Shoreline Drywall

We just had Lakeshore Carpet One replace every inch of flooring in our home, and we could not be…read morehappier with the service, installation, and product. Lisa and CJ in the showroom were fantastic with helping us pick out what was best for our needs and style and getting everything ordered and scheduled for installation. Brett was extremely helpful and honest, and he went above and beyond to help meet our budget. It is not very often where you get to deal directly with the owner. He is knowledgeable, fair, friendly, and professional. Our installers, Rick and Dave, are two of the hardest workers I have ever dealt with, and they were extremely neat and tidy. They were on time every day and finished the job in the scheduled timeline with top notch craftsmanship. Lakeshore Carpet One came highly recommended by numerous people, and we are truly happy that we chose to have them be part of our renovations. My wife and I would strongly recommend this company for any of your flooring needs. Thank you, Lakeshore Carpet One!

Fantastic service from the minute I walked in to the installation. The carpet selection was good…read moreand I found exactly what I was looking for. Long time family business and they know what they're doing. Highly recommend.

JEM Floor Covering

(10 reviews)

JORGE TO THE RESCUE: We wish we called Jorge to do the self-leveling and installation of our floors…read morein the first place. It took three attempts to do the job! Jorge is an honest hard worker and EXCELLENT at his job. Now after 3 months of remodeling, we can finally say we are finished thanks to Jorge! Highly recommended. The back story; We had our garage converted. And the floors had to be re-leveled. We installed bamboo wood that ended up buckling due to moisture and a bad sub-floor level. The bamboo had to be ripped out and the floor was "supposedly" re-leveled a second time by our contractor who admitted to making a mistake, This time we installed laminate wood instead to be safe. And the sub-floor again was STILL UNEVEN! We fired our terrible Contractor who messed up twice then ghosted us and cost us a fortune. We got another team all together - one to pour self-leveler a third time and Jorge to install the laminate wood. There were still portions of the floor that were dipping. And jorge told us about it, he went out and bought cement and re-leveled the two spots himself right then and there knowing exactly how to install our floors to perfection. We are so grateful.

I can't say enough good things about Jim and Mike! We got ourselves into a situation in which we…read morewere living on an air mattress in the living room, had moved all of our stuff into a shed and the attic, started painting, opened drywall and relied on a friend to do the work for payment, and he bailed. With less than two weeks before my mom came for the holidays we were freaking out just a little. I reached out to Jim via Yelp and he responded within a couple hours, arranged a time to come over around our evening schedule, sent the bid within a couple hours offering options to add and subtract services based on our budget and was absolutely polite and professional. We had two other bids and JEM Flooring provided an inclusive cost to include moving furniture, installing trim, a toilet and added on some drywall for us- none of the others included these services and one wanted us to rent a pod, was dismissive of the flooring we purchased and didn't provide a complete bid. His costs were very reasonable, too. They worked through the weekend to keep the process moving with our approval and made our home look five times better than it did when we purchased. The floors have no gaps, the trim is caulked, the air return vents are no longer falling off the wall and they even installed extra trim throughout the rest of the house we planned to install ourselves. This was such an amazing surprise because this involved moving a couch from the kitchen, the washer and dryer, sweeping our pantry floor full of dry dog food and moving the fridge. Mike also installed it behind the toilet and a bathroom where they repaired the drywall. Lastly, Jim did a final walk-through with Mike on their final day to ensure everything was top notch before he met us in the evening again to walk us through everything before making the final payment. Invoices were easy to read, included the change orders and showed the discounts for the items we removed. Between the professionalism, politeness and personality of Jim and Mike I can't imagine working with anyone else. OMG, we are so happy!!! Thank you, thank you, thank you.

Latsch Floor Covering

1.0

Completely unprofessional one worker invited his wife into my house then allowed her to take a tour…read moreof my home. As if that was not bad enough all my seams between rooms are crooked, they did not clean up after them self's. When I talked to the owner Chris Latsch he told me I must be mistaken that was there best installation crew.

