I've had an excellent experience with WeCare for abetterU. From the moment I placed my first order,…read moretheir team was responsive, knowledgeable, and truly cared about getting the right products for my needs. Shipping was quick and reliable, and everything arrived well-packaged and exactly as described. I also appreciate their customer service--they're friendly and willing to answer questions or offer guidance.

Great company. We had our doctor request a hospital bed rental. They were very conscientious about…read moreletting me know what was needed for insurance and calling me back to update me on the progress. Also, the delivery and setup was fast and efficient.

Wow,what a cool service! I was going to spend my own money get buy my mom a walker with a seat, but…read moreour doctor was able to order this. Tony the staff there at Apria was able to get it billed to our insurances so I didn't have to pay anything! Then he took the time to put it together a show me how to use it and to be careful with the brakes,etc. He was amazing and so diligent! Such great service!

Apria is hands-down the most incompetent company I have ever dealt with across any industry. Their…read moreservice is a nightmare for anyone already struggling with health issues. They routinely screw up basic orders, and when equipment finally arrives, it's often old, worn out, or literally falling apart. The billing department is even worse; I constantly receive "mystery bills" that lack any itemized breakdown of what I am actually being charged for. Trying to get a straight answer from customer service is impossible, as you are passed from one agent to another with no resolution. Their lack of transparency and total disregard for patient safety is predatory. Save yourself the stress and find a different DME supplier that actually respects its customers.

We recently bought dual twin Golden Passport beds from Allstar. We are delighted with the beds and…read moreAllstar's service. Niclole and Max worked closely with us to assure timely delivery. Max and his team managed the installation carefully and cleanly. They demonstrated the beds' operation and mentioned solutions to common situations. Their prices were competitive. We have used Allstar several times. They are very knowledgeable and their service follow through is exceptional.

I purchased a shiny, red Pride Sport portable scooter from Allstar Medical Supply. Max and Nicole…read more(Owners) were unmatched experts who helped me choose what was best for my unique needs at a competitive price. The scooter was "ready to roll" with my desired special accessories attached. It was such a pleasure to purchase from a local dealer who understands the products that they sell and goes the extra mile to earn business,

Jackson Medical supplies is a local family owned business. They had what I wanted the price was a…read morebit more than it woukd be online. I want the money I spend to remain in the community

I have had an excellent experience dealing with this business and the owner Andre in particular. He…read moreresearced some hard to get items for me and ordered for me just what I needed. Andre is friendly, helpful, and his prices were very reasonable. I will definitely be using him again shortly.

I Feel Good Medical Outlet gave me excellent service on my new Drive Scooter I purchased over…read moreAmazon in April. George was very thorough & knowledgable about the Scooter. I had only used it 3 times & it totally stopped on me. He pointed out to me that I had received the incorrect charger from Amazon when it was shipped to me. This caused it not to be holding the proper amount of charge to my scooter. I really appreciate how thorough he was in letting me know what was causing our problems. I highly recommend George to keep my scooter in working condition! He was very nice & efficient in completing the worked needed! He also spent time with us making sure we knew how to treat our charger! Many thanks George for taking care of my scooter. I will be able to spend a lot more quality time on trips with my Grandchildren!

The owner is very knowledgeable when comparing her wide range of products, their effectiveness,…read moreefficiency, and pricing rates. She's flexible and always tries to help customers make the best financing decisions for their medical needs!

Do you guys know where this store moved to because I been needing scrubs this place was so amazing…read moreand the owner is very kind.

I was in need of a lot of medical supplies for my husband who was burned in a car fire. I wasn't…read morefinding what I needed at Walgreens/CVS stores. So I searched for my medical supply stores and here I found this little place! Had most of what we needed and if he didn't have it he ordered it for us. I am beyond grateful this store is here. Now I know where to shop local for scrubs as well when I start school when my kiddos are fully in school. Super helpful and nice and conveniently located next to a few of my favorite places!

I had a great experience with Antioch Medical Supply. Their team was professional, responsive, and…read moregenuinely cared about making sure everything was handled smoothly. They communicated clearly throughout the process and made what could have been a stressful situation much easier. The setup was quick and efficient, and they took the time to answer all of our questions. I really appreciate their reliability and customer service--highly recommend!

