The last time we used this business was about 20 years ago and the front desk workers were smoking…read morecigarettes and not the least bit interested in helping us. Fast forward to this year. We called them because we were having trouble finding a solar cover. What a difference. We dealt with' 'Cat' who was VERY nice and customer service oriented. We will be using Sentry Pool for all our pool needs in the future!!

From the owner: Summer: Monday -Friday 9AM-6PM Saturday 9AM-4PM Winter: Monday - Friday9AM-5PM Saturday 9AM-3PM,…read moreCall for an appointment, 24 hour Emergency Service

Helpful, knowledgeable, always have what you need and you can always count on them to assist you…read more. Great to do business with.

Came here after getting screwed by pleasure pools & spas. Showed pics to owner, he explained what…read morewas wrong with our pool, and what to do. He also took a look at our paperwork from other company, and showed me the pool I could get as his store for same cost. Much better quality for same price! Obviously better service too! He took quite some time explaining everything, as we where switching companies and all chemicals. When we move and need a new pool, this is where to buy.

THIS MAN IS A THIEF. Paid him $750 to replace the heat exchanger inmy 5 year old Hayward heater,…read morehe removed it, promised he could braze it and it would be good as new (which is not true) he left with the heat exchanger and my check, cashed check immediately and never returned.

I had called several pool companies. I needed to get my pool open. I also needed a new pool liner…read moreto be replaced.All the other pool companies told they would not be able to get to me until a month down the road. So I found Noah Pool and Spa. They came out when they said they would. They replaced the pool liner & got my pool open within a couple days. I was so happy with the honesty and quickness that they were to get pool open for the season. They were fair with their quote. I would definitely recommend them to my family and friends. Very happy with the services.

We purchased our Spa from QCA Pools & Spas about 4 years ago and have been happy with them from the…read morestart. From the first time meeting Jim and working with him to custom order our Spa, to the install, to all follow up questions we've had since. We have yet to have a bad experience whatsoever. Early on when we received our Spa, we had an issue with one of our control panels. A service tech was sent out and the faulty item was replaced free of charge. There was also an issue with our access panel, as well as a couple of side panels, both of which were replaced at no charge. We did not expect nor ask anything, this was just the level of customer service they provided. Any time we've gone in to speak someone, the staff has all been extremely friendly and knowledgeable. They always take the time to go through any questions or concerns we may have, not to mention encourage bringing in water samples to better address problems we might be having. I would most definitely recommend QCA Pools and Spas!!

I purchased a new QCA Gemeni hot tub November 2024. Huff Pool and Spa has been horrible with…read morecustomer service. I had a Jet controller that came loose and they blamed us for over turning the jet. This jet was not sealed and glued to the tub like the rest of the jet controls. Then Huff Pool and Spa charged me a service charge or a Jet control that has not been properly installed. I called the company and they told me that since I purchased a new winter cover for the hot tub I voided warranty. What does a cover have to do with a Jet? Both Huff Pool and Spa and QCA will do anything to say you voided warranty. Run far away from this spa company. Buy a Jacuzzi Brand, totally worth the money.

Always do the best work. Heritage can design and install any project one could think of. Their…read moreuniqueness truly separates them from the rest of the pack! #1 landscaping company in greater QC area.

From the owner: Full service landscape design/build contractorread more

Tristates is the best in the area!! My family has been customers for generations. They are helpful,…read moreknowledgeable, and friendly. Everyone goes above and beyond to help in any way they can.

