Wow, they are so friendly and professional. Husband made a…read moresame day appointment to get license renewed. He's over 75 so he needed to go in person. Jonathan chatted with him as he went through the process. I heard my husband reminiscing about old computers and punch cards. Maybe was because it was a Monday morning but we were in and out in 30 minutes.

Emptying home after deaths ran across multiple nationalities of money. Hopefully entered AAA and…read morewas immediately told they don't exchange any currencey not bought there (or from any office) within the last 6 months. So much for being helpful!!

Angela Tarr is a tremendous business partner who has been a wonderful help with my auto and home…read morepolicies. Her knowledge and follow up skills are top notch and greatly appreciated! So glad she was recommended to me!!

From the owner: Best Insurance in Framingham.read more

Glen is absolutely wonderful! We were closing on a home and had complications with our large…read morecompany insurance so our realtor recommended Glen. He went above and beyond to get us set up with almost no time to spare on the closing and got us the best rate we had been offered. And he continually checked in to make sure everything was set up for us right through closing. Just terrific to work with! 10/10 recommend

There is no finer insurance agency than Nickerson, and no better agent than Glen Jr. Hands down.read more

Why use a national insurance company when you can get the same rates and much better personalized…read moreservice at a local insurance agency like WT Flynn? These guys are friendly, trustworthy and professional. Give them a call.

From the owner: We are a full service insurance agency including auto, home, business, and contractors insurance…read more W. T. Flynn is family run and owned since 1955. As an independent Massachusetts insurance agency, we have the advantage to offer our clients the best insurance policy at the best price to meet their unique set of needs. At W.T. Flynn Insurance, our goal is to provide professional insurance sales and service to Massachusetts residents and businesses. Based in Framingham, our insurance agents want to make every interaction a positive experience for our customers. We proudly serve Natick, Ashland, Holliston, Hopkinton, Wayland, Sudbury, Framingham & surrounding areas.

No one wants to have to call or visit an insurance company. Generally it's hard to understand what…read morethey're talking about, and you're probably not there for a fun reason. I have been insured through A Affordable for about 5 years now. Recently I had a policy cancelled due to nonpayment. I'm not a slacker, I just have a crazy schedule and I missed it. Anyway after dealing with the first part and discovering I needed to sign up with a different insurance company (remember, A Affordable is an AGENCY), I received a call from an employee named Rich M. He actually reached out to me via email, too, so I had the number right in front of me. First thing off the bat was that his hours were great for working people. Not sure if all the agents do this but he was scheduled until 8. So great for me! I called him back on the direct line he had provided and he picked up right away. No phone tree or operators. I had a lot of questions still about why my original policy was canceled. He took the time to look into what had happened, even though I was calling him for a completely different task far down the line. He explained everything to me in a way I could understand before he moved on to signing me up for a new policy. He went ahead, put me on hold and got quotes from the companies A Affordable works with. He came back with the lowest quote, which had nearly doubled from my last policy. Obviously, I was pissed. But, this was not Rich's fault, or A Affordable's fault, or the insurance company's fault. I was the one who had messed up, and now because of the lapse in insurance, my rate was much higher. Rich explained all of that to me. He empathized with me, saying that the same thing had happened to him, and agreed that it sucked. He went through all the processes and explained what to bring to the DMV and what to do afterward. He emailed me electronic forms right then, so I could electronically sign them and send them back immediately. No waiting, no visits to the office. Tomorrow I will go to the DMV and it will be all set. So, even though what happened was shitty, Rich helped me out, didn't make me feel like he was judging me for missing a payment and not realizing for so long, and oddly made me feel better. It was all so convenient. Posting a review is the least I could do for a compassionate guy who made me feel a bit better on a bad day. Thanks Rich!

I had called about reinstating a policy had spoke with Kaitlyn who was quick to say i was eligible…read morefor a paid in full discount and super corgile when she was getting the sale foward. 3 Weeks letter i get a bill and commerece telling me my agent knows full well I was not qualified for a discount and get a bill in the mail. kaitlyn then gets super snippy saying you signed there is nothing we can do for you. But you also said rhere was a paid In full discount unethical and unproffessional and irresponsible. Cant wait for my year to be done so I do not half to Them again.

I have used Sudbury Insurance for 20 years. They always help me understand my policy and get me the…read morebest provider at lowest cost. Denisha specifically has always been really helpful. I highly recommend them.

I contacted my insurance agent to see about reducing my bill and Denisha Burris was so helpful in…read morehelping me she also gave me suggestions on how to further reduce my bill. I have been with sudbury insurance for over 20 years and never received such great customer service !Thank

Fitts employs extremely rude insurance agents. Seriously unbelievable. Don't bother calling with…read moreeven a simple question. They will make you feel like you are bothering them, like you shouldn't have called, and will treat you like you are an idiot. Horrible company. Stay away!

If you're looking to get a call back from Linda don't hold your breath. 2 weeks is unexceptableread more

I had the best experience today and am glad I came back as I used to be a customer in brookline…read moreyears ago! She went out of her way to make sure everything was in order for my new policies, I will be bringing all of my business here finally back to real customer service thank you Christine!

Worst Agency Ever !!!! Never call back when you need them…read more So So So disappointed, Don't get close to that agency..

HORRIBLE! We moved to a different state and were told that we had to switch to a different…read moreinsurance. Jacob and his team provided misleading information and we ended up with a collection bill from Commerce Insurance (whose product they sell). We tried to get the full picture and additional information about the outstanding bill from Jacob - noone returned our calls, when we called Jacob and his son Avi were always "out for lunch". Their passive/aggressive secretary sent us personal derogatory emails - ridiculous. Emailed Jacob 3 times asking to get to the bottom of this - NONE were answered. We basically ended up footing a bill for 1/3 of our yearly premium for 1.5 month of coverage... Do yourself a favor and find a different insurance company in greater Boston area.