My rating is based on the process involved for returns/refunds…read more As most others stated, we were greeted by a friendly, non-pushy salesperson, and allowed to browse at our leisure without any pressure. We were shopping for a new mattress (king= 2 twin xl, and adjustable bases), and nothing against bob's, but the whole mattress shopping process sucks. How can you lay on something for 5-10 minutes and determine if it will be comfortable for 6-8 hours of sleep at night? We settled on the "plush" version of their sky memory foam, (temperpedic cloud knock off). No issues with the delivery or set up, however the delivery fee is 10% of your purchase price, no matter what you buy. They say you can pick up, but it has to be from one of their distribution centers, not the stores, since the stores don't keep any stock. After the mandatory minimum 30 days, the mattress had not gotten any softer. The other memory foams we tried out, got softer about 5-10 minutes after laying on them with body heat, but not these. Both my wife and I noticed no improvement with achy backs, or tossing and turning at night. We followed the "break in" advice from the salesperson (let the kids jump o them, crawl around on them on knees and elbows, etc) but still no improvement. In order to return them, we had to call customer service first, where they really wanted us to just exchange them for a different mattress. Unfortunately there were not any others that we were interested in, so they started the refund process. After the customer service rep got everything done on her end, she gave me my return authorization number, then told me I needed to contact the store, to process the actual refund, and schedule the pick up of the mattresses. We are keeping our power bases, no issues with them, but went to one of the "big name mattress stores" and found what we hope are going to be better mattresses.

I am disabled and have a hard time finding mattresses for my needs. I finally purchased from here…read more They made me wait a month for delivery then canceled the order 5 days before. The person who messaged me was dismissive of my disability needs and tried sending "something similar" rather than give my refund. I did get the refund but had to pay hundreds more elsewhere because I had waited for Labor Day sales. When the refund came I had to spend another half hour in a chat with them because knowing all this they still tried to keep the delivery fee. I had paid for 2 deliveries, they gave me about 20% back. Very shady, very poor customer service. A waste of your time. I highly recommend going elsewhere.

Excellent Quality products and services. Everyone is always friendly and helpful!! Highly…read morerecommend visiting.

I just moved back home and I really needed to get some essentials .. you know a bed.. a couch…read more.. everything! I was able to get all that with an incredible deal from Mr. Eddie. I was met with great customer service and an amazing selection of furniture. If you are ever in need of the essentials when it comes to furnishings this is your spot! They will have what you need and if they don't they can order it for you. This place has prices that won't be beat by near by competitors. They also have different finance options that help if you have low credit or no credit. They will work with any and all types of customers and have a delivery service as well. Give this place a try if you feel like having new awesome stuff in your place! this place also always has good deals on appliances as well .. check it out!

On May 20, 2026, I purchased a loveseat from Ashley Furniture. The loveseat was a floor model. At…read morethe time of purchase, the salesperson explicitly informed me that if I was not satisfied with the loveseat, I would have three days to return it. The office manager was seated nearby during this conversation and was aware of the terms that were communicated to me. The loveseat was delivered on May 28, 2026. The following morning, May 29, 2026, I decided that the loveseat was not suitable for my needs and contacted Ashley Furniture to arrange a return. When I spoke with the office manager, she initially informed me that the loveseat could not be returned. I reminded her that I had been told at the time of purchase that I had a three-day return period. She then stated that a return would be allowed, provided I paid a $150 retrieval fee. I agreed to the fee, and she instructed me to come to the store to make the payment. After driving to the store, I was informed by the office manager that the loveseat could not be returned after all because it was a floor model. She acknowledged that the salesperson had told me I had three days to return the loveseat, so she was aware of the conversation. If she knew it was wrong information, she should have said so before I made the purchase. The store manager then joined the discussion and likewise stated that the loveseat could not be returned. However, he also acknowledged that I had been told I could return the loveseat within three days. When I asked him directly whether I had been given incorrect information, he apologized and admitted that I had indeed been told I had a three-day return window, but stated that there was nothing he could do and would not stand behind their word. In addition, the delivery driver also informed me at the time of delivery that I had three days to return the loveseat if I chose not to keep it. As a result, three Ashley Furniture employees--the salesperson, the office manager, and the store manager--as well as the delivery driver, acknowledged that I was told I had a three-day return period. Despite these admissions, Ashley Furniture has refused to honor the terms that were represented to me when I made the purchase. Buyer beware, stay away from Ashley. They are not a company you can trust.

