This was my first experience with this chain. Prior to this visit, I had no idea this existed. This…read moreis not a prominent brand in the state of Maryland. But it was a happy discover on my end. I feel this is a mix of Five Below and Dollar Tree. They have some pretty spectacular items under one roof. Some items that you would find in major national big box chains, but at a much cheaper price. Much like the two I named prior, you have no idea what you are in for until you start exploring the shelves. I came in here because I needed to grab a few things to round out my holiday gifts. I went up and down just about every aisle, but I kind of stuck close to toys and craft sections in this store. Once I selected the items I thought would fulfill my needs I made my way to the register area. I think I was confused a bit when it came to this. It looks like a customer service desk, a deserted one. In fact, I don't remember seeing a single employee in here, ever. With that, this is basically a self service store and you have to scan yourself out. Which isn't always bad.

From the owner: pOpshelf Hagerstown offers an assortment of home goods, seasonal items, beauty products, arts &…read morecrafts, toys, food & more.

At first I only came here to buy cheese, butter and snacks. Then I ate at one of the stands. Now I…read morewant to eat here every time I visit. Bonus for coming on Thursday or Friday. It's not as busy- still busy, but not unmanageable. I love this place with every fiber of my being!

This was a nice place to visit. The wonderful smells when we walked in of the baked goods, the…read moresight of the fresh fruits and vegetables. Most importantly the helpfulness of all the employees to locate different items. I wish they had more or longer hours! The furniture was beautiful (not cheap in price or quality) We ate from the southern food section. We even bought some beef bones to making bone marrow for the baby

I'm updating this because I continue to be harassed. After I wrote this review. A man named "Josh…read moreG" contacted me and offered to make things right and said I was dealing with his brother before. I explained I would take him up on his offer, and I do really appreciate the gesture but unfortunately his brother had sent me more obnoxious comments at almost the same time. I left it there but got more messages from his brother today through marketplace. This is 2 weeks later. I included screen shots of all that and will report him to Market Place. I stand behind every word in my review and I think you can see from his own words who you would be dealing with if you do business here.

Went to Hagerstown for the day . We stumbled on this great place ! There we were greeted by Dan who…read morewas a great guy . He helped us find some great items . We will definitely be back next time we are in the area Thanks Dan 5 stars all the way !!!!! D and K

Stay away from all consignment stores. It's only for buyers and the owner. Sellers get screwed out…read moreof too much money. Facebook marketplace is the best place to easily sell items. Also if you have a high end item take it to an auction house. The fees are better.

Amazing finds always and good pricing. Staff is wonderful. A large variety of furniture and nick…read morebacks.

I spent over an hour hand picking items then came to the register only to realize they don't take…read moreApple Pay. Additionally they only keep items till the end of each business day. Jen was extremely sweet and personable while telling me this and stated I could speak to the manager since it was the end of the day and I really did not want to lose the items I chose. When the manager Shannon arrived she callously informed me that most of my items were clearance and she could not make an exception to hold them. I'm not sure the relevance in how many clearance items I had, but I am sure that there was a major lack in customer service. I will return however I recommend a secret shopper to speak with Ms Shannon with the d3ad eyes to see the lack of warmth for themselves.

I needed some RC parts and was in the neighborhood somI thought I would try them out…read more Unfortunately no RC stuff in the store. As a craft store, it was a larger, cleaner, more people walking around, Michaels. Nothing jumped out at me, they were just another craft store... with no RC stuff. Social issues and positions will probably keep me going to Michaels, but if you have no feelings about that stuff, and they are nearby, give them a try.

Bought a recliner in December, 2023 from VCF at 1581 Wesel Blvd Hagerstown, Md 21740…read more Chair broke. Remote not functioning. Reported in May, 2025. Bought the 5 year Warranty in addition to the standard 1 year warranty. Warranty company refuses to honor warranty. Store refuses to assist with getting my recliner functional. Absolutely NO HELP OR ASSISTANCE. ZERO. NONE. NADA. Ron Martin 7A Tonoloway Street Great Cacapon, Wv. 25422 240 397 1154 ron.martinwv@gmail.com

If pushy had a name, it would be Brendie. I have never had a sales person treat me the way I was…read moretreated today. No matter what I said regarding the fact that we were just looking was taken into consideration. She said she was going to see what we were qualified for financially, and actually opened a synchrony account and has a card coming in the mail. Then she had the audacity to be angry that we were going to leave and said I wish you would've told me you weren't going to buy before I ran your credit. I told her, that was on her. I never asked her to do that. She kept insisting she wanted to see what we qualified for, not open a damn account. Dishonest and pushy. We went to another store in town and bought the furniture we were looking for. Will not be back to value city.

