1. Home Instead

0

Union City, CA

Cancel

Open app

Search

Home Instead

4.4 (20 reviews)
Open • Open 24 hours

Home Instead Photos

You might also consider

Recommended Reviews - Home Instead

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Lea D.
0
16
8

8 months ago

Helpful 0
Thanks 1
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Shannon C.

Shannon C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Top notch company and staff. I was referred to them by my Dr. and was very satisfied with the home care team.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of D S.
0
30
0

9 years ago

Helpful 4
Thanks 0
Love this 1
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Home Instead

Review Highlights - Home Instead

“The owner, Shannon, matches the personality and expectation of the client with the caregiver.”

Mentioned in 9 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Home Health Care 2,207 times last month within 15 miles of this business.

Verify this business

Amity Home Health Care

Amity Home Health Care

3.4(26 reviews)
1.7 mi

My father was released from the hospital to go home in March, having become newly quadriplegic,…read morewith complications. It has been a terribly difficult and traumatic time for our family, as we have all been adjusting to a new sense of normal, while learning to care for him, and trying to preserve our mother's energy, as much as possible. Luckily for us, Amity was the agency of choice recommended by the Case Manager at the hospital. Peggy, Hazel, and a few others came to help us within a few days, asking about our perspective of his condition, his history, and needs while patiently going over his records with us, and examining him. It didn't take them long to organize the help my dad needed, and to start coming. In this very difficult time, it was refreshing to feel totally supported, encouraged, and to regain hope again for his plan for improvement since leaving the hospital. Peggy, taught us new ways of doing things to lessen the complications my dad had been experiencing. Hazel came everyday to tend to his wounds, which developed mostly during the hospitalization period. Both Peggy and Hazel were always reliable, and we looked forward to their guidance. Peggy went through my dad's medications and looked for discrepancies, to ensure my dad's medications were being given accurately. She made some discoveries, which helped us to make some corrections. I know many people don't have a lot of faith in agency services, but I honestly feel if it were not for Amity, my father would not still be alive with us today, with such improvements. As a result of Peggy and Hazel coming to help us, our family is getting to enjoy as quality and as normal a life as possible, with my father. I highly recommend Amity Home Health for your needs.

I all my years in healthcare this company has been very consistent with their services. As a part…read moreof my field, I often inquire about my patients experiences with their healthcare providers. My patients have always been pleased with the outcomes of their home health services. I will continue to refer and recommend Amity for my patients who need more help with therapy post in-patient stays.

Above and Beyond Senior Services - Nicole, founder of Above and Beyond Senior Services! With 14+ years of experience, she helps families find the best senior care solutions!

Above and Beyond Senior Services

5.0(9 reviews)
2.3 mi

Monica did an awesome job of finding a Memory Care/Assisted Living provider for my sister & brother…read morein law. She was available when needed & resposiv.

I was putting off trying to find a care home for my mom for the last six months. Prior to that,…read morealthough she had been declining, I could still communicate with her somewhat; push her around in a wheelchair, and watch her eat most of her food. However, from January 2025 on, it seemed like every two weeks, she would get worse dramatically. She wouldn't eat; she wouldn't take her pills - she was fading in front of me everyday, and I was powerless to stop the deterioration. She needed an around the clock care giver or be at a facility at all times for her well-being, but I didn't know where to start or what to look for. I didn't have grandparents that lived to an old age and my dad died when I was a teen, so this search was foreign. I called a few places, but I didn't know what to ask for and what I should be looking for in a place for my mom. A nurse gave me Nicole Fauss's number and immediately Nicole wanted to get a sense of who my mom is. From her thorough, yet sensitive and understanding, questioning, she deduced that my mom would do much better at a smaller residence. My mom had become almost completely aphasic and her recognition of English had vanished, leaving her with just a scant familiarity with rudimentary Mandarin - and even that was pretty infrequent. So Nicole started to comb the Bay Area for possible, suitable place. She sent me names, short descriptions of these homes and contact info. I revised other things I thought that would be important as this process was undertaking: distance, dietary needs, style of food, I even thought that my mom may feel a bit more comfortable with other people who were Asian and were also in need of memory care. With all these changes, Nicole adjusted her search and would promptly send me lists of places. She would call many of these places first so I didn't have to feel so awkward during my initial phone call. All that she did for my mom and me were far more than I had ever expected anyone to commit. I called, visited and they didn't feel right. Nicole did not push me to take any of these earlier places; she just continued to look for us. I called a place that was surprisingly close to my mom's apartment. It didn't check all the boxes, but it had other aspects that Nicole could sense would be valuable to my mom's health and my state of peace. Nicole's guidance and diligence have led us to this wonderful residence for my mom and has shown that this stage of my mom's life doesn't have to be so saturated with fear and sadness. The home is small. The caregiver to resident ratio is small. There is a pretty yard. The caregivers are not Mandarin speakers, but they listen and observe attentively. The caregivers make sure that the food meets my mom's picky needs as well as her nutritional requirements. They've also expanded my mom's palate as she now eats and drinks far more than she did a month ago. The place is also not a home  specifically for elderly, memory-care residents. Because of this diversity, the energy of the home is much higher than some of the other places I have seen. Being situated in this has helped my mom. She taps her feet to the Supremes coming out of the radio; smiles (she smiles often now) at the other residents on her floor; has meals with them and tries to talk to them. I have a better comprehension of what living with dignity is like. My mom is now in a place that feels like a home, because, quite frankly, it is a home.

