Sue was FANTASTIC! She was professional, thorough, knowledgeable, and not for one minute did I…read morefeel pressured or rushed. In the middle of a crisis, she was the calm, and knew exactly what we needed and made it happen quickly. I would highly recommend Sue and M & Z Carpets. Their floor installers were also professional and did a great job laying our new floors. Needless to say, I will be using M & Z for all my future flooring needs.

We had an amazing experience at M&Z carpets! Sue was absolutely wonderful. She was kind, helpful…read moreand extremely knowledgeable. As new homeowners, she knew we were on a tight budget. She was extremely accommodating, helping us to find options that were affordable but still absolutely stunning. She also ensured that we got a consultation as well as installation ASAP. We are so grateful for her! Thank you Sue and M&Z carpets for helping to make our new house into a beautiful home!

I was referred to this retailer by a direct rep of the company I was looking to purchase carpet…read morefrom. I sent M & Z an email asking what they had available and was basically insulted with a 1 word response. What is it with this company, it seems like it's a sad virus that comes from within, by reading the reviews for both this location and the Mechanicsburg store, their sales people must be trained in rudeness, and come to find out - the person "Doug" who responded to me is a VP!!!! No wonder they're struggling to compete in the market. At this point I don't even think I'd purchase puppy pads from them. Free would be too expensive for me to give them any business, no matter if I were referred to them or not. If they're like this before you buy can you imagine what they'd be like if you had an issue? If I could have given them a half star I would have.

Our experience was disappointing to say the least. We ordered carpet for a stair runner. The…read moreinstaller was supposed to arrive at noon, and by 2PM, still had not shown up or called to provide an update. When I called to inquire about the installation time, the man I spoke to was very disrespectful when I said that I was no longer available for the installation that day. When the installer finally made it to the house, the installation went smoothly and looked very nice. We were left with extra carpet, so I took it back to the store to have a rug bound. I requested a 5'6" x 8' rug. The salesman refused to communicate with me, and only interacted with my husband, even though I was the one placing the order and paying for it. When I picked it up and brought it home a week later, I realized that it was cut to 6'1" x 8'9" and was too big for the small room that it was intended for. When I called to report the issue, the salesman was again rude and disrespectful. He did not offer any discount, refund, offer to pick it up and deliver it back to the house, or even an apology for the error. When I mentioned how frustrating the entire process had been with all of the delays and errors, the only offer they gave was that they'd be willing to give me $10 for my gas to bring the rug back and forth. We spent nearly $2,000 on the carpet, so $10 felt almost ridiculous. Overall, I love the carpet we chose, the installation was done well, and the corrected rug looks nice. However, I will never recommend M&Z carpet due to their terrible customer service.

When I walked into the store, the employee just looked at me and I had to initiate to tell that I…read moream looking for a carpet estimate. I encountered the scene in the movie "Pretty Woman" where the employee told me that carpet here is very expensive and at least $2 sq ft and very high quality. Ok, I just wanted a quote and could decide from there if expensive. Anyway, he tried to delay helping me and then another employee volunteered to help me. The other employee at least try to be pleasant and polite. They did have carpet at $1.69 sq ft. The estimate was hand written which is very antiquated and with no line by item breakdown and just a lump sum. From this initial encounter with the first employee, I will do what the Julia Robert's character did and take my business elsewhere. Their loss! Quote from movie "Big Mistake!".

Great company to use for flooring needs i like that it's family owned and operated…read more Plenty of selections Great customer service

I think if I regularly lived close to an Ollie's I would probably check there first for certain…read moreitems because the deals are indeed too good! I didn't have as much time as I would've liked so I couldn't thoroughly peruse the store like I wanted to. However, I was indeed quite impressed with the book selection. I got a hardback coffee table book on Obama for only $9.99 when it was originally $60. That was enough of a win in my book! However I was able to get some great children's books and cooking books for low prices as well. There were some great outdoor children's toys and various appliances as well. I'm definitely coming back to more thoroughly peruse other sections of the store. Happy bargain hunting!

I have NO idea how this place received any good reviews. It's dirty, messy, and seriously over…read morepriced. I can't believe people are shopping here and thinking the prices are amazing. I was so disappointed and won't be coming back. Total waste of my time.

My absolute go-to place for all home decor and window coverings. The owner, Susie, goes above and…read morebeyond to make sure you have the best experience possible.

Had a bad experience with Ashley Furniture, worst example of customer service. Contacted Furniture…read moreFinesse and Susie really listened to me and suggested I come to the store. After looking at several options for a recliner I almost made an impulsive purchase, because I had waited so long for the recliner that Ashley Furniture dropped the ball on, but Susie talked me through that and made me realize I was looking at a piece of furniture that I would have for years and it should be exactly what I wanted. Family owned business that takes pride in how they service their customers.

Working with Jess made the process of choosing a countertop, backsplash, and flooring so easy. Jess…read morelistened to what I wanted and showed me which products fit. She was able to answer ALL my questions. Her knowledge of materials and design choices made this a great experience! I HIGHLY recommend Carpet and Tile Mart in Mechanicsburg and Jess!! Renee B.

