i've never heard of such a ridiculous price to paint a pool slide. $5200 you could buy a new one.read more

My review of Lake Geneva Pool and Spas has spun to ground zero 3 years later on a 3 year old pool…read more This pool was not set true and level to begin with with and is noticeable when full of water. There is definitely a catastrophic failure that is likely caused by a very poor install and winterizing of the pool. It appears there is settlement around the pool due to improper installation and compaction of the surrounding soils. I went to open this pool this year and noticed it drained down. That is not a good sign. Of course they came to air test, seen it failed and left. As it was put it is not Lake Geneva Pools Problem anymore and left. First observation is skimmer box is busted up. Improper winterization and ice damage. That is a major repair if the epoxy coating does not work to seal up the box. That is all I can try. Second observation is the return lines to the pool. Cannot get air pressure on the system. There is either a poor winterization of the lines or major settlement snapped the lines. Time will tell once a leak detection service can get in and do their testing and maybe send a fiber optic camera thru it. Third is the water heater. Leaks out the bottom every year. Always needing some sort of attention. This should not be. Forth are the laminar jets. They just do not operate like they should with the lighting. Never have since the beginning. It is sad for the price they charge for these. One laminar jet and area surrounding it sunk a lot. Fifth is bubbler jets. One jet si surrounded with sand and sediment. This is troubling as we do not know where that is coming from. If those failed that shallow deck is poured with concrete under the fiberglass. Basically the pool becomes a total loss as there is no safe way to repair those. This is disappointing to say the least that a pool install has this many issues. My aunt's pool is 45 years old and still working fine. This repair will be costly to say the least. This is gut wrenching because I have to fill the pool and hope the two bubbler jets will heat it and not cause a drain down. Pool must hit the 80 degrees for leak detection services to work in it. A lot of sleepless nights now.

I purchased a used heater which I paid for that was installed and never worked! Tried numerous…read moretimes to contact the owner and was ignored! Never came to close my pool! Would never recommend Chad to anyone! No quality, reliability or integrity!

Love our pool guys!!! Great work and awesome people!read more

We have a 40 year old pool. Farwell has replaced at least two liners over the years.read more

We literally just got an incredible pool installed by these guys, and I could not possibly give a…read morestronger recommendation! Be warned, you are not going to get the cheapest pool in the world from these guys. They are old school and believe in selling a quality product at a very reasonable price. You're not paying Ferrari prices but you are definitely not getting an 86 Yugo either. Everything they provide is high-quality long-lasting and durable so you don't have to deal with breakdowns or other stupidity later in life. The equipment Farwell uses as "stock" or "base" is upper to top-end with other pool installers (then the other guys charge you a zinger for "premium tier products"!). Their price breakdowns are incredibly detailed and you know exactly what you're paying for. You can select a number of options basically a la carte to make your pool exactly what you want. They are incredibly flexible in the layout and other additions, and if you want something completely out of the box (like we did with our slide) they are very accommodating in including that in their installation process. The other part that was very refreshing was there were no hidden charges. You knew exactly what we were getting into before the first hole was dug. And the best part above all was they stuck to their guns on the prices with no whammies after the fact. From beginning to end they were done with the project in under three weeks. Now keep in mind our lot was very flat and didn't require much landscaping to make it work so things might be different if you have hilly land. The pics are before the landscaping has been done. We will post the finished product when the other company's work is done! In summary: if you want an awesome pool you can be proud of that will last you a long time with incredible service and attention to detail, and you understand that having such amazingness might cost you a little more than a bare bones POS that rots in 5 years go with Farwell pools!

The service was fast efficient and the people are concerned about your pool…read more Would highly recommend Chicago Pool and Spa

This guys is a RIP OFF. Would not give me a time schedule and then didn't show up to install the…read morepool. He was here for ONE day and looked completely lost. I owed him $5,300 to install the pool and now texted me and said its $8,500 upfront. FRANK is a CROOK, Lawsuit to follow. DO NOT USE HIM

Very bad customer service! It took three weeks to get them to look at my spa. I had to keep calling…read morethem before they eventually contacted me. When they finally called back, they sent a guy out with less than a 24hr notice so I wasn't able to be home. They were very expedient with sending the service call bill however. I hired another company that fixed the problem in less than 48 hrs from the time of calling him to completion of the job. His fee was half of what Pool Tec gave me as an estimate. I have three friends in town with hot tubs and I'm recommending they use this other company instead of FOOL Tech.

great experience from estimate to swimming to maintenance. We would highly…read more recommend Pool Tech for anything you need for your pool. Jason was our project manager and we can't thank him enough. call Jason for your projects