I called first and got quotes on square foot prices for install, pad, freight etc. Two owners came…read moreout and measured using a hand tape measure. Square footage measurement was less than other companies and things were looking good. Latsch had the best price on the particular Shaw carpet I wanted. BUT, when the official quote was received the install prices were higher than what they originally quoted me on the phone. I called to question this and left a message for one of owners to call me back. I had to call 3 times over a 10 day period before I finally got a return call. The owner was belligerent and wouldn't let me talk. He said he was leery of customers who ask questions like this. Raised his voice and spoke over me... and then said "I think we are done" and hung up on me.

West Michigan Carpet & Floor

4.0

We've dealt with West Michigan Carpet for years and have had good service from them. A couple of…read morequotes have taken too much time and have come in too high, but you can work with them. We recently had a horrible experience with Lowe's in Ludington - they had measured and the carpet came in 5 feet too short (feet, not inches) and they didn't come through trying to rectify the problem. Being that we were only up for a scheduled week to complete a farmhouse project, we ran to West Michigan Carpet for help. Dominic, our usual sales person, was out of the office but another team member helped us find a good Shaw carpet in stock and it was installed THE NEXT DAY. They really saved us this time Thank you.

From the owner: We have 50+ Rolls of Carpet and 10+ pallets of LVP in Stock at great prices!read more

Clark's Carpet

The flooring was laid with such precision that we almost decided not to have the trim put down…read more Craig is a master of his craft.

From the owner: Clarks Carpet offers quality flooring works and services to customers in Muskegon, MI. We have been…read morein business for over 40 years and we offer fast, prompt, and honest service that you can trust.Our friendly and professional staff will be glad to answer any question you may have about our services. Contact Clarks Carpet today at 231-777-2658 for all of your Muskegon, MI flooring needs.

Cam Flooring

We recently had CAM Flooring install new carpet throughout…read moreour home's main floor. They did an outstanding job! They were helpful, friendly, professional, knowledgeable, and efficient. We love the look, feel, and quality of the new carpet. We will never go anywhere else for any of our future flooring needs.

From the owner: Cam flooring offers the highest of quality floor covering installations for musiegon and all…read moresurround county’s! Schedule a hardwood, vinyl, laminate, or tile floor service with our internationally licensed installation crews today!

Lots Of Carpets

1.0

My dealings with Lot's of Carpets has been a journey over 1 1/2 years costing me thousands of…read moredollars, disappointment, and dealing with some sketchy business practices at best. Buyer beware-I was sold defective luxury vinyl floating tile that neither the manufacturer nor Lot's of Carpet backed up when it began buckling in various areas of the flooring. Initially it was beautiful for a few months and when I called to complain, the manager,Diane, sent the installers out (I asked her to come) and they stated that my dogs caused the problem. Supposedly, the offender had several accidents near the expansion joints and it wicked up the floating channels and caused it to split apart (I was told the floor was water-proof) and accepting this we paid for further material and installation, However, the problem continued in areas that the dogs didn't have access to and were blocked by baby gates. Because we had so much money into the floor we continued to buy more flooring to patch it. I asked Diane to come and see the floor and she continued to have the installers observe the damage. I asked for the customer service number of the manufacturer (located in Canada) because there was no local number posted. Diane put me off saying she would follow up because she felt she would be more effective. She kept putting me off and had all sorts of excuses not to look at the floor. I spent an entire day trying to research the problem regarding my floor and found out in a trade journal that the buckling was an identified problem in the past few years (she told me I was the only person who ever complained about it) and it was caused by thermal expansion. Apparently, changes in temperature (I have constant Michigan temperatures with central air and heat so we are not talking about the desert here) causes the floating floor to expand and contract and over a short period of time the stress causes the joints to come apart and the floor buckles). The picture of damage looked exactly like I was having to contend with. My husband took the article in to Diane (which she said she never got) and she again put us off and said she was going to contact the vendor. She never called back-and the problem continued. I finally got on the phone and confronted her and she agreed to to meet at my home and look at the floor with the flooring vendor. Unfortunately, most of the damage appears at night and we had the worse damage repaired (over the year and a half we have been complaining) but new areas are beginning to show at night again when the product contracts. The vendor told us he would see if he could get further product or see what could be done. Well, the bottom line is that the floor manufacturing company went bankrupt and Lot's of Carpet has never responded to us responsibly. The manufacturing company is still operating in Canada but has no ties in the United States and we are denied being able to be compensated. I think I could have been less angry if our complaints had been heeded by Lot's of Carpeting. Diane was not the owner but told us that Larry Jenkins (the owner) let's her do all the customer dealings. I am not accusing anyone of direct misdeeds but I find it curious that she ordered the product in the same year that company filed bankruptcy in the United States. Being the floor professional that she alleged to be, why wouldn't she know they were having problems? Also why didn't she know about the problems of thermal contraction? I went with a local business thinking I would best satisfied with a local company-I was certainly wrong. My husband and I were raised in the area-he is retired from the military (Marines) after 23 years of service and I was a professional nurse-this was not a great welcome home. No wonder the owner had to write glowing reports about the business himself: but, signing your own name-seriously? Please beware potential customers.

