Not willing to warranty their installed products when they malfunction. John wants to overcharge…read moreyou for one item to compensate his time to repair a warranty item. Don't waste your time here.

Select Living Systems was an existing system in our house that we just purchased. They made the…read moretransfer to us seamless. We feel so confident knowing that our house is being monitored and protected.

I will never use these guys again. I have used them in 2 residences for over 13 years. I PAID…read morefor all the equipment and cameras (not them)....was charged around $50/month.....in the last property i was only there around 2 years (moved) and they had me pay a cancellation fee as they had me sign a 3 year agreement (which i don't understand as they did NOT front me any equipment...I paid for it).....so why a minimum of 3 years....you'd think they would waive the cancellation fee given the 13 year relationship. Further, why 3 year contracts when they don't pay for the equipment...they charge the customer up front.

This review has been edited:…read more I am editing this review and changing my rating from 2 to 5. Why? Because of the customer service I received after posting this review. I got a call from Neil whose father started the business 30 years ago. He apologized and asked for details. I told him I appreciated the call and would amend my review. He said that was necessary as that is the point of reviews and they messed up. In our conversation, I mentioned that ADT was not scheduled for another week when I am back in town. He asked if he could come over and speak with me about my services. He apologized, discussed my service with me and I chose to renew my agreement with Atronic. They came out today (10/13) to get me hooked back up and I had some requests that they accommodated. I appreciate a local company that takes pride in their work and is not too proud to prove themselves again and ask for your business. ___________________________ This review is more about the service than the product. I moved to KC three years ago and the home I bought had Atronic. I contacted them and continued the service. I wanted to do business with them since they are local and not go with someone like ADT. I switched to Google Fiber 9 months ago and got rid of my land line phone. My security system would not work without the land line. I called and there were some expensive wireless hook up charges and in addition, the monthly fee went up $10 a month. I asked to have the set-up waived since I was a current customer. They would not do it. I decided to cancel service since I never use it. 9 months later I decide I want to re-activate my service. I call them to arrange it and they no longer charge the set-up fee, but the increased monthly fee. Fine. I am told I will get a call with someone to arrange it. Three weeks later I have not heard from anyone. I call back and am told that a form was emailed to me and they were waiting to get it back....from three weeks ago. I never received it. They sent another and it went into my Junk folder, but I was watching for it this time. In those three weeks, I had a call from ADT and went through a quote process with them. It was a better deal, much better actually, and I said no because I wanted to keep it local. Atronic is now waiting on me to fill out a new form (never mind I was already a customer and they have one on file) and they will get me on a service call list once I return it. ADT offered to have a Service Technician out the next day if I would sign up with them. Hello, ADT! Where have you been all my life? If you want to give your money to a company that wants it, I would suggest looking elsewhere. There are other local options.

I highly recommend this company. They have installed every single light in my house inside and…read moreoutside. Not only are they prompt but they do excellent work and they're extremely trustworthy. A few years ago, my mom had passed away just prior to them installing some new lights for me. I was able to leave them alone in the house while I tended to business for my mom. They are great people and I highly recommend them.

Dan Huston and his associates do an extremely good job and Dan is particularly adept with older…read morehomes. Responsive, professional and genuine are three words that always come to mind. More than once he's found workarounds to expensive repairs saving us time and money. Considering how important electricity is to the average person, there are very few I'd trust with the safety of my family and we trust Danielson.

Tony is a technology beast. I worked with him on home security, entertainment, and a few other…read moreitems. Start to finish he was professional and respectful. He knows his stuff and was able to provide guidance on the right type of products for our needs. The actual work was great. Neat, clean, and well executed. He and Henry installed a massive TV on a moving mount over a fire place which turned out to be very challenging because of the clearance. It was a very challenging task. He had a miniscule margin of error and hit the bullseye on the first shot. Our other systems were properly installed, questions answered, and friendly training. We also had purchased some equipment which turned out not to be in my best interest. They were happy to start over and find the right solution to make sure I was satisfied instead of trying to force the product onto me. I recommend Tony and the team at Kinkade. Fantastic company and people.

Tony has great knowledge of the Home Theatre industry and is great at helping make decisions to…read morematch get the most bang for your buck (or should I say bass for your buck). Tony helped me decide on a great Klipsch 8000 setup which has made family movie nights and late night listening sessions a blast!!! Tony is an all around nice guy too. We got to know him and even invited him over for family dinner!

Alert 360 does terrific work. Their staff has gone above and beyond to ensure that my home is…read moresecured. Prior to having Alert 360, I just used a Ring. Not knowing that a Ring would not be the best way to secure my home, I was educated by one of their sales consultants in a way that was informative. Sometimes when you have sales folk trying to sell you something it doesn't seem solid and genuine. My system is what I needed and is extremely affordable. Installers did a terrific job of being efficient and non-intrusive. Definitely recommend.

I had used them for my business and home security. I added a new company to do my video security…read moremonitoring and changed to them for the rest of my security package. I then cancelled my service with CSG. They cancelled my business account correctly, but after I jumped thru the hoops to cancel my home account I find that they have been still billing me for the last year. They even auto renewed my contract for another year even when their system showed they were not connected to my security system any longer. In reviewing my bank account I finally noticed that I have been paying $30.45 for the last year. I contacted them to handle the matter and they stated they never received my e-mail and that I needed to send it again and they would not credit me back any of the paid amounts. UPDATE 9/1/16 The company reached out to me and we were able to reach a resolution to this matter that we both were happy with. Jimmy was helpful and pleasant to work with. Jeff

Quick, efficient, knew what he was doing. Came at the exact…read moreappointment time. Fair price... I would use him again

We recently moved to the area and had been without internet for 2 weeks. We finally received…read moreservice and I called The WireMan (Henry) to see when he was available based upon the Yelp reviews. He had an opening in the afternoon, came in, set it up and we finally have TV! They were very polite and knowledgeable and finished everything up quickly.

Jim and his team are absolutely the best. I needed to run a line to my EV charger and they made it…read moreas easy as possible. Great people, reasonable prices and they take the time to make sure you understand the work and the billing. I've had a number of friends that have used them and they all have had the exact same experience! You're in good hands with this team.

I can't even express how much I appreciate this company. They always go above and beyond. They…read moresqueezed me in so we can continue with our project of a new walk in bedroom/closet conversion. I changed my mind on lighting and asked for recommendations, Jim gave me suggestions, advice on lighting and explanations which I completely appreciated! This is the second time we have used them (not to be my last!) because they are professional, polite, neat, efficient...I can go on and on. 2.5hrs and I had 5 new cans and a center light fixture! If you need ANY KIND of electrical work done call Jim and his guys at The Ceiling Fan Man! They do ALL kinds of electrical work. Big and small! This is customer service at its finest! Support local business. You won't be disappointed.

We used them through our home warranty. I was pleased with their service and communication. They…read morewere prompt, friendly, and got the job done. Can't ask for more than that.