Life-Changing Care**…read more
I've been a patient of Dr. John Ward at Madison Square Chiropractic for over 13 years, and I can confidently say he and Shawnee, who runs the front of house, are nothing short of extraordinary. I first came to Dr. Ward in 2010, just one month after moving to New York City. My back had dislocated, and I was unable to walk. I was terrified, alone, and unsure where to turn.
I called countless offices, but it wasn't until I spoke with Shawnee that I felt truly seen and cared for. She didn't know if I'd even become a patient, but her kindness, compassion, and advice over the phone gave me hope. That single call changed everything. I immediately knew this was the place for me, and when I met Dr. Ward, my instincts were confirmed.
Dr. Ward is nothing short of a miracle worker. Over the years, he has treated me with unmatched expertise, compassion, and care. His knowledge is vast, and his generosity and positivity are unwavering--he's always there to help, always willing to answer questions, no matter how tough the case. I later discovered I have a rare genetic disorder affecting my ligaments, which explains my constant injuries. My bones are like a jigsaw puzzle, but Dr. Ward has the skill and experience to piece them together in a way no one else has been able to. Without his knowledge and care, I likely would have ended up in a wheelchair. He's not just a chiropractor; he's a healer, someone who truly puts people back together, body and soul, even in the toughest situations.
And then there's Shawnee, who is an absolute gem.. She treats everyone who walks through the door with such incredible compassion and care, making each patient feel like they're her top priority. Her wisdom and knowledge are unparalleled, and she's always ready with the best guidance and support. Shawnee is truly a powerhouse of a woman--a pillar of strength, grace, and professionalism-- and a beautiful part of the heart and soul of this practice.
Together, Shawnee and Dr. Ward are a seamless team of kindness, support, and professionalism. They have been more than healthcare providers to me--they've been family. Moving to a new city can be isolating, but I gained two incredible people who've been there for me every step of the way.
If you're looking for care that goes beyond the clinical and into the truly life-changing, look no further than Madison Square Chiropractic.
Dr. Ward and Shawnee have saved my life more times than I can count, and I am forever grateful.
Five stars don't feel like enough.
They deserve the world.