Bruce, George, Nicole and Wayne made my first home buying experience super easy! I trust them with…read moreall the intricacies of the home buying process and will absolutely return when I buy a house again in the future! Thanks Bruce for helping me buy nonna and nonno's house and keeping it in the family!

Absolutely top notch service, from the day I made my first inquiry call through the closing of our…read moredream home. Mark answered every question I had (pretty much 24/7), and Bruce checked in often, even joining us at the closing! I highly recommend Drew.

We have been lifelong members of Millbury Federal Credit Union the parent company of Security First…read moreMortgage. We went SFM specifically because we wanted to stay with MCU for our mortgage. SFM proceeded to bring us through the REFI process leading us to believe that we were purchasing a MCU serviced loan. A month after the loan closed, we received notice that we had been sold to CMC Funding and our local bank would not be servicing our mortgage. I went to MCU and they told me that had they known they would have serviced and kept the mortgage. CMSFunding and it's parent company have over 70 complaints in the last 6 months and a better business rating of "F" and SFM and MCU don't care to do anything about it. DO NOT DO BUSINESS WITH THESE PEOPLE

My boyfriend and I were going through security first on recommendation from our realtor. We were…read moreput in touch with Ruta Convent and had nothing but problems. She provided us a list of documents needed and we returned everything within the week. There was no comunication for days and then we were told she needed even more documents. We were then informed that she could not use irs transcripts after reaching out to her because there was no communication from her for over a week. So we decided to go to a different lender and had a pre qual within 2 days. In the month that we were attempting to work with her we missed out on two houses that we were very interested in. I would not recommend her at all for your mortgage needs.

Millbury Credit Union on West Boylston Street offers a service everyone needs at some time or…read moreother: a Notary Public officer. It's free for customers. Please go see Ally (Alessandra Ignacio), the Assistant Branch Manager. She is the thorough and friendly help you need! K.L.

My mother in law suffered the loss of her brother. This credit union held her late brothers monies…read morethat were to be hers paid upon death. The bank has been nothing but horrendous to deal with and have made her jump through hoop after hoop after hoop. Even changing the rules and fees from one conversation to the next. To compare, my MIL was in a similar situation at another bank and they were the most pleasant they could possibly be under the grim circumstances. We will be reporting this bank to the BBB. I have belonged to credit unions for 20 years. I agree that they are the way to go over big banks--but NOT this one. The employees are either completely uneducated in their line of business or they are deceitful.

Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

Beware of this mortgage company owned by David Romanoff. He is a mortgage broker who loans to own…read more He will find a mortgage for you then forces you into foreclosure and ends up with your house. Look at the Worcester Registry of deeds and see all of the people he foreclosed on. He tries to hide and put properties into his wife's name or other aliases. Her name is Karen Lowe-Romanoff who is a real estate agent. Romanoff is also partners with Stanley Cherny from West Hartford, Connecticut. Cherny and Romanoff have another Mortgage company they co-own together called Time financial. Google it and you will see how they were involved in someone signing a signature from a deceased lady for a mortgage. Their license in New Hampshire was permanently revoked. Why they are still in business in Massachusetts is beyond me. Stay far away from this company or any of its associates.

From the owner: Personalized mortgage consulting. Residential, Commercial and private money.read more

Great service every time fast easy very friend. I come in multiple times for a quick deposit or…read morewithdrawal or even check always been very friendly and informative.

They probably have the worst customer service I have ever had. Stay away from the whole company…read more Find any other option for loans possible!!!!!

I recently changed from Bank of America after multiple fraud issues there. My experience with…read moreCentral One has been excellent. Their loan rates were the best around and the customer service has consistently exceptional every time I've come in. Terry Bradt is amazing and Will was also so helpful. I only wish i made the switch years ago!

Terrible experience trying to wire money to purchase a house. I have been a member since I was 15…read moreand I am now 56. As soon as my wire transfer which took 2 days and multiple phone calls and emails to complete was completed, I withdrew all my money from this bank and closed my accounts. I hope that Brandon the manager is enjoying his day at home with his dog. I will never have to speak to his unhelpful self again. If I could give less than one star I would. Absolute garbage service for a lifelong customer.

The white girl with big glasses is always rude. Worse customer service. She talks with an attitude…read more And the manager is no better. Do not bank here .

Mary Ann called me a racial slur over the phone. I couldn't believe it. She thought the call ended…read moreand after putting the phone down I heard her call me a dumb ******. I couldn't pay my loan this month but she didn't need to do that. ;( I honestly don't know if this is the right location. I guess there are always some bad eggs.