There is a lady name carol she's really nice she provided me another medical supply to go to…read morebecause they didn't have what I'm looking for

Their in store supply could be better. Also I kept calling to ask a simple question but no body…read moreanswered the phone. I left a VM message and got a call back way later (close to closing time of the store). I was looking for a "close ended orthopedic boot for my injury and they didn't carry it inside the store. They carried the "close toe" boot. Lastly, Their prices are high (mark up) since they didn't carry the close toe boot I had to order on Amazon. Amazon was okay but I had to wait 4 days for shipment. For this reason I wanted to buy an orthopedic boot immediately. The prices as i mentioned at this store in Walnut Creek are high. I got what I needed from Amazon and paid 2 times less than what I would have paid if the store would have had the close toe boot. I understand that the store could be a "small business" and I am all For supporting small businesses BUT at the same time not having to pay triple the amount for a product that I or anyone else can get for a cheaper price without compromising the quality of the product.

I was in search of a sharps container and went to two different chain pharmacies to look for one…read more Unfortunately neither had any. Thankfully Diablo Medical Supply had some and saved the day! I called in the morning to inquire if they had some in stock and I was told yes. I went in around noon and was out in under 5 minutes. I appreciated that Nathan was super helpful in answering my questions and he was wearing a mask. There was also hand sanitizer there for me to use. I will come back to purchase masks as there were plenty of N95 and KN95 masks for sale. I will say that their hours on Yelp don't reflect what I believe are their current hours. They close today at 5 PM and their Google hours show a different time. My suggestion for this businesses would be to update their hours. In the meantime I'd suggest calling before going.

This is the best place to purchase medical supplies. The owners, Bill & Valerie still know the…read moremeaning of customer service. They are lifelong Sonoma County residents and have years of medical equipment experience. Questions are answered fully and patiently and recommendations are always made for the benefit of the client/patient. Highly recommend Redwood Empire Medical Supplies for all your needs.

i broke my ankle and foot in Massachusetts last week. I live in Novato…read more i went to 2 websites and Redwood Empire was my sight unseen fave. So I called and 'met' Valerie...I don't really know but i think she owns the place. She has a right hand man who is really nice too. I rented a go go scooter (battery powered) from her and it's so much greater than crutches especially in the house. The main point is that she explained everything beautifully and was very generous with her time. And very kind. These people will really take care of you. They really care about you . But i hope you don't get injured and need them. Cheers Happy 4th of July 2025

The road here was quite convoluted. The exercise band I use for my morning exercises started to…read moretear last week. I had gotten it from Kaiser 2 or 3 years ago. I decided to get another yesterday before my optometry appointment but when I walked into where the store had been I was surprised to be told they no longer sold assistive devices, that the stores had been closed because of slow sales and were now departments. The nice young women working there had several suggestions for places outside Kaiser to get them. Last night I wondered whether Johnston's in South Berkeley might have them so this morning I called them. They do, but their hours are now 8:30 to 12:00, which doesn't work for me, as I'm up late and sleep late, but I was prepared to suck it up and do it. When I went on Yelp to let them know the new hours, Always Care came up. It's directly across from Picnic and I have driven past it countless times, but it really hadn't registered. I called them and they do have exercise bands, so I decided to stop by today as part of my errands. That's exactly what I did, finding parking right in front. I had stopped by Picnic earlier in my errands and had taken a photo of the storefront from across the street. The door was locked, w/ a sign directing patrons to ring the doorbell, which I did. The owner, Stan, let me in and when he looked down and saw my exercise band in my hand he knew who I was. He brought me a new one, one that was longer and stronger than what I had, which was much sturdier than the bands I had had previously from Kaiser's PT department, so I had assumed mine was about the strongest available. Not the case. So mine has been retired and tomorrow I will start using the new one. If I ever need another assistive device I will most certainly come here. All sales are final, which seems reasonable to me.

They called me back on a Saturday and we're able to deliver medical supplies the same day.read more