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    Very Helpful employees. Intake is open late so folks can arrive after work to check in.

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    Methodist Transitional Care Center

    Methodist Transitional Care Center

    2.0(9 reviews)
    6.6 mi

    01/12/2026 As of…read moretoday, I've only received an update about my mom's physical therapy once. She has been in the facility since November.Between the hostile, aggressive nurses and the ghetto administration the whole experience has been extremely stressful for my mom and my family. My mom has not progressed under their care. She's only got worse since being in there and has fallen twice since being there without anyone notifying the family.The nurses are unreliable also not informed. My has received third-degree burns while in their care ! Amber, which is her caseworker is very rude, unprofessional and also incompetent. I've only spoken to her twice. She refuses to return any urgent voice messages that I leave. Every time I call, she seems to be off campus. As of today, I was yelled at by the director of the Facility Catina.On the two occasions, when I did speak to Amber my mom's social worker ,she had other people listening. She's very good at sending malicious sneaky emails cc'ing multiple people attempting to cover herself. I just got a call from a third-party marketing person claiming they are calling on behalf of Methodist Transitional Care.So now they're giving my mother's HIPAA information to other Healthcare Entities Without my mother's permission or the families. The woman on the line Informed me she was calling on behalf of Methodist transitional care.The woman stated she was told by Amber my mom was not able to go home . Not sure why Amber told her that. Since if that's the case, their Facility would take her.The fact that they're making up lies to cover their self is really sneaky and Vindictive. I requested a transfer for my mom to another facility weeks ago. Amber stated that it was declined at that time.I then contacted my mother's insurance to research. My mother's insurance company confirmed that was never done. Now that it's the new year Methodist transitional care is stating my mom will owes a deductible to even have her equipment, things my mom needs to have a safe Discharge. They are even fear mongering the family stating that they will pursue collections.I've also confirmed with my mother's insurance provider that she doesn't have a deductible for any care facilities for 2026. Which they are requiring before my mom receives her equipment. My mother has pending Medicaid.This place is ghetto and unprofessional. After speaking to a representative for the Aging And disabled research center , I was informed they receive a lot of complaints about the lack of care for the Elderly from Methodist Transitional Care. They are retaliating against my mom because I advocated about my mother's level of care. This facility gives the Methodist brand a horrible name. Unethical procedures, disrespectful, unprofessional staff please do not allow your loved ones to be treated with bias the facility lacks compassion, empathy. administration, nurses in all staff should be trained on actively listening. Leadership should be fired. The place looks nice, but the conditions and treatment is un deplorable!

    Wow just wow! My Fathers first week here right off the bat we both had bad vibes from some nurses…read morenot all. My dad was there for therapy care two weeks. We had to take him out 4 days later, and move him to another facility in Red oak. Very disrespectful and nasty attitudes. Dirty restroom careless nurses. I'll stay away from this place family deserves way better. 1 star. Stay away ....

    Tonya McDonald, MD

    Tonya McDonald, MD

    5.0(2 reviews)
    1.5 miSouth Dallas

    12/6/2020: I am speechless, but I will do my best to explain. My brother slipped/fell during an…read moreautistic & behavioral meltdown. In turn, he opened his scalp with the corner edge (wall) of the restroom entrance. The entire situation was very scary. I immediately called 911 since there was a lot of blood, then Dr. Tonya. 911 paramedics suggested transportation to a hospital, but with COVID-19, our family grew more afraid since we haven't left our home since March 2020. Dr. Tonya arrived within 15-20min. What could have taken hours to do in a hospital setting with the possible risk of contracting COVID-19, the FLU, or any other viral infection, Dr. Tonya did in 30 minutes. She analyzed, assessed, treated (with staples), explained everything I needed to know, & answered my concerns. She even stayed for an additional amount of time despite it being a Sunday. Thank you for helping my precious brother and calming our family. Here's her link! (https://www.radiancepeds.com/)

    Dr. Tonya McDonald is amazing and god-sent. My kiddo did not like doctors or hospital look-a-like…read morebuildings. His behavior made it difficult to be thoroughly checked head-to-toe and usually resulted in a cancellation. Dr. McDonald's patience, understanding, and kind heart changed that. After sharing toys and talking, kiddo allowed her to check his vitals, lung sounds, and ears! I could go on, but the point is Dr. McDonald is hands down impressive. I am overjoyed to have such an emphatic and knowledgeable doctor for my little one.

    Homeward Bound - addictionmedicine - Updated August 2026

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