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Home2 Suites by Hilton Lancaster

3.1 (24 reviews)
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Melissa S.

I can't say enough good things about our stay here! Instead of trying to find someone to watch our dog for a night when our families aren't nearby, we wanted to bring her with us while visiting Field of Screams. This hotel was so welcoming and pet friendly and even gave us a bag of treats for her. She's a little nervous, so it was a great setup to be able to go from the elevator almost directly outside without taking her through a busy lobby. The room was modern and very clean with a wonderful kitchenette. Fast check in and out using the app. Great location close to a lot of things and easy parking! This is the face of a very satisfied customer - and her parents, too. Looking forward to staying here any time we visit Lancaster and will be looking at Home2 Suites in other locations when traveling.

I asked for them to turn it off or cover it up. Twice I asked them.

We've stayed here a few times. It's okay I think parking could be better set up and my disability accommodations should be met. Here's my disability issues; 1. The laundry vent is pointed down from second floor at the entrance in direction of all the parking? So cheap toxic fragrances are spraying all over you! 2. Those damn side lit bathroom mirrors! I'm severely phototoxic. Fragrances that they are literally spraying on me before I figured this out land on my skin and react under light. Chemically burning me and making me completely intolerant to all light: natural and artificial. I requested twice that they turn off mirror light or cover them up, leaving the shower light. Apparently they refuse to do so without disclosing that to me! I fell into the toilet in a dark bathroom! 3. The indoor pool isn't being heated at all? I have been in this pool over the years and it always was heated makes me question how clean it is. You can do better! All disabilities mean I can not function in that way. Respect all disabilities equally! Mine is pretty easy to deal with! Update: maintenance just told me they're in the process (like it's way delayed being attended to) or replaying the pool pump- Doesn't this mean it's dirty? Like not being circulated?

Area designated to walk your dogs

It was a really nice hotel. The rooms were very clean. Friendly & helpful staff. My only complaint was the small shower w/ a shower head that was not very flexible. You either had to turn the shower head toward the wall or shut it off completely to be able to bathe. There were quite a few places to walk your dogs, but one designated area was impossible to use since it was completely covered with a bunch of bushes. My husband didn't care for the spiders that were hanging from the ceiling in the entranceway but my husband is rather tall, I am not so it did not bother me at all.

Karl H.

Second part of vacation in a a different hotel. This hotel is very nice clean amd in a great area if you want to go shopping or have a nice dinner at night. Rooms are set up very nice with stainless steal refrigerator, microwave and dishwasher. Canr forget the flatscreen tv. We were excited to be on the first floor which was right down the hall from where they do the comp breakfast which is very good. But that did not happen. When we got to our room the bed was disheveled and in the bathroom it looks like some one used the toilet because the toilet paper took was to the floor. So I went back the the front desk and spoke to the women thar checked us in. She called over the women who do the rooms to see if our room was done before we got here. But the women who checked us in remembered that another couples husband was in there for a bit and his wife wanted to be on a different floor. She said she can send someone in there to fix the bed for us which was nice but odd. Fixing it is not the issue if someone else was laying on or in it. Bit the on one women who cleans the rooms said for her she would feel more comfortable if we were moved to a room thar she knew was done 100% which I appreciated. She was very adamant about us being in a clean room which made me happy. So we got moved to the 3rd floor. There are 2 elevators. One was our if commission and was dining for hours. This is the new morning that we are hear and the dinging has finally been shut off. But all in all it's been a great friendly service so far from the people I have talked to and interacted with.

Maid can't tell cushion in on backwards, meaning not observant when cleaning.
Gerg P.

Room was dirty upon entering it appeared the room was not fully detailed and cleaned when the last guest had departed we found hair in the bed here on the floors here on the kitchen countertops hair in the bathroom had big clump in the shower I was wonder if the supervisor is actually inspecting the rooms before signing off management did adjust the bill for the unsanitary conditions

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4 years ago

We booked for the pool to swim in - sign is up pool closed. Kids ran up and down the hall all night throwing balls and running around.

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Review Highlights - Home2 Suites by Hilton Lancaster

The room was modern and very clean with a wonderful kitchenette.

