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    Repurposed and Refined

    4.0 (1 review)
    Closed 10:00 am - 4:00 pm

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    1 year ago

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    Regency Furniture

    Regency Furniture

    2.6(19 reviews)
    3.4 mi

    HORRIBLE. DO NOT RECOMMEND Maybe this is a reason why they are closing!! Wish it could be 0 stars…read more Awful customer service and awful warranty company!!! Don't purchase the warranty. My kid spilled and entire bottle of nail polish remover on a table, the entire bottle. The nail polish remover is covered under the plan, but because she wiped it up with a dry paper towel (to stop more damage) it voided the warranty. They consider wiping with a paper towel IMPROPER cleaning. Instead the company would rather have the nail polish remover continue spread, drip down the side of the table and onto the chairs and floor, causing more damage. Went back to the store (which did not have any customers in it) to ask for help and the two employees did not even look up from their computer to acknowledge me. Completely IGNORED me. After I explained the situation, they never answered until I said "Say something" The only thing the one guy (who sold me the furniture) said (without even looking up) was that I should never have wiped the nail polish remover up with a paper towel. I guess I should have let the nail polish remover drip onto my wood floor and chairs! At least have the decency to look at someone and acknowledge they are talking to you. What the store doesn't tell you when you purchase the warranty, is do not do anything. Let the damage sit there until you can call the company and reach someone on the phone. Even if that means letting nail polish remover drip onto your wood floor from a table. Never new a paper towel would destroy the warranty!

    Husband and I bought a new dining room set from here and Warren made the experience very easy. We…read moredidn't feel any pressure and he let us look around at our own pace. The price we paid seemed reasonable and we're very excited for it to come in! Would definitely recommend.

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    Regency Furniture
    Regency Furniture
    Regency Furniture

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    La Rouge Home & Design

    La Rouge Home & Design

    2.8(6 reviews)
    2.1 mi

    Ordered furniture in august, was told they had a great delivery team who only charged $50 an hour…read more(i was charged $140 for 50 minutes! They forgot to send one of the pieces i ordered so i had to pick that piece up on my own and was promised a $100 credit for my troubles which i never received. The biggest complaint is that my table was delivered damaged and she told me to keep it for use while she ordered me a replacement, a month later, i asked where my table was, she thanked me for REMINDING her?! Then the day she was to bring it, it is defective as well and she has to order me a new one and they have a no refund policy but I'm welcome to exchange it! And then she shouldn't return my texts or calls becsuse her phone 'was out of service' You can't charge people for good you haven't delivered on so i have called the credit card company and disputed this portion of the charge and made the defective table available for pick up at her convenience. I will never shop here again and have made my friends aware as well. Word of mouth travels and you could have made this okay by simply doing the right thing by your customer!

    Don't even waste your time or energy!!!!! They may advertise that they have 30-40% off Ashley…read moreFurniture because they have no overhead or some BS like that but what your are really getting is an "all sales are final!!!" disclaimer and a whole lot of drama and long waits to receive your merchandise. I have ordered my furniture over 9 weeks ago even though I was given a load date of three weeks ago to still be waiting for my items almost three months later. There is still no sign of delivery and my calls are unanswered . I have been making payments on furniture that still not have even arrived.... Then the owner and her husband (the delivery guy) insist of taking pictures of my house when it's all done so they can use them as advertising for their interior design services even though my husband picked out all the furniture and never used the interior design services they claim to have. Maybe they should refocus those services on actually delivering the items on time and without false advertisements. YOU WILL WAIT A LONG TIME TO GET YOUR FURNITURE! I have ordered several comparable pieces from wayfair and joss and main and they arrived days later with no shenanigans and just as good of price. Run! don't walk away from La Rouge.......

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    La Rouge Home & Design - Cute store with great prices.

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    Cute store with great prices.

    Antique Crossroads - RC Antiques luxury booth in holiday mode

    Antique Crossroads

    4.4(13 reviews)
    6.6 mi
    $$

    Great store has something for everyone, young and old! You'll find various price points to suit…read moreyour wallet. Knowledgeable and friendly staff makes this a great destination and with a few new restaurants in the area and several other antique stores to peruse Hagerstown is not what it used to be. It should be on your Bingo card.

    Bought a Herb Alpert vinyl and when I got home to listen to it the record inside did not match what…read moreI had purchased. Not saying they tried to scam me but seriously? A record store that doesn't check to make sure the vinyls match the cover? Annoying. Was told this record store had the best selection people had seen. Could not find any artists I wanted nor could the person I was with (unless you like Charli Xcx or Taylor Swift). Honestly that's fine. My taste can be niche but it gets to a point when I find a vinyl I actually like and I get home and find something else inside of it. While I am at it I also want to say the music they play in there is crazy. Roxy Saint? The fetal alcohol syndrome lady? Love her to death but god who is making the playlist for this place? I genuinely can't believe I was so excited to get this vinyl that I've been looking for for so long and I opened it up and it was something else. May be an accident but still. You are a business. Pay more attention.

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    Antique Crossroads - Rare antiques to everyday things, its all here, theres something for everyone here

    Rare antiques to everyday things, its all here, theres something for everyone here

    Antique Crossroads - Vintage

    Vintage

    Antique Crossroads - Home decor

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    Home decor

    Repurposed and Refined - furniture - Updated May 2026

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