Photos
Above and Beyond Senior Services - A big hug for Monica

A big hug for Monica

Above and Beyond Senior Services - Above and Beyond Senior Services conducts a thorough care assessment to understand needs, guiding families to the best care options.

Above and Beyond Senior Services conducts a thorough care assessment to understand needs, guiding families to the best care options.

Above and Beyond Senior Services - Our dedicated team at Above and Beyond Senior Services takes the time to find the best care options tailored to your loved one's needs!

See all

Our dedicated team at Above and Beyond Senior Services takes the time to find the best care options tailored to your loved one's needs!

St. Claire's Home Health

St. Claire's Home Health

5.0(1 review)
1.7 mi

Where do I even begin?! They're amazing, fabulous, more competent than doctors! Allerie (sp?) is…read morethe most caring and utmost professional home health nurse I've ever experienced! She quickly assessed that my mom had an infection in her lungs when all other doctors and nurses at the rehab my mom was at said her vitals were fine and lungs were clear...they absolutely weren't. She has gone above and beyond for my mom...coming from San Jose to pleasanton on a Saturday to assess my mom, got her into ER quickly due to her connections, followed up, encouraged ways to help my mom get proper help and communicated with me every time I needed her. Another nurse that came even picked up a prescription for my mom! They have exceeded standards of what all other agencies have defined as a "home health nurse". She is even addressing the rehab facility to see to it that they inappropriately discharged her too soon. My mom has had many of these agencies but this one really tops them all!! I thank God they were there for my mom!!

From the owner: Home Health Care is a way to provide an individual with follow-up care after hospitalization, a…read morechange in medical condition, or post-rehabilitation. The best way to recover is in your own home with family and friends available for assistance. What Is The Goal Of Home Health Care? The goal of St. Claire's Home Health is multi-faceted, depending on an individuals needs. * Teach new or changed medications * Surgical and non-surgical wound care * Diabetic teaching with Certified RN * Pain assessment and interventions * Physical, Occupational, Speech Therapy * Community resources * Provide medical equipment * Disease management and education

HealthNow Home Health & Hospice - Join our HealthNow Team!

HealthNow Home Health & Hospice

2.0(5 reviews)
0.7 mi

This rating is for the company overall. Here we are in the midst of a pandemic and the company is…read moreunable to provide therapy staff who are fully vaccinated to enter assisted living residences or nursing homes. They made it sound like the policy at my aunt's assisted living residency was unique, that no other place required them to show proof of vaccination to enter the premises. I doubt that this is true as senior living places became stricter last month because of the rising Delta variant numbers. Even though I asked at the very beginning if this policy would be a problem for them, they said no so we began to use their services. Their nurses are top notch - very experienced, patient and caring. I would give them a five star rating. They managed wound care and made sure that my aunt's general health improved from her recent hospital stay. When I started asking when the PT and OT would start, that's when the dance began until they finally said they couldn't meet our needs. It wasn't that they didn't have trained personnel but that they didn't have enough fully vaccinated staff. Now we're back to square one, looking for another home care agency. Clearly this company isn't keeping up with the times, nor the need to protect its clients and staff from Covid-19.

They were pretty flexible with scheduling, cancelling, and rescheduling appointments, which I…read moreappreciated, but they didn't do anything to help. My mom had visits from a nurse/aide (LPN, not RN or NP) and a physical therapist. They didn't do anything she and my dad didn't already do themselves (like check her heart rate and blood pressure). My other issues: - I took a day off from work to be with my mom for the first appointment as she doesn't speak English. They didn't show up during the stated window, and it took hours and multiple calls to find out that they wouldn't make it that day. - When they came for their first appointment, they didn't have any sort of identification to demonstrate that they were associated with HealthNow. My parents are rightfully leery about letting strangers into their home. - Whenever I spoke to aides and staff to schedule appointments, they repeatedly got her information wrong (for example, regularly referring to her as a man even after I made a separate call to note that). - They didn't follow instructions. My parents and I repeatedly asked them to contact me with all of their communication and scheduling needs, but they still continued to contact my parents directly, despite calling the main office to make this request and the aides independently noting this request.

Photos
HealthNow Home Health & Hospice
HealthNow Home Health & Hospice
HealthNow Home Health & Hospice

See all

Home Instead - homehealthcare - Updated October 2026

Loading...
Loading...
Loading...