Can't fathom how thankful and grateful my husband and I are to have come across Honest Car Payment and its team. Reaching out to Mark before making any moves into purchasing a vehicle will always be one of the best decisions I have ever made! As a first time automobile buyer, I had little to no clue about the process and steps I had to take. All it took from my end was that first email I sent to inquire about their services and Mark handled our situation with hard work, dedication and honesty. He responded to any and every questions we had and went out of his way to make sure he responded quickly, even after normal business hours. Before visiting any dealership to test drive the vehicles we were interested in buying, Mark had us go in to his office to have a meeting with Vicky who gave us plentiful and helpful advices. He made sure we were ready to face any salesperson and know how to dodge any of their tricky schemes. It took an entire week for us to closely examine what we were looking for and every time we ran into an issue, Mark called us up to reassure us that WE were the ones the car dealers needed and not vice versa. He made sure to keep in touch with us every step of the way. On the final day, we went in with the dealership thinking they could trick us into buying a vehicle we wanted with their financing option of a loan with a %19 interest rate. Mark was able to play their game and got us a loan with %6.5 instead. We walked in confidently and walked out of the dealership feeling victorious with all the tips and help we got from Mark and his team. Mahalo Mark and Vicky for prioritizing us and our needs. We will always vouch for Honest Car Payment and the great work/service. read more

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If you've ever been to a dealership, it can be confusing reading those contracts. Call mark before anything, he can help you understand the ins and outs of the car industry and how to avoid paying top dollar for your vehicle. Its all about Education and these guys are good at explaining how to make sure you don't get put in a bad car loan. Big Mahalo to Mark, Greg and Vicky for helping me buy my FORD Maverick with zero pain and at a great price. You all have options, but before you decide, call Mark at Honest car Payment read more

Greg , Thank you for being of great service to me and my family... You walked me through step by step in the process of auto refinancing.... Thank you!!! You answered every question professionally and clearly... And as for you Mark great energy ,genuine type of guy... loved your guys processs and service.... We valued your help ...In a much better place now .. Thank you read more

It went by so quickly! It was only a few short months ago when I was given the sage and helpful advice to get a secure credit card, make my payments on time, and keep the balance between 30 & 40% of my limit. WELL, as of today, I am rockin' a 300-point increase on my credit score AND a new, humane interest rate with a savings of $10,000!! Thank you Mark, Vicky, Mahina, and Melissa, for greatly reducing my payments and my blood pressure! Friend for life here!! read more

Vicky and Mark are AWESOME!! They genuinely care and want to help you. I highly recommend going to Honest Car Payment!!!

My mom and I met with Greg to talk about options for refinancing. He was knowledgeable, and made us feel comfortable. My mom walked away feeling satisfied and was able to make a decision best for her, thanks to Greg. We didn't feel pressure or pulled in any direction. We felt Greg, was really wanting to truly help my mom and he did. It was a pleasure speaking with Greg and Mark, we learned a lot. Thanks again, for your honesty and care. We will be keeping in touch! read more

I didn't realize how HONEST they are until the end of my almost mistake. found a good deal for a truck on The Big Island. everything was going great. The seller was insisting on a wire transfer instead of a check. Everything was almost done, until Greg was informed that the truck had a reconstructed title from another state. VERY HARD to insure a reconstructed vehicle, due to an accident and insurance company total loss. The truck was overpriced due to reconstruction. They were definitely looking out for my best interest, not theirs. As a Disabled Veteran, they really helped by not letting someone take advantage of me. 100% great company. My search continues but I am sticking with them. Much Mahalos to Honest Car Payment read more

Vicky did a great job. Very excellent service. Will go back to honest car payment again. You don't have all the hassles like all the dealers out there. I will come back and guarantee next time before I get a loan for a car. read more

