The UPS Store

Do not get a po box here they will miss deliver packages all the time had multiple times that they…read moremiss delivered my packages to some one else they would not do anything bout it

Known Kim for years, since her SoCal days! Always responsible and pleasant to deal with. Certainly…read morewill be a customer again if I am ever in the neighborhood!

The Mail Drop

1.0

Terrible experience. The customer service is horrible. The owner talks like she knows everything…read more Wouldn't give me a refund so I call the police. End up with a refund of less then I spent. Just trash owner.

From the owner: 45 plus years and still going strong....Stop by and meet the new owner and new staff. I know you…read morewill be impressed with the new look. Bring in your UPS, FedEx or USPS packages and check out the exclusive line of Paper Anchor greeting cards found only at The Mail Drop. You will also find a wide selection of local honey, a variety of huckleberry products, and unique Made in Montana gifts and paper products by Corvidae. We are an Authorized Shipping Outlet for UPS and FedEx. We offer all USPS services and have the biggest stamp selection in town. Our Mailbox prices can't be beat. We offer physical mailboxes, virtual mailboxes, packages storage and mail management services. We are happy to serve you from anywhere in the world. The Mail Drop is 100% locally owned operated in Billings Montana.

The UPS Store

They shipped two antique light fixtures for me. Packaging was perfect, shipping was super fast, and…read moreprice was very reasonable. Handled remotely, they even texted me photos of the packing before shipping it out to me. Great experience.

From the owner: The UPS Store #5988 in Laurel offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To The Locomotive Inn.

US Post Office

3.8

(4 reviews)

I've always had good service at this location. The employees are efficient and friendly even when…read moreI'm having a bad day and don't feel like talking. Great sense of humor so kudos to them for that. The lines move pretty quickly even when there's only one person working. Maybe everyone who comes through the line already knows what they need to ask and what the answer will be so there isn't often a transaction that takes more than 5 minutes -- at least in my experience here. I'm convinced these employees must wake up in the middle of the night repeating the same things they have to say when you're shipping a package: " is there anything liquid, fragile or perishable?" And then the rest of what they say that I can't remember because I'm not waking up in the middle of the night, repeating it. The only thing I don't care for here is the parking lot during peak hours. It's an okay parking lot, but there is so much traffic in and out ( slow driving be damned) there's every chance someone is going to hit you or your car so act accordingly. It's better to park on the street than in the lot.

Had an important file I needed by Sunday. Was not delivered but a notice was left with todays date…read morefor pickup. Went in person to try to resolve this issue and was told I'd need to come in today. The woman I was talking to said there was a chance that it would arrive by close of business Friday, but that she personally would wait until today to come in. They're closed. Now I'm in a very bad position because of the lack of effort and blatant incompetence of a dishonest representative

FedEx Office Print & Ship Center

2.5

(13 reviews)

This place is ran by soulless humans whom don't care about what you are doing. I was trying to fax…read moreout important documents. I enter the store 15 mins before they close which should have been plenty of time. The fax machine is not running right and made me rescan the documents multiple times. I never finished what I was doing I was kicked out by staff and yelled at. When it's their fault for having a crappy program and hardware. Don't go here.

I had some forms that needed to be sent off ASAP. The staff helped me use self-service and when…read morethat didn't seem to produce results, helped me get my form printed and scanned. I will go back again!

PostNet

3.5

I used to be a regular customer until today. They tried to charge me 3% for using my debit card. To…read moreship my package would have been $30 if I would have shipped with Total Package. Went to the UPS store instead and shipping was only $20. I will no longer go to Total Package. Their shipping rates are too high. Along with the high shipping rates they charge another 3%.

Fast and friendly service. Easy and close parking. Store is neat, clean and always smells good :)read more

Signed Sealed & Delivered

Went to this store to ship off a package , and discovered a really great gift store . The staff was…read moregreat and got my package to its destination, I spent over an hour laughing at there great gifts. A MUST

From the owner: Looking for something unusual? We have it: gifts, cards and all your shipping needs right here in…read morebeautiful Billings, Montana

FedEx Office Print & Ship Center

3.0

(10 reviews)

Love this FedEx office and use them often for small and larger print jobs. Everyone has always…read morebeen friendly, helpful and professional.