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Lancaster Marriott at Penn Square

Lancaster Marriott at Penn Square

(175 reviews)

$$

I stayed one night with my husband. We attended a NPRA gala. I did not experience much but what I…read morehave seen it was great. The room was good. Spacious and nice, bed was comfy, fluffy pillows. Had a coffee area in the room. I did see a Starbucks on the first floor. Overall I had a nice stay.

so let's begin with i came from out of town for a basketball tournament for my daughter. upon my…read morearrival, i called the hotel bc i was a little confused to exactly where it was located. when i called the hotel, the individual who answered the phone just blurted out the address when i asked exactly where they were located and really couldn't give me any landmarks . but, i found it, so whatever. when checking in, i was not expecting an additional hold on my card of $150. i understand incidental charges, but they're normally not that high. and again, i understand different hotels have different fees, but i really wish hotels would disclose this information up front when booking so at least i have an idea of what to look forward to. so we get past the check in. parking is located in a parking garage which is connected to the hotel, kind of. the parking garage is also available to everyone else. so one night coming in late from a tournament, it was a little hard to find decent parking. which kinda sucks when it's already paid for. i will say overall the hotel was very beautiful and you can tell it's been recently updated, im assuming. the room was very nice & clean. the only thing i did not like was the sliding bathroom door. i think it takes away from privacy, and i feel like everyone outside the fore can hear whats happening inside the bathroom. i also don't understand hotels with a fridge in the room, but no microwave. the last thing i want to do is go down 17 stories just to heat up some leftovers . and it's only one microwave available (from what recall). i did visit the bar, Plough. it was nice. i ordered a cocktail, a glass of wine, and the halloumi .. pretty decent . lastly, i'm a little confused as to why i didn't get my points, and my reservation seemed to disappear after my stay. a little sketch. but tim trying to with the "up to 10 days" for it to show in my account .

Eden Resort and Suites, BW Premier Collection - 1 Bedroom villa

Eden Resort and Suites, BW Premier Collection

(196 reviews)

$$

Very nice hotel/resort located in the heart of lancaster and within 10 minutes of dutch wonderland…read more We stayed here with numerous family members, each having different room accommodations. We stayed in one of the one bedroom suites in the main hotel. Room was large and featured a fireplace, kitchenette, and 1.5 bathrooms. My parents stayed in the villas which were also very nice. The resort has a nice littlw playground, which is great for little kids. The indoor pool is rather large and well maintained. They have a large buffet on the weekends, which I didnt try, but looked decent. Overall id definitely recommend if your headed to lancaster.

PART 1 My family…read morewas on vacation at the Eden Resort in Lancaster, PA to celebrate our daughter's 10th birthday. Our stay was cut short just one day after arriving. My 2 daughters enjoyed the pool multiple times from Thursday afternoon until Friday evening with no issues and no concerns. Friday evening 02/06/2026 around 5:35pm while my daughters were swimming with their father. ( I was in the hotel room which is accessed from the pool area) Their father and multiple other guests witnessed the assistant night manager take a photo in the pool area in the direction of my 11 year old daughter. The assistant night manager then left the pool area within seconds of doing so. My children's father called me immediately to come watch over the kids while he went to confront the assistant night manager or to speak to someone if he couldn't find him. I checked my kids, walked to their father and 2 other guests that were speaking about the incident. Stating they without a doubt saw the assistant night manager take a photo with my daughter in it. At this point the assistant night manager enters the pool area again. The girls father and I approached him and asked if he took a photo of our child. He denied taking a photo with my daughter in the picture. His reaction spoke volume he was shaking when approached and tried to walk away. He stated he was "doing his job" and then stepped into a closed area with his phone in his hand. There was a woman in the hot tub next to us who said "I saw everything don't let him delete anything without you seeing!" But that was already my plan! I stepped into the doorway of the area the manager stepped into. I said let's clear this up please show me the photo. After pushing his way out and finally bringing up the photos, I saw my daughter in the photo as he tried to delete them. I grabbed his phone as soon as I saw him trying to delete the photo of my daughter. She was bent over outside of the pool. He tensed up with two fists like he was going to hit me until my girls father got involved. The assistant night manager was shaking even more while my girls father deleted the photos checking his text/emails to make sure they weren't sent to someone.( at this point the asst manager allowed the kids father to have his phone) Everyone in the pool area is still watching. Things got heated verbally. He stated his photos were for work. For safety precautions since there was a tarp/door open in the area. ( there was 2 photos on the asst manager phone from this incident. ONE blurry of the overall area as if taken quickly and the SECOND photo with my daughter in it and the tarp in the background). I called the police. The police interviewed my girls father before interviewing the assistant night manager. They had found a photo with our daughter in his recently deleted section on his android that he told us his android did not have. They also checked his outgoing messages and entire phone to confirm that there was nothing containing our child still on his phone. In between the police being called and speaking with the general manager this man was MIA for at least 10-15 minutes. The GM's response and reaction was beyond disappointing. Along with all staff at the front desk as if we (along with other guests) were wrong for being concerned about this incident which made this more aggravating due to the type of situation. The GM kept a smile on his face and was dismissive, even when the police arrived. He stated that the assist manager did nothing wrong and will have no repercussions. The GM also stated that I was wrong to step into the staff area. (The police reminded him that any parent would have done the same!) I was not combative or threatening. I clearly stated I wanted, NEEDED to see the photo ( what parent wouldn't in this situation? If the asst manager did nothing wrong and had a clear conscience why did the situation go as it did? Why not handle it professionally, show the photo, apologize ect.) After the night manager was questioned by the police, the police determined that there was NO charges that are able to be filed. Staff confirmed that there are protocols and regulations in place for staff to take photos for safety or other reasons. Which would not allow a minor to be photographed. Given the circumstances and how the situation played out we were angry upset and wanted to make our daughters feel safe and comfortable. We left the Eden resort.

