My wife and I had a very disappointing transaction with this particular home goods store. We bought a $500 chest of drawers and because it needed a truck to deliver it, we decided to use their delivery service. It was going to take four days until they could deliver it, and it would cost $108. This is for about a 15-minute ride. The delivery company told us they wouldn't charge our credit card until delivery had been made. Well that was incorrect and they did charge us. On the appointed day I waited at our new house for 7 hours and the delivery company never showed up. Nor did they notify us that they were not going to make the delivery. When we called they said "oh sorry, maybe we can deliver it a week from now." So we cancelled the delivery order and I grabbed my pickup truck and a friend and went to the store to get the furniture. The bad news? It wasn't there. They had lost or resold the piece of furniture that I had already paid for. So another wasted 50-mile round-trip and a couple hours of my life. The manager on duty was sorry and gave us a $50 gift card for our troubles. That was nice of him, but I don't think I would use this store in the future read more