HORRIBLE. DO NOT RECOMMEND Maybe this is a reason why they are closing!! Wish it could be 0 stars…read more Awful customer service and awful warranty company!!! Don't purchase the warranty. My kid spilled and entire bottle of nail polish remover on a table, the entire bottle. The nail polish remover is covered under the plan, but because she wiped it up with a dry paper towel (to stop more damage) it voided the warranty. They consider wiping with a paper towel IMPROPER cleaning. Instead the company would rather have the nail polish remover continue spread, drip down the side of the table and onto the chairs and floor, causing more damage. Went back to the store (which did not have any customers in it) to ask for help and the two employees did not even look up from their computer to acknowledge me. Completely IGNORED me. After I explained the situation, they never answered until I said "Say something" The only thing the one guy (who sold me the furniture) said (without even looking up) was that I should never have wiped the nail polish remover up with a paper towel. I guess I should have let the nail polish remover drip onto my wood floor and chairs! At least have the decency to look at someone and acknowledge they are talking to you. What the store doesn't tell you when you purchase the warranty, is do not do anything. Let the damage sit there until you can call the company and reach someone on the phone. Even if that means letting nail polish remover drip onto your wood floor from a table. Never new a paper towel would destroy the warranty!

Husband and I bought a new dining room set from here and Warren made the experience very easy. We…read moredidn't feel any pressure and he let us look around at our own pace. The price we paid seemed reasonable and we're very excited for it to come in! Would definitely recommend.

I am not a huge furniture-shopping fan. It is low on my priority list. My incredibly smart partner…read moresaid, "There is a Bavarian Restaurant I want to try in Hagerstown." She had me at Bavarian. Oh, I also want to go to Bob's. She added after enticing me with the restaurant. 1. This is a smaller Bob's overall. We've been to the one in Rockville to get our current bed. 2. The store was clean 3. The furniture we were looking for was easy to find. Our sales team Ron and Q were simply amazing. Fast, considerate and they made the experience fun! I recommend asking for Ron (Q is the manager) and asking for Q when it comes time to finish everything. We ended up replacing our Kitchen Chairs. I also got to try out several massage chairs.

I ordered an entire home full of furniture, since I elected to keep my previous residence. Sales…read moreassociates Dylan and Eric were terrific. In fact, Eric spent a couple of hours with me helping me decide on various choices. The prices and available selections were sensational. Eric was engaged and thoroughly knew the different inventory. if my upcoming installation is as good as my in store experience, I'll be on cloud nine! Thanks Bobs Furniture, Eric and Dylan!

Loved going into this store. They had a variety of different items that other stores didn't carry…read more But they moved on and im sad.

This attempt to delete my account started on 10 Dec 2024 after…read morereceiving notice from them that they were charging me an annual renewal fee of $21.15. I hadn't used this account in over a year, so I tried to delete it. Here's what it took: * Login to your account and goto https://www.bedbathandbeyond.com/privacyrequest * Click on "Please submit this form" * Click on "Start Deletion Request" * Fill in your first and last name, and email address. Skip the optional comment field. * Click on "Review Request" * Check the box that says you are a human * Click on "Submit Request" * Your request has been submitted. Wait for an email with a link in it to verify your email address. Click on the link. * This takes you to a web page where you can "Finalize Your request". On this page you will be asked to receive a text or call at the phone # they have on file for you. Select the appropriate method, and click on "Send". * Wait to receive their "privacy request verification code", and enter it into the appropriate field * Click "Verify" * The expected response is "Success!". Now choose one of two questions "What is the subtotal of your recent order?" OR "What is the order date of your most recent order?" You might have to dig a bit to find either answer. You can find this from their website under "https://www.bedbathandbeyond.com/myaccount/orders", although as in my case, you might wonder if you can count a cancelled order as the last one? I guessed yes. Fill in the correct answer. * Check the box saying that you aren't lying to them. * Click on "Submit" * The next page says that "Your personal data access request has been submitted successfully. You should hear back within 45 days." * On 21 Dec 2024, they emailed me to say "We are unable to delete your information at this time. We are required to keep all order related information for one year for tax, fraud, and business processing purposes. Unfortunately, we cannot facilitate any system-wide deletion requests if there is an order on your account within this timeframe." My most recent transaction that was not a renewal was 4 Jan 2023. Perhaps they are counting renewals as a transaction in which case, because they occur annually, according to their "wait one year" requirement, I will never be able to delete my account.