From the owner: Specializing in: - Floor Materials…read more- Rugs - Tile-Contractors & Dealers - Flooring Contractors - Carpet & Rug Dealers - Flooring Installation Equipment & Supplies

Amp Electric Heating & Air

4.4

(25 reviews)

I was very pleased with my first encounter with Amp Electric. My technicians, Warren and James,…read morewere prompt, professional, and knowledgeable. It was a pleasure to have them help me out. K. McNamara

Used Amp Electric to install a new breaker box, upgraded from 100 to 200 amp service. This also…read moreinvolved moving the electric mast to meet current building codes. All of the electric service was top notch, the electrician I used for my kitchen remodel told me the work was fine. However, the new mast they installed was horribly installed. They installed the flashing ON TOP of the shingles above the mast, put two nails through it and the all the shingles, gobbed some tar on it and left it at that. I called Amp Electric and gave my complaint to whoever answered the phone. Was called back later saying that is they way they do it and it is fine. It took six shingles because we had to replace the ones that had nail holes through the surface. My cost was only $160 to repair because I already had the shingles. So a mixed review. Don't have them do anything except electric work.

Mike Rose Landscape & Irrigation

3.7

(9 reviews)

poor landscaping at the highschool in spring lake. really patchy and dry and not really seeing much…read moreeffort.

A huge shout out and thank you to Mike Rose Landscape & Irrigation. I slid off the road and got…read moreburied in a snow bank. I was half in the road and a Mike Rose truck showed up and yanked me out. He wouldn't accept any money. I didn't get the driver's name but I thank God he showed up.

Rock Plant-It

3.5

(6 reviews)

I tried ordering top soil online twice. Called the company to order and was told it would come on…read moreFriday at 4pm. I didn't clarify what Friday of the month or year. Never received top soil online Friday . No phone phone call from them to explain why. I had another company set up to spread the dirt on Saturday. Cost me money because rock planted it never delivered. Went with some one else and got dirt cheaper.

I had Rock Plant it rake and remove my leaves. A good job was done. There were more leaves than…read morethey expected and it took two days. I would have rated them a 5 star however it took several phone calls and me going to there office to get the quote. They started before the original quote which was nice.

Foster Electric Company

(4 reviews)

The owner replied quickly to my request on a holiday and gave a fair and competitive quote. The…read moreelectricians showed up on time and did a great job! They were friendly and respectful, couldn't ask for much more. Really impressed all around. I'd recommend and use again Foster Electric without hesitation.

They came out same day for a breaker issue. They diagnosed it, made the trip for parts and finished…read morethe repair in under two hours total. The billing rates were reasonable and the technicians were friendly.

MI Electrician

We needed a whole-house re-wire. Ethan and his team were skilled, prompt, courteous, and…read moreprofessional. They were able to problem-solve some tricky and challenging issues, while doing their very best to meet our needs and wishes. They listen! They are reasonably priced, and we are extremely pleased.

great service! knowledgeable and professional. I needed all new outlets in my home, a couple GFI, a…read morenew dimmer switch, and a new outlet placed above the range for a new microwave. Ethan responded in a timely manner, scheduled an estimate within the week, and provided affordable, and quality products and service. we've found our new electrician

