Kind and compassionate people who really care. Excellent service and I would recommend.read more

Extremely Disappointing Experience - Would Strongly Advise Against Using Bayada…read more After major surgery, my husband's surgeon arranged for 10 days of at-home nursing care through Bayada, which included daily injections. What followed was a frustrating and unacceptable experience from start to finish. Day 1: Nurse arrived over two hours late. She was visibly unfit and struggled to walk 10' (from the driveway to the front door) requiring her to rest on the sofa before walking another 10' to the bedroom, where she required another rest break (by sitting on the bed). (Note, all one level, no stairs involved.) She spent the vast majority of the brief visit complaining about her own physical discomfort and left saying, "I don't know if I can come back." Days 2-4: No nurse showed up. No phone call. No communication. No resolution when we reached out to the office. We were left with no choice but to administer the injections ourselves--completely defeating the purpose of professional care. Day 5: A different nurse arrived 2.5 hours late, took vitals and a blood sample, then quickly left. It was the only semblance of proper care we received. Days 6-10: Once again, no one came. No calls. No follow-up. Total silence from Bayada. Then, 2 months later, we received a surprise bill for $850 from a lab located five states away. Our insurance declined the claim because the lab was out-of-network. After weeks of back-and-forth and numerous calls to both Bayada and the lab, we discovered the Day 5 nurse had held onto the blood sample while on vacation and eventually dropped it off at the out-of-network lab. It took nearly a year to resolve, but thankfully, we were not held responsible for the charge. But the ordeal added unnecessary stress during an already difficult time. Bottom line: Our experience with Bayada was marked by unprofessionalism, lack of reliability, and poor communication. If you're seeking competent, consistent home health care--look elsewhere. ETA: This review should be under PROVIDENCE, RI

Megan took care of my mom for 2 years who was on hospice at the time , she went above and beyond to…read morehelp us ... simply amazing ! Very professional and very responsible pricing !! She helped my family in ways I'll always be grateful for !

I have been a patient of Elmwood for 10 months treating a diabetic wound Unfortunately in April…read more2023 I developed an infection and had to have surgery then three weeks of rehab. Today after being told call us when you get home and we will take care of you a person named Liz informed me no way no how we cannot take you. Really after 10 months and tens of thousands of dollars you can't help me ? To bad a few of the nurses are great Liz is a horror. The former boss who left a month ago would never let this happen. Do not use this company many times on weekends they screwed up the schedule and I worked with them now at the end they can't help me. Stay away from this place Liz is a horrid replacement for a great boss. She needs to go. I will contact the owner as they need to know I would never use them again she gave me some crappy that they are full then make room after all this time. My doctors don't leave me in the middle of a problem STAY AWAY FROM ELMWOOD

Awful place to work. Low pay, confused staff, terrible management. Patients complaining they are…read morenot getting their hours and no calls to let them know a CNA will not be coming. RNs beware.

Denied my father a major back surgery that multiple surgeons agreed that he needed. The man can't…read moreeven walk. Greedy pieces of sh**.

I had a Zio patch cardiac monitor, assuming it would be covered like my previous Holter test--both…read moreread by my in-network cardiologist. But the Zio patch was billed as Tier 2, while cardiology interpretation was billed as Tier 1, leaving me with a $525 surprise bill. I appealed in May and got a denial two months later--no explanation. Left two messages for BCBS rep John Bernazzani, no response. Very disappointing experience.

I was s0o lucky to be given this service when I came out of the hospital. They treated me with…read moredignity and respect. Everyone they sent to my home was profesional yet friendly. They sent OT,PTand a nurse who all pleasently saw me thru my rehabilitation tho I was not always the best of patents. Pain eased up and .my recovery goals were reached it was time to say good bye. They were so careing,they had become part of my life,felt like family I hated to see them go. I was told if I had any set backs or needed anything just call...... They are the best !

If your looking for home care dont go here they are aweful and dont follow through with nothing i…read morewill never request help from them again

I love Claire and her staff. She's very knowledgeable, thorough and kind. I've referred multiple…read morefriends and family and they are very happy with the quality of care.

Claire Nadeau is a wonderful doctor been going there for two decades. The girls in the office are…read morevery friendly your in and out always on time love them.

If I could give them a 0 star I would. This company does not keep you informed as to when and if…read moreyou have a worker. It took them a month to get services to me. Then they don't give you hours that are feasible for you the patient. They gave me services on a tues thurs and leave me from fri til mon on my own. I would not recommend this place to anyone.

I have been trying to get this company to get my dad services, DHS has approved services and hours…read moreand when I call they have no record of my dad. We have has things faxed to them, called and gone in person. The person in charge is never around and always in a meeting. This has been going on since November. It is frustrating because my dad wanting someone who speaks spanish and unfortunately although the community was excited about Joy Homecare, they are not professional and are not organized.

My brother just spent two weeks at Evergreen... and I cannot praise this place enough!!!!! There…read morewere amazing! Every person i interacted with was wonderful!! They always listened to me and addressed my concerns in a very timely manner! They are professional, competent, caring and compassionate. I would never hesitate to send a loved one there! Thank you to Catelyn (OT), Catelyn (speech therapist) Yu-Wen (PT), and Aziz! who was always so attentive to my brother on his shifts and EVERYONE ELSE, too many to name, at Evergreen!!!!

Horrible overall experience. Some staff are wonderful and they should find a better place to work…read moreas many of their colleagues are not good.

Assist with housekeeping, errands,meal prep,laundry…read more Review: No communication between office staff and client regarding scheduling, etc. Communication is biggest problem. I would not recommend them to anyone.

Great business to work for. Very friendly staff. Very caring and compassionate! Very dedicated…read morestaff to help you or your loved ones!