They are trustworty , we rent for over ten years we are treated well and professional customer…read moreservice, chad is a wonderful landlord.

I have no idea why this company gets 4 stars. First of all you can only visit a property after a…read morepretty extensive application process. After paying $100 to "apply" which means to really just visit, the property was not as advertised. Storage had people basically staying there....not part of a rental agreement. Basically flushed $100 down the toilet to a see a property, which did not match advertised photos. Agent was professional and friendly but obviously felt bad to show us what was available. Be very aware before spending your money to apply.

These guys specialize in high end long term rentals on Maui. Not a big corporation so you get…read moremanagers who care and look after your property while keeping great tenant relations.

From the owner: Long Term Rental Property Management in Maui, Hawaii. read more

Poor quality customer service Lack of transparency and…read moreintegrity Terrible communication Unprofessionalism Demonstrated incompetence Are not current on standards of sales or management Dishonest

Disrespectful and unprofessional on-site manager for Maui Gardens condo…read more My in-laws recently moved into a condo unit that my wife and I own. The condo complex is managed by Maui Land Broker with an on site manager who lives there, Wally Marcus. My mother-in-law is a retired teacher and my father-in-law is a war vet from Vietnam with two Purple Hearts, and a Bronze Medal of Valor. My mother-in-law is 77 and is allergic to insecticide so a week ago when they received a notice that their condo would be sprayed, we called Wally to let him know to skip our unit. It went well, and he was all good with it. Yesterday the insecticide crew arrived to do their job and as Wally walked past the condo he stared at their lanai where the sliding glass doors were wide open, and said loudly: "Don't bother spraying this unit. She's allergic to everything. You know... air, people, food. THAT kind of person" This was a totally unprovoked comment. Not only was it inappropriate, it was unprofessional and mean spirited. My mother-in-law heard it from inside the condo and promptly called us in tears. While this may seem petty, remember that these are our elders and she had done absolutely nothing to provoke such disrespectful comments. Imagine if they were your parents. The irony of it all. The very people my in-laws are paying over $670 a month in HOA dues to look after their interest is talking shit about them. Trust was totally broken after that disrespectful comment. We called Maui Land Broker and spoke with Joe Blackburn, Wally's manager. What we received from Joe was a placating conversation saying that Wally was probably having a bad day and that it was a joke. Yup, the Good ol' Old Boys Club. You scratch my back, I scratch yours. The women in the office, Sasha and Heather are both very kind, supportive and helpful. My wife spoke with Heather and my mother-in-law spoke with Sasha. They were both appalled by what Wally had said. This "joke" wasn't funny to anyone, least of all, my mother-in-law. Wally Marcus is a kupuna bully. Joe Blackburn also said that 95% of the condo owners were happy with Wally. 1. Where did he get the random 95% number and by using what KPIs? 2. If you happen to be the 5% who are unhappy with Wally, you're clearly shit out of luck. This is the level of "professionalism" you can expect from Maui Land Broker. As a business owner, I am well aware that your business and company is only as good as your employees, and your employees are a reflection of your business. Joe Blackburn has made the decision that my in-laws should contact them in the office directly if they need anything instead of contacting Wally, who is the on-site manager. Instead of hiring an effective and kind on-site manager, the strategy is to circumvent him altogether. This should give you an idea of Maui Land Broker's way of doing "business." Ignore the tsunami, just fix the leak in the tap. Wally Marcus is rude, disrespectful, and totally unfit for his job and Joe Blackburn makes excuses for his employee's bad behavior. Both ineffective. ---------------------- Apr 9 2020 -- A note from my realtor who sold us the condo. I am sorry to hear about this with Wally and Joe Blackburn....just remember that YOU are the HOA. The HOA hires them. They answer to you. Perhaps go to the next HOA board meeting and express your displeasure. You run them, they don't run you. Your dues pay for them and you as part of the HOA hire them. You are owners they are not. They are your employees.

Do not use this useless company, they took over in Kihei, nothing gets done, no follow up, they…read morecollect the HOA fee and nothing get done . They are a complet waist of time, there are others on Maui try them fist .

Do not use or trust this property management company. They currently manage my complex Keonekai…read moreVillages and charge erroneous fees and mis-represent their services. They pillage homeowners with their fees so that their organization can become rich off homeowners. AGAIN beware of this organization. Commercial Properties of Maui Managment has shady business practices! BAD BAD BAD people over there.

The housing market on Maui is really tough because unlike Oahu there's not a lot of apartments for…read morerent so when we found a couple of nice looking units we called the realtor and set an appointment to see them. Christina is super nice and met with us to talk about what's available and where the best places to live for us would be. We've decided on Kahului area because it's so central and everything is close by. She showed us two apartments and one is really nice and fits our style. I would recommend Christina if you're looking for a place to live on Maui because she's caring and knows the island well.

From the moment I met Jen I knew that heaven had sent me someone to help! Its hard to find a honest…read morehardworking person these days, and Jen far exceeds that. She is detailed orientated, prompt, fun, and you don't have to hold her hand the entire time, she sees it, and then gets right to it. She folds the towels in the cutest way, arranges things better then myself, and is a joy to b around. I almost fear leaving her a 5 star review because this one will be booked solid soon.

I needed a deep clean and contracted The Mermaid Touch. The were very professional, on time and did…read morea amazing job. I could not believe how clean the place turned out. Great communication and I highly recommend this company for all of your cleaning needs. 5 start service and a great price...

I operate a ventilation maintenance company here on Maui and at one time I did substantial business…read morewith Andrea and APM. I found out she's been telling people I ran a "bait and switch" scam on one of her clients. We were hired by APM to perform maintenance at a large condominium complex in south Maui. When we started, we discovered a massive lint build in their systems. I was told by one of their maintenance workers that it had never been cleaned professionally in the 19 years he had worked on the property! When I asked to increase my original bid accordingly, they refused and threatened me with legal action if I pulled my crew off the job. Prior to starting the job, the AOAO had decided to offset the initial expense of my work by pre-invoicing the owners. They couldn't go back without losing face. Andrea, we always did top-notch service for your clients. When you decided to cut my line, you not only hurt me and my business, but you also took a valued vendor option away from the owners. I hope you read this because if I hear anyone else mention bait and switch, I will sue you for defamation. Awe!

All of our interactions with APM have been met with kind and caring responses or suggestions. Their…read moreresponse time is usually pretty quick. We are grateful for all the staff at APM. Mahalo

Casey Lentz was an excellent property manager that strikes a great balance of protecting owner…read moreinterest, while supporting the client. He is very professional and responsive to any inquiry or need. During our tenure, we had multiple issues with either a major appliance breaking down, or other issues, and Casey acted with urgency and integrity to support the tenant, but also to protect owner interest long term for their unit. Overall Casey is a pleasure to work with and I highly recommend him to any owner looking for an excellent property manager.

Casey was extremely helpful in understanding the housing and rental market on island. He was very…read moredetailed in his feedback, eager to help and effective in his communication. High recommend reaching out to Casey.

Highly reliable cleaning service here on Maui. They have an eye for detail and I have never been…read morelet down when they are cleaning my vacation rental. Professional and great aloha spirit!

From the owner: We are a boutique Vacation Rental Management business located in the heart of Maui…read more We pride ourselves on serving our clients with the best customer service. We offer an exclusive experience for owners and guests. Our streamlined business communication process and service help us service each owner and guest with the highest quality of service.