Zero communication. I called 5 times, 3 different days trying to get ahold of them about my…read moreaccount. Never for a return call. I even sent a message on Facebook but never heard back. The unit we rented was filthy when we arrived. It was pouring rain when we tried to move in and the unit was getting a layer of water inside. There's no lip to ensure water doesn't come inside the unit. Also, it is not secure. Over the course of 4 days, the gate was never closed when we arrived.

Responded within minutes and was willing to help us at the drop of a hat when we were in a bind.read more

Very clean and nice storage. Customer service is a 10! Very open for parking large vehicles…read more .

Great customer service, clean, well-lit atmosphere. Great idea having carts and hand trucks…read moreavailable for customer use. Suggestions would be to have a way to prop open the door for several trips in and out. Would also love to have outdoor storage available.

I needed help with what the previous movers didn't get right. I had talked to Baker Transfer and…read moreStorage, they had two guys come out and move and lower my bed. Set up guest bed, put the feet on my couch and move to a better location. They moved storage bins to garage, and took away the boxes I didn't need. It was worth the money!! Thanks.

I chose this company by the reviews. That is my reason for writing this. First, they are expensive…read more You pay hourly and they are SLOW...taking one tiny piece at a time instead of loading on a dolly or cart. Second, there is so much damage in my home. Several walls are gouged and scraped. They should have repaired that or took better care not to do it in the first place. They took breaks, which I paid for. I ended up paying $2000 for a move from storage to a home here in Billings. The guys that moved me were nice young men who did work hard. That is why I bumped up my rating to a 3 because they were good guys. But I do not fully recommend this company.

Absolutely terrible company, they've lost my $2000 diningroom table and are trying to settle…read morepayment with $300. This is an absolute outrage that a company can do that. We pcsd

I don't normally leave reviews; however, the staff at Suhr went above and beyond to help with an…read moreemotional move for my dad from his long-time home to an assisted care facility, on short notice. My dad, who can be more than a critic, sometimes grumpy, and often a perfectionist raved about the staff and the movers from Suhr. To the management staff and individual movers at Suhr- Thank You!

I've rented several units over the years at Lock & Guardian as my business requires me to do so…read more Sari at the front desk has been exceptional to deal with. Very friendly, but more than anything she runs a tight ship and security is the number one thing.

Outstanding service. We even left the keys to the unit in North Dakota when we drove to Billings…read moreto specifically get some belongings out of the unit. The customer service line was so helpful - she advocated for us to get someone out to get us into our unit even though it was kind of against their rules. It turns out the guy that came just lent us a lock until we were finished with the unit. The unit, and whole business, was clean, well lit, and easy to access. Thank you!!

They answered within minutes and were willing to help at the drop of a hat when we were in a bind!read more

I needed a heavy oak side board moved from the basement to the main floor. Their service from the…read moreinitial call to the actual move was efficient and professional. They called and came earlier than the original time arranged. I was surprised to see only one guy show up, but he knew his business and carefully moved the item up one step at a time. The price was very reasonable. Thank you Aaron!

We hired them to move three heavy safes for us and they were amazing. No dents scratches on any of…read morethe walls and mind you they had to take them upstairs and downstairs in our home. Very professional and reliable! The only ones I would call for a move!!

i have been renting a spot here for a little over a year and have had a fantastic experience. The…read morestaff is very friendly and helpful. The lot is well organized and maintained. The location is convenient and secure. Would highly recommend to anyone looking for a storage lot