We've ordered food twice from there. Pizzas had a good flavor and lots of toppings, but slightly over cooked. 2 Grilled cheese sandwiches were hardly grilled and they could use more cheese. The french fries were so salty one of our kids and I couldn't even eat them. Did I mention, I love salt? Not those fries. The Ham Italians though... AMAZING!! Probably one of the best Italians I've ever had! Big, meaty, perfect. The second time I ordered from them, it was just a Ham Italian. Again, A-MAZING! I ordered it without red paper flakes (I have ulcers in my stomach and esophagus), no lettuce (I don't really care for it on italians), and extra mayo (the bread is big and dry!) This time, it wasn't the food that turned me off. It was the conversation that transpired when my fiance went in to grab it for me. First of all, literally out-right calling someone a "Sensitive Sally" (her words!) because they like or don't like something on a sandwich is rude and completely unacceptable. Your job isn't to judge people by the food they order... it's to cook or make it the way they want it. You're getting paid to do it. The fact this chick doesn't even know who I am and passed on judgemental comments to another patron she doesn't know... it's really uncalled for. For that reason, no matter how good those Ham Italians are... I will NEVER give my money to Hometown Pizza again. It's a shame when places get bad reps because of the people that run it.
Update: Since they feel the need to be so defensive on Facebook regarding constructive and honest feedback, they have blocked me on Facebook (for posting this exact review as a comment.) Pay particular attention to every negative or partially negative review. Hometown Pizza's responses say it all. It's always the customers fault and they don't do anything wrong. Absolutely no apologies or responsibility. Facebook, Restaurant Guru, Google Reviews. They're all the same way. read more