I was passing through on my way to an important meeting when I realized that my usb drive with the…read moreinformation I needed for the meeting was corrupted and I had l left my backup drive back at my office in California, so panicked, I looked for any copy/business store open on Sunday to see if I could get my files sent from California to Billings the same day so I could have the information first thing Monday morning. I quickly realized that Billings was so small, that all of the UPS stores were closed on Sunday and the only store like this open was one FedEx Office and Copy Store in downtown Billings. I went there and pleaded with the one very nice employee there if I could have a file sent electronically to their store. Her name was Winter and even though she was unfamiliar with doing this type of transaction, she instantly started calling her boss to find out how to do what I was asking. Within 30 minutes, Winter had the solution, calling the FedEx Office in California and having them send the file to the store in Billings for me to pick up and transfer to a usb drive so I could use for my meeting on Monday. I can say without a doubt that Winter and the Billings, MT. FedEx Office and Copy Store saved my meeting and I was able to successfully present from the file they transferred from the California store. Thank you Winter for all of your help!!!

Air Controls

(7 reviews)

Excellent service by Adam at a very fair price! We now have non-leaking faucets. Will recommend…read moreto others.

The customer service is outstanding! I needed a new furnace and requested a quote. Ken, customer…read morerep, was quick to provide an estimate that was better than any other local business. Stephen the installation guy was informative and provided quality workmanship. He went the extra mile to ensure I understood "how to use my new thermostat." I highly recommend Air Controls for anyone seeking fast, professional - quality service and products.

Dog Gone Clean

(3 reviews)

When I talked to Ellen to inquire about cleaning my house I was nervous. I have never had anyone…read moreclean my house besides me and my husband. Life happens and things become too much to manage. Ellen put me at ease as soon as she showed up at my door. She toured my home and asked what I would like done. What was I so nervous about??!! She texts the day before she comes to remind me. She texts when she's on her way. She does a thorough job cleaning and asks questions if she would like to try a different product or rearrange something. I couldn't be happier! She has been coming for 6 months now!! Highly recommend her!! (BTW she loves my cats and dogs!!)

We love Ellen from Dog Gone Clean! We are on her schedule to come every other week and it's my…read morefavorite day. No matter how many kids, dogs, or houseguests we have rotating in and out of our home she rolls with it! She even found a way to get our pesky glass shower door spotless! She gets things clean I wouldn't even think about. I love that my house stays cleaner and cleaner with each visit. I would hire Ellen over and over again.

Adama Cleaning

(3 reviews)

I worked with Adama cleaning from afar to have them clean my grandmas house after she fell very ill…read moreand needed extra help. I had no idea just how much help my grandma needed with her house until Jen & Brody showed up to clean. They went above and beyond for my grandma and it helped our family so much. They were so kind, helpful and did such an amazing job! The house needed extra time and attention, and even required them to come back to complete the job after they completed another clients job. The gave us a very fair rate for their services, and their work was worth every penny! I am just so thankful they helped us out in such a difficult time, and they took a little stress off of our family. We will definitely be using them in the future to help my grandma out and other family members in the Billings area.

Great communication, great value, convenient, and made apartment look great. I really appreciate…read morethat they use non toxic cleaners.

Billings Nursery & Landscaping

(3 reviews)

New owners last year with a smooth transition and still with superior quality and plants , trees,…read moreperennials, bulk rock . Great customer service and best of all some deer friendly trees!!

Lots to choose from after April. Very Nice owner. Accommodating. They have all your rock, gravel,…read moreflagstone, patio needs. Also have very large trees.

Drain Master Plumbing Solutions

Somtimes a simple clog in your line turns out to be something way bigger than you originally…read morethought, that could happen.... he was able to get out to my house on the same day which if you know in Billings is a pretty lucky thing to happen. Anyway, water is now flowing as it should. I will highly recommend Drain master and won't waste my time calling anybody else again. Thank you

aaron and anthony at drain master plumbing are A+ SERVICE... they are totally professional and know…read moreexactly what is required for fixing and installing new plumbing materials from clearing drains to new faucet valves for sinks and washing machines... they are easy to talk to and completely understand the customers concerns and questions... they are always happy to answer all questions and concerns about plumbing...

Good Earth Works & Nursery

Fantastic knowledge and even more fantastic selection! Worth going the extra few miles to the…read moreoutskirts of town. They guarantee their trees, so if they don't sell it, it doesn't do well in Montana/Wyoming. Saves you a lot of time and money buying plants from the box stores, that sell everything that looks good and many that will die by next season. Lisa that helped me, moved trees around with a tractor in 99 degrees sweltering heat to make sure I had a matching pair for my front yard. James went to extensive measures to prepare my trees for long travel as well, free of charge and came in super early so they would beat the heat! Thank you and much appreciated!

Good variety of plants for our region. Very knowledgeable staff. Not selling garden vegetables any…read morelonger, but have a great selection of fruit bearing trees and bushes along with a rather large selection of ornamental plants and trees. They didn't carry something we were looking for, but didn't hesitate to recommend another local nursery. Will definitely keep coming back!

Billings Landscaping