I found Big Rapid Roofing via consulting the Timberline GAF website to see what roofers near me…read morewere GAF certified and trained. Gus from Big Rapids Roofing came out and gave a much better price than other bids I got, plus his company uses the brand shingle and holds the certification I wanted. I was delayed until into December from starting by my chimney build, but as soon as my chimney was finished Big Rapids Roofing was able to start. They had to blow snow off the roof in order to work. Their crew did an excellent job, worked from daybreak on into dark. Their clean up was pristine. Because of the winter weather, their equipment left some tracks in the yard, and they made every effort to remedy this by sending a guy with several bags of dirt and grass seed to repair the yard. I didn't press for this, they did it because they were responsible.

We contacted Big Rapids Roofing twice for some repairs at different times and never got a call back…read moreon either one. I'm giving a two star on our experience with the company. I can't honestly rate the company's work, other than obviously they didn't want the job. I did message a person from the company twice and she was going to get with the project manager, who never got back with us. We have since gotten the work done and no longer need their services. Would I recommend this company? I doubt very much, doesn't seem they want to work.

Pete Veldt is a terrific guy to work with! He replaced all of the windows in our house, and later…read morewe had him remodel our entire kitchen from the walls out. He started the job when he said he would, worked hard, and finished on time. He cleaned up after himself, even going so far as to wipe out our new cupboards, and sweep our new kitchen floor. He's very reasonably priced too. The quote we got for windows from the place advertising as THE CHEAPEST was $7000 more than we paid Pete!

We contracted with Pete Veldt after The local hardware recommended him as one of the only two…read morecontractors they would recommend. Now we understand why. He was on time every day. Not within a 1/2 hour. On the dot like he was set by an atomic clock. So were his subcontractors. As a homeowner who has waited 1/2 a day for guys to show up this was so nice. Pete was respectful of our house and effects, helpful and informative and articulate. He replaced an old linoleum counter top with new laminate and replaced a sink. Both the plumber, Steve Brillinger, and Richard Jordan, the laminate installer were wonderful. Finished on time, within budget, and it looks fantastic. Nicest group of folks that ever worked in our home.

The installation of gutters was very good. The installer was very professional and efficient. He…read moreworked quickly and was meticulous in his work. So, the quality of work and lifetime guarantee are positives for White Pine. The reason for only a 3-Star review stems from what was promised in the sale. When presenting what the company was offering, the salesperson showed gutters with included leaf guards. She never indicated that these were a separate purchase, leading us to believe they were included in the purchase. After installation, we found out the leaf guards were not installed and were told they were not included in the contract. When questioned about the misrepresentation in the sales presentation, we were offered a 30% discount if we wanted the leaf guards installed - an additional cost of $1,300. Feeling that the misrepresentation by the salesperson - whether unintentional or not - should have been covered by the company and not merely discounted by them, we cannot in good conscience fully recommend White Pine Renovation.

From the owner: White Pine Renovation provides roof replacement, siding, windows, gutters, and doors for homeowners…read morein Portage, Traverse City, and surrounding Michigan communities