Marshalls has been our heater and A/C for maybe twenty or more years. installing a heat pump and…read moremaintenance of heater and A/C. In that time they replaced one heat pump and installed a second pump. The service department is the weak link in this company. Phone calls to make an appointment with the service department can go unanswered for hours. Leaving your phone number with a message to call back is futile. This problem has persisted for years and does not get better. Pointing out that problem doesn't change anything. Even to the service manager. The only bright spot of this department has been the technician Jeff Allen who has been great. He is an asset to this company. I can no longer recommend this company.

Marshall's service was very good. The tech met expectations by performing the necessary checks and…read moremaintenance. Plus, he was polite and interactive and gave me some hints about my heating / cooling system. The company communicated well with me, providing updates on the tech's arrival time.

We used this company for a remodel project. The owner came out and to do the initial estimate. Very…read moreprofessional and had some great ideas to save us some money which was appreciated. The two electricians he sent to do the work are amazing. Jason and Seth. Very professional and respectful. The worksite was cleaned up each day before they left. The work they did was awesome. We would recommend them highly.

Great people to work with. We needed a small job done and they got it done quickly and for a very…read morereasonable rate.

I find it strange that everyone is more focused on a picture that could or could not be the owners…read moreand believing this makes them virtuous to denounce a photo of people they don't know. I get that the photo is distasteful; however, I'd rather know if the company does a good job more than their stupid Facebook antics. With that said, I couldn't get a hold of them when I attempted to contact.

Very unprofessional, rude, poor quality work and they even showed up late waited almost an hour. It…read morewould be better to go elsewhere.

Updated to 4-stars: After submitting this review originally, Sean called me and took full…read moreresponsibility for the situation. They committed to improve the experience for other customers and gave me an appropriate discount for my time and inconvenience. I am grateful they are responsive and took this seriously. Thank you for your respect, Dr. Energy Saver! Previous 2-star Review: Unfortunately, this has been a very difficult experience for me to address standing water & drainage in my crawl space. I agreed to work with Dr. Energy Saver back in October, hoping to have the work done before the rains started. However, the work was just completed on December 31. The communication of the team was absolutely horrible - with each of the team members understanding that my project was at different points. I was told it was done multiple times - with the piping above-ground, and an alarm that was supposed to be installed still in the box. Brandon and his team finally got it figured out and did a great job communicating, but there was still confusion between the manager, Sean, and the office staff, who even threatened via phone to put a lean on my home, even though I had been calling and emailing them about the poor work and needing to get the installation completed. Grateful to Brandon for his work, and his respectfully addressing my concerns and caring about me as a customer. I would highly recommend him and his crew. However, the rest of the team really needs to get their communication and customer service addressed - it's very draining (pun intended) to have to manage and check the work you're paying someone else to complete.

Sean Becker came to my home to check my crawl space. He was professional and thorough. Sean took…read morevideos of what he saw under my home, shared them with me and took the time to explain what he saw. It is important to note that Sean did an extremely good job of explaining my options and he made no attempt to "oversell" me or to get me to make a decision. It was refreshing to deal with an ethical company that was more interested in providing information than in selling m something I did not need.

If only I could figure out a way to get them to call me back! I've called four times and got their…read moreanswering machine every time. The message is friendly with promises to call back the same day but then nothing. I also left an email. Come on people! You only have one chance to make a good first impression.

Great family owned company. Fairly priced. Quick working. And great attention to detail. I would…read morehighly recommend Insul 8 to do all of your insulation work!!