We purchased a loveseat, it was delivered damaged. I was stupid enough to believe the people on…read morethe phone that they'd bring the replacement part saturday so I accepted it. months later, stressed, lied to repeatedly. I still have a broken couch, more broken now after a failed replacement (that took 3 hours of calling while i was lied to).

My wife and I needed furniture for our living room, and Interior Homes was a great place to look…read more The floor space is massive and there is a huge selection of furniture. The sales people offered us bottled water while giving us the privacy we needed to brainstorm. We ultimately ended up connecting with Jenn, who helped us imagine the best combination of pieces. For maybe 1 1/2 or 2 hours you could tell that she was focused only on us and that she was an expert interior designer. She even offered to come to our house to help us resolve some questions. We eventually bought a couch and two accent chairs. We highly recommend this business and we look forward to shopping here again.

My review of this place was taken down. I will be back to put it back up. Don't buy a mattress from…read morethem, You won't get what you tried out. Also don't order from the catalog. A real disappointment.

Sales experience was great; follow-up was not. Bought a pretty expensive couch that had the…read morestitching pop right away, turns out the "warranty" is through neither Gish's nor the manufacturer, but a third party that makes you jump through hoops. Still haven't had it fixed and gave up. For the price, I expected better after-sales service.

Very nice furniture store. Great wood items the craftsmanship is excellent! Was looking at Sofas…read moreand possibly a desk. Was only approached once by a sales person very nice and respectful. The furniture is high end quality and the price is reflects the value for an investment.

I'm never disappointed when I stop in ReStore; there's always something fun to see, from bathroom…read moresinks, old china cabinets/curios/appliances/wing chairs, and my fave, a selection of cut Glass and crystal.

I found door trim!! Really inexpensive! I'm so happy. Staff was nice. Pleasant atmosphereread more

Great people and great prices. My couch comes this Monday. It came! It came with 2 men who knew…read morethat they were doing. Couch is perfect! We looked at numerous furniture stores in Central PA: Sofas Unlimited, David's Furniture, NB Leibman, Value City, Regency Furniture and Whitco. All the sales people in all the stores were super nice! Really. Whitco had what we wanted in stock at a great price and with free shipping! (Granted we live within a couple of miles from their store). Definitely going back!

I have bought several pieces of furniture from this store for my home and my dental office. The…read moreservice is amazing and I have had no problems with anything I have purchased. The staff is very personable which is lacking these days.

Along with a friend, my parents, and my sister's family we had a great experience with the…read moreprevious, older couple that owned the store. Unfortunately, the store is under new ownership and I do not recommend ever buying something from them. My couch was delivered and was put together without the middle "foot." We did not realize this until the frame started buckling in the center, but as soon as we did I called to inform them. It took about a month or more until they finally came out to look at the couch. The man that came was nice and informed me of the problem and that they would fix it; however, I did not hear back from the store. After another month, I called again and the new owner shouted at me and said that this was the first he had heard about it and that the best that he could do would be to send someone with the missing "foot," but he did not want to discuss what was to be done about the warped frame. When I continued to push the issue and question how he would make the situation "right," he shouted more and swore at me, ultimately hanging up on me. I would stay far away from this store and this very unprofessional owner.

We walked in with less than an hour to closing time with two rowdy children, ready to look at…read moresectionals. The owners (an adorable husband and wife team) stayed after hours and helped us pick out the perfect sectional and fabrics for our living room - and other than a missing sock by the end of the experience (my daughter lost it on her and her brother's adventuring in the store while we finalized our order), it was an awesome experience Highly recommend checking this place out if you are interested in buying a comfortable couch or chair!

Very high quality furniture and decor. Excellent service and friendly staff. Appreciated the…read morewillingness to come to our house and advise on window treatments. So much better than big box stores!

My absolute go-to place for all home decor and window coverings. The owner, Susie, goes above and…read morebeyond to make sure you have the best experience possible.