B & L Electric and Construction

Seldom do you find a Company to work with as truly outstanding as B&L Electric & Construction. We…read morechose B&L because not only was their quote very reasonable for the scope of work to be done (a complete kitchen remodel and electrical service upgrade, but more importantly, they stand behind their work. From start to finish, Brian and Justin not only met our expectations, but far exceeded them on all counts. Their quality of workmanship, selection of high-grade materials, and attention to every detail far exceeded our expectations. Justin, who is also a highly skilled electrician himself, is a true craftsman with a focus on fine details (many of which that would not be visible) when installing our new cabinets, lighting, appliances, etc. He took the time to ensure that every thing was to our satisfaction every day and exceeded it....every day . Brian is a skilled Project manager, Master Electrician, and himself very detail oriented. In addition to providing all the new electrical service to our home, He took care of all the details involving the scheduling the Plumbing, Drywall, for this extensive remodel. Communication was outstanding during this project. He also went above and beyond on many things that were not specified in the quote that he didn't have to do, but did so to ensure everything was done right and to our satisfaction. Customer satisfaction is their goal and the customer service/ customer satisfaction could not have been better. It was excellent. I would not hesitate to recommend B&L to family, friends and neighbors for their electrical and/ or construction projects. Greg and Charisse Fair

This is a great company. Brian is a master electrician, and it shows. I had another company connect…read morethe electric for the pilot to a tankless hot water heater for me. After 3 attempts, it finally worked. I called B & L to diagnose why my electric bills were so high (unrelated to the hot water heater). Brian not only diagnosed the problem (a setting on my whole house generator), he also discovered the other company's "fix" was to disconnect my fire alarm and use that line for my hot water heater! Brian fixed that quickly, and my home was again safe. They are my "go-to" company for anything electrical.

Red Berry Landscaping and Design

Aaron has worked with my grandparents for years and has always done an amazing job. Last summer, I…read moregot married in their backyard and he and his team put so much effort into making the backyard perfect. They graded the lawn, filled holes, trimmed flower bushes to optimize blooms, and planted gorgeous flowers exactly where we wanted them. They were extremely patient and kind with me and my grandparents throughout the project. We were beyond happy with the work and would happily recommend Red Berry to any seeking landscaping.

Tokarczyk Services of Muskegon

These guys are amazing. Super fast, super efficient and reasonable priced. Their work is…read moremeticulous and they are easy to schedule.

From the owner: We have over 50 years in the snowplowing and lawn care industry.read more

Revelation Lawn and Snow

3.7

(3 reviews)

What a great company to work with. The owner Tom is not only quick to get back to you, but is also…read moredoes meticulous work . You can tell that he takes great pride in in his profession and has such passion for landscaping. I look forward to working with him and his company again with making our yard the oasis we truly want. I would recommend this company to anyone looking for wonderful landscapers.

I entered into a contract with Revelation Lawn and Snow for snow removal for the 2021-22 winter…read moreseason at a rate of $38 per push. I noticed 2 higher charges - 1 in December and 1 in January. On the December invoice, it said that service date was billed at 1.5x the contracted rate. I inquired as to why I was billed for two services at 1.5x the contracted rate. Tom emailed me a "snow depth multiplier chart" which I had never seen before that outlined that he would charge up to 5x the contracted rate based on snow depth. I asked him to show me where on the contract this was written, and he admitted that it was not on the contract. I said that I would be happy to pay what was contractually agreed to but nothing more as he was legally obligated to notify me of such fees and did not. After some unpleasant back and forth, he refunded the overages and agreed to finish out the season at the $38 rate without hidden fees. I decided that I didn't want to work with Tom anymore (many back and forth emails where Tom insisted that his shady business practices were industry standard, and I was somehow unreasonable for wanting him to honor the contract as it was written), I found a new plow company to finish the season. Tom insisted that I mail him a "cancellation request" despite our contract being fraudulent. I obliged because I wanted him to leave me alone. After receiving my request, he informed me that there is a 30 day cancellation period to ensure a smooth transition (despite the fact that the new company had already begun plowing my drive). He is going to charge me $15 to drive past my driveway but NOT plow it, and I would be wise to comply otherwise he's going to take "legal action" against me. I responded saying that I don't and have never approved of this agreement. Despite that, I now have an invoice for $21 because he simply drove by my house on 2/14 when there was no snowfall, and charged me $16 instead of his stated $15 and an exorbitant $5 credit card fee!

Kossack Electric

4.0