Bank of America branch closes and these guys raise their ATM fees to $4.00 per transaction. What a…read morejoke. Even though my bank reimburses me for fees, I will not be back.

We used Dean bank for a residential mortgage. First we spoke with the broker Tina who was very…read morepolite and answered all the questions she could. I asked some follow up questions via email, in which she requested with other information. She failed to tell us that she would be leaving that evening for a 4-day weekend and left no colleague to contact in her place. We should have known by this first poor experience that it would not be a good match and selected another bank. But we proceed. We had an accepted offer on a house. Dean Bank's security and transfer of information is incredibly antiquated and leaves you open to breach of information. If you value your privacy, you'd have to do everything in person on paper. Slow and antiquated is how I would describe each and every exchange. I had to be on their backs, almost daily, asking if certain things were done and if they needed any additional information. They made us miss our mortgage commitment and almost lost the entire deal because they didn't know they hadn't received the appraisal. The same appraisal I had asked about approximately 7 times prior to mortgage commitment. Day of closing was fine. Mortgage statements looks like they are fresh off the typewriter, with very little information other than you owe XXXX. Using their website and online banking feels like a throwback to 1998. There are many things that you cannot do, you must go in or call. You have to call the office to reset your password. You can also send them a message, but it takes them D A Y S to respond to anything. I look forward to the day we can refinance and leave Dean Bank in the dust, where it likes to be. Everyone I have spoken too has been very nice. BUT they are not equipped to handle business in today's world. If you have a rotary phone, still pay all your bills by mail, and like going into the bank for every single task then DEAN is definitely your bank.

Ron is the best and we are very lucky to have him as the mortgage officer. Always patient, kind,…read moreand responsive. Got us a very low rate. Highly recommend!

Ron has helped me buy several homes over the past 10 years…read more I couldn't imagine working with anyone else. Caring, knowledgeable and very responsive

Had the best experience getting my mortgage through Milford Federal. They have competitive rates…read moreand low closing costs. Sherice was truly a pleasure to work with.

From the owner: Founded in 1887, Milford Federal Bank offers a full line of services to the community, including…read moreall types of savings accounts and certificates, checking accounts, home mortgages and consumer loans. We specialize in owner-occupied home mortgages and remain committed to offering good, sound financial products to residents in Massachusetts, Rhode Island, and Northern Connecticut. Milford Federal's history of exceptional customer service makes us one of the area's most popular banks.

As a first time home buyer I literally knew nothing other than I had saved enough money and it's…read moretime to buy a house. Brian walked me through everything and I trusted him to get me the best mortgage possible which he did. He always replied to my questions quickly, was very patient with me and my crazy questions and went to bat for me with the mortgage companies. He was always professional and friendly on the phone. You can't go wrong with Brian on your side.

This is review is overdue, but much deserved. While in the process of buying our first home, my…read morewife and I had many questions and were nervous of the possible missteps you can take in the complicated process of researching and obtaining a mortgage. All of these concerns quickly disappeared when we started working with Brian. He was highly knowledgeable, friendly, and quick to respond to any of our questions. He made the process so smooth with an exceptionally fast turnaround and sitting down with him at the closing was like sitting down to chat with a friend. Don't miss out!

Contacted Franklin TN Branch 28 days to close. They advertised 21 day close. First thing they…read morementioned was no guarantee they could close by that date, lot of variables. Good rate and closing closts.