Mark & Greg are so helpful. I wish we contacted them before we made this big mistake. Step by step so far they have helped us so much. We look forward to working with them further I highly recommend coming to them for any vehicle purchases. Customer service is A1 they explain you step by step on how to do things the right way. They reach out to you in timely manner they answer all your questions. They are always open to HELP so grateful for these folks. They value their customers and listen to them. Don't purchase a car just yet, call HONEST CAR PAYMENT TODAY! read more

Vickky and the Honest Car Payment team assisted us in consolidating debt, securing funding for our home purchase, and saving us $300 monthly compared to our previous payments. Their service is truly remarkable. -Duane & Lisa Pereira read more

Made an appt to meet with Mark. Showed up to the appt and he was 30 minutes late. No problem. However when I came down, he didn't even know what vehicle was being looked at today and then once I told him he said "oh someone's been signing paperwork to purchase vehicle for like an hour now". Horrible communication on his part. Waste of time. read more

I highly recommend honest car payment. This is my second loan with them. And they make it very easy to buy a car. They went above and beyond to make sure I was taken care of. read more

I tried to be patient. At times it takes days after over email to get a response. I've made the deal at a dealership and was waiting on me for the finance people that I'll choose. At the end I just did in house within the dealer and I got a good rate so all in all I'm happy read more

So with all that's going on nowadays and wife being unemployed up into just a few days ago, I figured why not use my credit to try and help her save some money by getting a lower interest rate on our loan, so after calling my bank directly and no luck with them refinancing my loan I started to hear a lot about honest car payment. I decided to give them a try, honestly would of saved more if I moved the loan sooner, but still a great savings for my wife! Just keep in mind that there is a fee for there service but to me it's a drop in the bucket if you saving $1000's! Plus they have great friendly and fast service and they do all the leg work! Thanks guys! read more

Quality humans giving you the service you deserve. They also have access to vehicles which is a big plus not just alone. Honest and good people here. read more

I couldn't be happier with my experience with HCP. Everything was simple and straightforward. Once I gave them my basic info, they did a "soft inquiry" into my credit and told me they could get me a loan at a 2.2% interest rate. I was then instructed to shop around and find the vehicle I wanted and when I had negotiated the price with the dealer, give them a call back. I did so and when I found the truck I wanted, I let my HCP rep know and he took care of the rest. I met up with him the next day, signed the paperwork and he dropped off the check to the dealer. I drove my car off the lot the next day. You know the service is good when the folks at the dealership are impressed with HCP and want their contact info so they can recommend them to future buyers. As I was talking to the finance person at the dealership during the paperwork signing, she told me that going forward, based on what she saw with my purchase, she was excited to have HCP as an option for their customers. That speaks volumes. read more

If u need get financing for a new auto, or need better terms on ur existing one, contact "Honest Car Payment" for da "hook-up"! "Honest" is no lie, these guys are up-front, explaining the details of ur loan & finding u da best possible rate & terms! Their customer service is off da chain, as they treat u like ohana! So, for fast & hassle-free financing, check em out...... they take all the effort & headache out da process! I will use them again & refer all my peeps to "Honest Car Payment"! Mahaloz Ke Akua for Mark, Greg & Vikki! read more

Refinancing my truck with Greg and Mark B. Was life changing. They brought my auto loan down from 22% all the way to 7%. They also gave me a few tips to boost my credit score even higher and getting ready to refinance my minivan I totally think that it was worth reaching out.. I understand that not everyone may qualify for a lowered interest rate but grateful that I was educated to teach others how to achieve a lower auto loan and I love sharing what I've learned! read more

I cannot express the appreciation and respect I have for these wonderful beings. Mark, Vikki and Greg took care of me from the time we talked on the phone and until I walked into the office. I picked a car that I wanted and Mark instantly got to work. Then the miracle happened, he got me a car loan from a credit union which I could never have gotten on my own with no car credit. My interest rate is super low, it is the same as my sister's and her credit score is beyond 750. I am so glad I saw their commercial on facebook. They even paid for my registration for me, it was expired and Vikki called me to tell me the registration will be taken cared of by them!! My monthly payments are super low and low down payment and paid the expensive registration fee for me. What else could I ask for. Thank you Honest car payment for making my car experience the best Ive ever encountered!! read more