That installer switched some of my new stuff and traded it with old used products from previous…read morejobs.. Tri States Water never even came to see what the major issues were. Installed 6/21 Today 5/19/22...Just started putting filter and pump together and now I know why it leaked water at every point! The installer employed by Tri states switched my brand new strainer that I purchased in May 2021 and left me my old leaky one that was to be replaced.. How the heck could I be so DUMB AND TRUSTING!? I had already purchased the liner from Tri States in 2020 which cost me an additional $900 and accessories for the pool. It was left in Tri states storage until the installer brought liner & accessories to install 2021.. I don't even have a clue if all my items purchased were actually used. can't walk in the pool without feeling the metal under your feet..He promised me it would be like walking on the beach.. I have video of one crew member trying to break into cars on our property. Just watch your stuff.. Munson's in Galesburg and Macomb have been very helpful during this ordeal.. There is so much more that I could write a book on being screwed over by a reputable pool business! Check out my Google review for some photos. .I just can't believe this happened to us.. it's horrible! Guess we won't be swimming on Memorial Day, Again!! customers since 2004.. first time any real issues.

best pool place around!! knowledgeable and hands on. my pool has never looked better. so…read moreappreciative of the instructions on how to.. will be recommending this place to everyone I know

0 STARS, Please read. We were scammed by Clinton Pro Group/Backyard Oasis (CPG/BO), a certified…read moreLatham pool installer recommended by Latham. Our project was proposed as a 10 day installation but stretched to over 190 days before CPG/BO abandoned their project. CPG/BO repeatedly failed to adhere to their contract, industry standards, manufacture requirements and building codes, causing extensive damage and financial loss. Fill dirt was placed in an unapproved location, and our septic field was repeatedly driven over, costing us $3,000 to correct. Excavation was performed incorrectly, causing pool shell warpage that Latham later confirmed was due to installer error, not manufacturing defects. Required daylight drainage was falsely claimed to be impossible; a third party later proved adequate fall more than existed, costing us an additional $6,600 to correct. Improper backfilling of steps and seats, $2,700 to patch the skimmer hole cut in twice at the incorrect height, installation of the incorrect skimmer type, and incorrect/faulty plumbing all placed our manufacturer warranty at risk. Electrical, plumbing, and gas lines were left out of code compliance, including missing tracer wire. A safety check valve was removed, causing the pool heater to explode and damaging additional equipment. Purchased equipment was damaged, missing, improperly installed, or later found to be used rather than new. An auto cover costing $18.5K, we only received the incorrectly assembled storage box & damaged tracts. A $2,500 diving board was damaged and incomplete, completely unusable. CPG/BO stopped showing up as they got further in over their capabilities, attempted to rewrite the contract to remove their liability while demanding additional pre-completion payments when we had already paid in full, and ultimately completely abandoned the project. Independent inspection estimates revel over $98,000 in repairs and excavation corrections are needed. We have paid over $100,000 already in this project and must now start over due solely due to CPG/BO's negligence and deception. There is more disappointment but I have exceeded Yelp's character limits... In closing, you will be money ahead to avoid this company at all costs.

This a wonderful place to do business! Everyone is VERY helpful! Usually have everything we need…read more They have been in business for over 20 years and are very knowledgeable and helpful in solving any problems.

From the owner: Family-Owned and Operated…read more Products: Above Ground Pools, Pool Filter Systems, Filters, Filter Elements, Pool Cleaners, Vacuums, Salt Systems, Pool Heaters, Water Balancers and Clarifiers, Winter and Solar Pool Covers, Custom Hot Tub Covers, Winterization Kits, Hand Held Equipment, Shock, Liquid Chlorine. Services: Above Ground Pool Installation, Inground Pool Service, Pool Liner Installation, Hot Tub Repairs and Service, Water Testing. Brands: BioGuard, Hayward, Pentair, PoolStyle, Maytronics, Tara Liners, Parking Lot (Easy In and Out Access)

I don't know where to start. So, I will start with the actual sale. Austin was amazing. Friendly,…read moreknowing, on time, accurate. Today, was the actual installation of our attached garage floor and our outdoor patio. This also was amazing! They worked 8 hours of grinding, repairing, pouring and finishing the floors. Their work was meticulous. I was totally impressed with their work ethic. I'm so glad we contracted TSR. Give them a call. You will be glad you did!​​

quality was very good happy with the job would recommend to anyone one exception forgot bottom step…read moresee photo