the situation, very…read moreappreciative of the professionalism they showed and thankful for David taking the time to show the vehicle and assisting me with the purchase. Big Mahalo!

    Honest Car Payment - autoloanproviders - Updated May 2026

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