Great and honest service from the whole staff. Saved me on my monthly payments and put a few thousands back in my pocket. A total answered prayer. read more

**UPDATE AS RESPONSE TO MY FIRST REVIEW** TLDR: Bad experience with high interest rates quoted, unclear and deceptive practices! DO NOT RECOMMEND. STAY AWAY! I'm not going to waste my time further on this - as a Yelp Elite reviewer, I stand by my previous comments and DO NOT RECOMMEND conducting business with Honest Car Payment. The facts speak for themselves - I got a 1.99% interest rate (by myself) whereas they offered me 3.4%+. HCP also touts a "flat rate charge" that isn't told until the very end because of mysterious calculations with no transparency for how this fixed fee is created. I have never spoken to nor conducted business directly with Mary. I only worked with Mark. Mary's third-party observations are inaccurate. HCP only said they did not want to conduct business with me anymore once I told them I'd gotten a better interest rate of 1.99% instead of their absurd 3%+ and had only asked for their help on shipping my car over. I had also noted to Mark that I was willing to wait for a lower interest rate and he urged me against this saying it was not necessary and that shipping the car for a lower rate was important as he'd "called in a favor." **THIS COMPANIES BAIT AND SWITCH PRACTICES STANDS FIRM** read more

Highly recommend Honest Car Payment !! I went to multiple car dealerships whom were giving me run arounds until I stumbled across Honest Car Payment who made the process in getting my future family car a complete breeze and easy process. Both Mark and Greg were completely transparent and beyond helpful!! Words cannot express how thankful I am to have had the opportunity to hear about Honest Car Payment!! read more

Honest car payment is great! Friendly staff and WILLING to help. The process was easy and quick and even with the minor hiccups on MY end they were patient and left the ball in my court. Not pushy people at all. They care for the customers best interest. 100% recommend read more

Friendly and helpful service. Answered all of my questions in great detail and guided me through the process with ease. Greg made the process go very smoothly. Savings. Glorrrray!!! read more

Honest car payment really helped me out with my car financing and saved me a ton of money!

I am that person that was taken advantage of by the dealership. The bank did me no favors, and together my payment was over inflated. I heard about Honest Car Payment on the radio and decided to try! Fortunately, we were able to lower my car payment over $130 per month! Thank you Vicky for everything that you helped me with and now I will spread the word to family and friends! This company truly stands by its name - "Honest"! read more

We're learning a lot on how to improve our credit. We totally appreciate the advice we got from Mark Benson.

Purchasing a used car from a private owner can sometimes be a cumbersome experience, especially if there is still a previous balance owed on the car.... With that being said, that is what i just did. I purchased a used car over Facebook marketplace, the car that I purchased still had a balance owed. Vickie and Mark facilitated the entire transaction. From getting me a lower interest rate for a new loan for the purchase of the car (I was already setup through Navy Fed but Mark was able to beat that interest rate), to paying off the previous balance owed on the car. The entire transaction was smooth, fast, and transparent. I felt very at ease and surprisingly a much quicker car buying experience than what you would find going through a conventional car dealership (which usually takes all day and going through all the pushy "add-ons" the dealership usually tries to sell you). Thank God I found these people. Truly a satisfied customer. Thank you! read more

Mark and his team did great job getting me a lower interest rate and lowered my payment. Lots of great info too. Would use them again.

This really is an honest underwriter. They gave me a low rate. I was surprised! I got a really good deal!