Fulton Steamboat Inn - Outside entrance.

Fulton Steamboat Inn

(114 reviews)

$$

We loved this place! We were in Lancaster on a mini vacation to see the show Noah at Sight and…read moreSounds Theater. That was absolutely amazing to see! Highly recommend going there too. When looking for hotels in the area the Fulton Steamboat Inn came up. We were very intrigued from the moment we saw it online. Wow, we were not disappointed. We arrived at night and as soon as we rounded the corner and pulled in all three of us said "wow". It was that beautiful! A steamboat designed hotel inside and out! There's a small lake with ducks, a playground, a fire pit area, and a nice seating area. They have a restaurant on sight, but we did not eat there. They also have a small gift shop. They did a great job at keeping things looking clean. The free coffee, tea, hot chocolate and cookies were a nice touch. They had the place beautifully decorated for Christmas. We plan to stay there the next we are in town. We have already recommended the place to several people!

I saw an ad on Facebook and wow what great place. This is a great place for adults as well as kids…read more We stayed on the 3rd floor, adults only. The room was spacious, fireplace, balcony and even a step to help you climb into bed. They have a pool and hot tub with adult swim from 10-12om. Bar and restaurant are on site. I will review them separately. The koi pond and walking oath are nice addition We sat out one if the nights unfortunately no bonfire but still a beautiful peaceful night. Free coffee tea and cookies in the lobby. Employees were engaging and helpful. This might be a place to come back every year. Lots of things to do in the area and many restaurantstop to choose from.

Lancaster Arts Hotel

Lancaster Arts Hotel

(155 reviews)

$$$

Our stay was very enjoyable but a few notes of discontent as well as what we enjoyed…read more Firstly, our check in was delayed due to housekeeping. Secondly, the provided breakfast was very disappointing. So much so that we went shopping for breakfast items to keep in our room as we had no interest in dining out each morning. Also, our suite did lack robes which made it much harder to remain comfortable while we relaxed after soaking in our hot tub and during our morning breakfasts in room. That being said, if you'd prefer prepared breakfasts, there is a great couple cafes just on the other side of the parking garage that open fairly early. Just don't expect this hotel to satisfy any real hunger in the morning. To summarize what was available: Overly lemon juice coated fruits Plain white bread products with a toaster Scrambled powdered eggs and bacon so thin it doesn't even taste like bacon Cereal/milk Oatmeal Overcooked hard boiled eggs (green ring around yolks) I think I saw yogurt on people's tables but it was gone when we arrived. Lastly, the tables in the breakfast room are very wobbly. We moved once and it was still an issue at the next so that was about the time we left. That being said, here are the things we loved: -Great ambiance in the lobby with a couple games and sketchbooks to pass time. -Friendly front desk staff -charming suite with spacious hot tub and powerful shower -comfortable couches, bed, and chairs -in suite table was sturdy and did not wobble -proximity to cafes and shops -free parking -restaurant on site; for dinner only. -nearby park/trail decent for jogging/walking

Talk about over priced and nothing like the photos. We got a queen bed and expected the room to…read morelook like the photos or something even close to the photos. We got none of that. We definitely got the Amish experience since the mattress was like sleeping on plywood. For $300, you would expect a more comfortable room. We could only see the side of the TV from the bed. And when I say side of the TV, I literally mean the thin side of it. The room was triangle shaped and I was in closets bigger than this room. Make sure you ask for more towels, they don't provide enough. The soap dispensers in the shower wouldn't dispense the soap. We had to bang on the soap and shampoo dispensers to get anything out of them. The room was freezing with no way to increase the temperatures. The robes was a nice touch, but not everybody is a size 2. Keep the curtains closed because there was nothing worth looking at. The real rose on the bed was a classy touch. Real glass bottled water was also nice. The water came in handy because the room was super dry at night. The parking was free and conveniently located. The lobby was nice, but don't let that fool you. The menu in the restaurant was decent. I do not recommend the shrimp bisque. You only get two shrimp in the bisque. The bartenders were nice and knowledgeable with the drinks we asked for. It was a romantic setting. Save your money and stay somewhere else. You can visit the hotel bar and restaurant without spending the money for 5 stars and only getting 2 stars.

Home2 Suites by Hilton Lancaster - hotels - Updated May 2026

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