1. Homeward Bound

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Dallas, TX

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11 years ago

Very Helpful employees. Intake is open late so folks can arrive after work to check in.

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“These are life and death matters.”

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Methodist Transitional Care Center

Methodist Transitional Care Center

2.0(9 reviews)
6.6 mi

01/12/2026 As of…read moretoday, I've only received an update about my mom's physical therapy once. She has been in the facility since November.Between the hostile, aggressive nurses and the ghetto administration the whole experience has been extremely stressful for my mom and my family. My mom has not progressed under their care. She's only got worse since being in there and has fallen twice since being there without anyone notifying the family.The nurses are unreliable also not informed. My has received third-degree burns while in their care ! Amber, which is her caseworker is very rude, unprofessional and also incompetent. I've only spoken to her twice. She refuses to return any urgent voice messages that I leave. Every time I call, she seems to be off campus. As of today, I was yelled at by the director of the Facility Catina.On the two occasions, when I did speak to Amber my mom's social worker ,she had other people listening. She's very good at sending malicious sneaky emails cc'ing multiple people attempting to cover herself. I just got a call from a third-party marketing person claiming they are calling on behalf of Methodist Transitional Care.So now they're giving my mother's HIPAA information to other Healthcare Entities Without my mother's permission or the families. The woman on the line Informed me she was calling on behalf of Methodist transitional care.The woman stated she was told by Amber my mom was not able to go home . Not sure why Amber told her that. Since if that's the case, their Facility would take her.The fact that they're making up lies to cover their self is really sneaky and Vindictive. I requested a transfer for my mom to another facility weeks ago. Amber stated that it was declined at that time.I then contacted my mother's insurance to research. My mother's insurance company confirmed that was never done. Now that it's the new year Methodist transitional care is stating my mom will owes a deductible to even have her equipment, things my mom needs to have a safe Discharge. They are even fear mongering the family stating that they will pursue collections.I've also confirmed with my mother's insurance provider that she doesn't have a deductible for any care facilities for 2026. Which they are requiring before my mom receives her equipment. My mother has pending Medicaid.This place is ghetto and unprofessional. After speaking to a representative for the Aging And disabled research center , I was informed they receive a lot of complaints about the lack of care for the Elderly from Methodist Transitional Care. They are retaliating against my mom because I advocated about my mother's level of care. This facility gives the Methodist brand a horrible name. Unethical procedures, disrespectful, unprofessional staff please do not allow your loved ones to be treated with bias the facility lacks compassion, empathy. administration, nurses in all staff should be trained on actively listening. Leadership should be fired. The place looks nice, but the conditions and treatment is un deplorable!

Wow just wow! My Fathers first week here right off the bat we both had bad vibes from some nurses…read morenot all. My dad was there for therapy care two weeks. We had to take him out 4 days later, and move him to another facility in Red oak. Very disrespectful and nasty attitudes. Dirty restroom careless nurses. I'll stay away from this place family deserves way better. 1 star. Stay away ....

Williamsburg Village Healthcare Campus - Celebrating our special resident at her birthday party!

Williamsburg Village Healthcare Campus

1.4(7 reviews)
5.0 mi

I am posting this message strictly based off of the care provided and interactions I have…read morepersonally experienced. When placing my love one in this facility I thought about the care provided, closeness to the hospital and time it would take for me to get to him/her. The Social Workers' communication skills are impeccable. The director of nurses, nurses, med aide and some CNA's are remarkable. Like with everything you have to effectively communicate with everyone to make certain the proper care is being administered appropriately. It's not the Omni hotel, Friday dinner's could be better but when the right people are on duty a great job is being done!

I do not even want to give this place a half star. Do not admit your loved ones here. this place…read morehas been consistently going downhill for months. my husband and I will be taking our aunt and uncle out of here. You can NEVER talk to the business office to make payment or follow up on anything. The two ladies I've only seen (one time) sitting on the same side together are rude as hell and do not know their job. I asked for the other business office manager Mrs Johnson who I'm used to dealbig with as she was always professional and helpful to be told rudely by the business office "she ain't here anymore." The door is closed all day everyday, you knock and they don't answer. They don't answer their phones or voicemail in that department so I guess they don't like getting paid because I have not been able to make one yet. The administrator is worse she is very rude and unapproachable when her door is open. the rooms are nasty in the south and the CNA's have nasty attitudes and so does the administrator in the south. He cursed at me and my husband over the phone then called to offer a fake apology. I asked to speak to his boss he said "I am the boss". I went to talk to the other admin I knocked on her door and she said "I'm in a meeting"thru the door very rudely so I left. Everyone that used to be there was nice , knowledgeable and professional and gone and they have been replaced with the most ghetto ,unprofessional staff. please bring the other staff back before that place is forced to be shut down. The only silver lining is nurse James, Toya ,Tammy the head nurse , the receptionist (when she's not looking at movies), admissions, and the therapy staff.

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Williamsburg Village Healthcare Campus
Williamsburg Village Healthcare Campus
Williamsburg Village Healthcare Campus

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Tonya McDonald, MD

Tonya McDonald, MD

5.0(2 reviews)
1.5 mi•South Dallas

12/6/2020: I am speechless, but I will do my best to explain. My brother slipped/fell during an…read moreautistic & behavioral meltdown. In turn, he opened his scalp with the corner edge (wall) of the restroom entrance. The entire situation was very scary. I immediately called 911 since there was a lot of blood, then Dr. Tonya. 911 paramedics suggested transportation to a hospital, but with COVID-19, our family grew more afraid since we haven't left our home since March 2020. Dr. Tonya arrived within 15-20min. What could have taken hours to do in a hospital setting with the possible risk of contracting COVID-19, the FLU, or any other viral infection, Dr. Tonya did in 30 minutes. She analyzed, assessed, treated (with staples), explained everything I needed to know, & answered my concerns. She even stayed for an additional amount of time despite it being a Sunday. Thank you for helping my precious brother and calming our family. Here's her link! (https://www.radiancepeds.com/)

Dr. Tonya McDonald is amazing and god-sent. My kiddo did not like doctors or hospital look-a-like…read morebuildings. His behavior made it difficult to be thoroughly checked head-to-toe and usually resulted in a cancellation. Dr. McDonald's patience, understanding, and kind heart changed that. After sharing toys and talking, kiddo allowed her to check his vitals, lung sounds, and ears! I could go on, but the point is Dr. McDonald is hands down impressive. I am overjoyed to have such an emphatic and knowledgeable doctor for my little one.

Homeward Bound - addictionmedicine - Updated October 2026

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