Great company! Awesome customer service! Vicky was very informative and answered all my questions. read more

What a Great Alternative for Consumers to Save and Save Big! Honest Car Payment Allows Consumers to Explore More Options when Buying, Refinancing, or even Leasing! I am Amazed at the Versatility of this Car Buying Service! read more

Honestly so happy I went through these guys, finding a loan on island and at dealerships can sometimes be stressful and sketchy because of overpricing and not knowing if your purchasing the car at a good price. My boyfriend has been trying to get a car and I really wanted to help him so I reached out to honest to see how they could help out since they had such good reviews, and they definitely exceeded my expectations. First off misty called us back and told us all the what to expect and all the information we needed when we chose the car we wanted and they also do their own check on the vehicle to make sure you're getting a good deal. Then handed over to Greg who helped us finish the purchasing process whom got us a loan with a really good bank at a really good rate for my boyfriend being a first time buyer so I was shocked. Only two about two days for the process to go through and for us to get the car. I honestly appreciate misty and Greg for such great customer service and communication. I will definitely be coming back when I buy a car again! read more

A friend had shared a posting about this place which sparked an interest. Always interested in hearing of ways to save money! Read the comments written by the customers themselves and began my research on this place. Sent an email and within 24hr, received a follow-up phone call and an email by the man himself, Mark Benson. Straight forward, direct question; "how can I help you?". Gave him a little background and also shared my future goal. Mark informed me of my options and gave me some really great pointers on improving my situation to reach my goal and for that service alone, I am beyond appreciative because he basically acted as a credit repair agent (without being charged for the service!) . Speaking with Mark, you can hear it in his voice that he is a kind person with a passion to help the people! He is wise and knowledgable in the finance/credit aspect, and willing to share with others so everyone can WIN. So, reach out to Honest car payment (Mark Benson) @ 534-1234 for your auto finance and/or quick credit building lesson lol. Much mahalo to Mark, will be following through with the plan and I will be speaking to you again, sooner than later! read more

Nothing but good things to say about these guys. Greg has been absolutely helpful and genuine in wanting to help me. I saved a bunch of money which is very important especially with all the madness going on I'm the world. I'd highly recommend their services to any and everyone you'll never know until you take a shot. read more

Big Mahalo to Kalani at Honest Car Payment. Great customer service stills, kept me in the loop and walked me thru every step of the process and now I'm saving money on my car. read more

Honest Car Payments high regard for their client, as well as all parties involved, throughout this process is indicative of the strength of the company. The stress of the sale of my vehicle was mitigated knowing that EVERYTHING was facilitated by Mark and Greg. There was a sense of security/confidence in knowing that an exorbitant amount of money involved in the sale would be seamlessly transferred into my account. My bank advised me that it will take several days for the check to clear to pay off my existing loan, however, HCP's financial prowess is undeniable as the check cleared immediately! Equally, I was grateful that I was alleviated from the hassle of dealing with the bank to transfer the Title or the DMV's paperwork/Notary. Greg, the finance specialist, patiently and concisely explained the process. Mark, the owner, took the initiative to ensure the sale of the car was fully satiated. Although I wasn't his client, he went out of his way to make sure that his client (the buyer of my car) followed through with all the payments and paperwork immediately. The name of this company, HONEST Car Payment, clearly defines Mark and Greg's professionalism. read more

I've been needing a newer, bigger car but my first car buying experience 12 years ago wasn't so pleasant so I thought there was no way I could afford a new car and was ready to settle for used. I kept hearing about Honest Car Payment on The Fish and decided to check them out online. After reading reviews I decided to fill out some info on there website and see how it'd go. Mark himself sent me an email and gave me a call within hours. Mark along with Vicky were so responsive to all my emails and calls, answering all my questions and addressing all my concerns. My husband and I checked out a handful of cars but couldn't get the price we wanted. After sharing that with Mark he took it upon himself to find us the perfect car at the right price. Everything worked out so smoothly, from meeting Mark and Vicky at there office and completing the paper work, Vicky had everything ready, organized, even highlighted in different colors where I had to complete vs where my husband had to. Honest Car Company was a pleasure to work with and without them I probably wouldn't have been able to get a new car. I'll definitely be back again when it's my husband's then to get a new truck. read more