This job turned out good but sure didn't start that way. The staff at the store were all very…read morehelpful. We selected our laminate flooring and scheduled the measurement. Kayla came out as scheduled and did the measurement in a professional manner. We agreed and made payment as per the company's stipulation in the beginning of December 2023. We also scheduled the installation for January 8th. Well; the installation was pushed back twice because we were told the installer was backed up on another job. This wouldn't normally be a problem, but we have everything packed up for our two largest rooms except the largest furniture. The installer was supposed to contact us to look at the project prior to the job. That never happened so I called him the day before to make sure he planned on starting before moving the large furniture. They did show up on Monday as scheduled but that's were it got worse. They apparently couldn't scribe around the fireplace stone and became frustrated. They then both hop in the truck and run to Harbor Freight to get blades for the tool they needed to use. When they returned they said that didn't work. They then decided that they recommend undercutting the stone with a masonry saw. Well cutting masonry is extremely dirty so I said if that's the plan, I want it tented to keep the dust to that area. That was it for the first day....about three rows were installed. Laughable but I wanted to cry. The next morning he called about 10 am and said he is at Home Depot and the cost of materials was going to be around $500 plus about $300 additional for labor. I told him I would pay for some but not all of this because he never showed up to look at the project as stated on our contract and he showed up totally unprepared to get this job done correctly. He then told me he is an independent contractor and isn't in any contract with me so he isn't coming back! I immediately called Amber, the manager who within minutes had another installer that she could reassign to the project. She assured me that they will be able to get things corrected. She sent out Remi and Carlos. Well they stayed late that day and finished the living room before leaving for the day. They obviously knew how to scribe around the fireplace and didn't need to undercut the masonry as stated by the previous installer. By the end of the second day the entire project was complete and done in a very professional manner. The first picture is the flooring attempt by the first contractor after the first day. The second is the completed flooring at that location after Remi and Carlos took over. Thank you Amber for getting involved and sending these guys out to save the day. They will do all my flooring going forward!

Rugs can't survive being vacuumed twice Called to ask for a…read morereplacement. It was denied because my vacuum was to blame.

we have been thinking about installing new carpet in our master bedroom for years as it is a huge…read moreundertaking. moving all of the furniture out of the room, painting the baseboards. from stat to finish the staff was awesome. The no pressure salesman was a breath of fresh air. We changed our minds several times and it was all taken in stride. the installation was just as planed. our installer did a fantastic job. left the job site as clean as he found it. I would use the again and would recommend them.

I've been buying from David's for decades. As an architect, I know quality when I see it, and…read moreDavid's has it. The furniture is top notch and so is the service. I highly recommend.

I searched the internet to locate a high-quality furniture store with great customer service in…read moreCentral Pennsylvania, and called David's Interiors to learn whether they would deliver to my town (Lewisburg) despite being 80+ minutes away. I was fortunate to connect immediately over the phone with Interior Designer Laurie Foster, who not only answered my initial questions (delivery to my far-away town? Yes. Do they carry Bassett furniture? Yes.) but also asked me for some detail about what I was looking for. This was on a Friday afternoon, and thanks to a quick email exchange after our phone call, Laurie had prepared to meet me by the time I had arrived at the store the next morning. She has made print-outs of the rug in my living room that I wanted to be in conversation with our new sofa and chairs. She helped by showing me potential fabrics, leathers, sizes, and placement of furniture, and much more. Laurie is a terrific listener, with an artist's eye and mind. She is absolutely a gift to everyone who shops at David's Interiors, and I recommend both her and the store itself to anyone searching for high-quality sofas and chairs. Thanks, Laurie, and thanks, David's, for your beautiful inventory, terrific customer service, professional design help.

Absolutely loved getting our flooring from Tony. Everything was seamless, and communication and…read moreCustomer service was great.

From the owner: Being in business since 1978 and low overhead allows great prices with expert installation. We…read morehave a cash and carry that we offer to contractors and do it your-selfers. Huge selection of luxury vinyl plank and luxury vinyl tile (LVP ,LVT).

Great place to order carpet and have it installed! They have great selections of not only carpeting…read morebut also flooring from woods to vinyl & luxury vinyl! The value to your home can be seen when adding their products to it. Jim & Sam are very friendly and they will help you with their experience & expertise. They offer free estimates and measurements.

We had a phenomenally great experience working with this family owned and operated business in…read morecentral PA! Our experience started with a referral from my mother for the amazing work they did on her flooring. We walked into the show room and we're immediately greeted and cared for. All of my numerous questions were answered. We found exactly what we were looking for and it was installed in just a few short weeks. We were given a sample to take home. They came out to measure & just like that the job was done. I had even started to rip out our old carpet myself so when he measured he gave me pointers on how to make it an easier process and I saved on labor. That shows they care about what the customer needs and not just how much money they can make. It was a beautiful process from start to finish! We have the rest of the house to do and only want Carpet Barn to do it!