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    Big Rapids Roofing

    3.3 (6 reviews)
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    Services - Big Rapids Roofing

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    3 years ago

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    9 days ago

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    2 months ago

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    1 year ago

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    10 months ago

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    3 years ago

    A few pieces of siding blew off our garage. They fixed it neatly, quickly, and inexpensively. Great job!

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    Ask the Community - Big Rapids Roofing

    First Sprout Landscaping - A 3D modeled bench made by our team!

    First Sprout Landscaping

    (1 review)

    Hired First Sprout Landscaping to install approximately 1000 linear feet of aluminum fencing around…read moreour freshly excavated yard to keep our newly adopted husky in the yard. What a nightmare. Hack job city. It was wavy, not in a straight line. The fence went up and down at the bottom and. Several poles were left sticking up at least a foot and a half higher than the rest. The 12' double gate was installed next to the house. Was supposed ro be in the middle. And it was in front of the ac condenser, well pipes, Sump pump lines. I had them move them to the middle. They weren't happy about that. These guys dug crooked holes. I asked them if they use a chalk line. Was told those holes are for reference. The poles will be arrow straight. What a joke. The hardware for the gate latches weren't even used. There were only two screws out of four holes used. One was a self tapping the other was the large screw. Screws were broken off. There is so much wrong. My husband and I pulled up everything. We had a profession fencing company over ro look at it. They said, it all needs ro come out and have a professional fence installer. We only paid the company $1648. They basically left a mess. Open concrete bads in the yard paper amd debris all over the neighborhood. Embarrassing as we just moved in. They came back and wanted payment of $4200. I told them no way. They need ronrip out that mess. They said itbwoukd cost us extra. When asked, they said they did an excellent job. About 100 people stopped in the neighborhood to compliment them kids and so many people. Doubt that. They were talking about the trees being removed and the excellent excavating. NOT the fence. It was embarrassing. Drilled into two sprinkler lines.

    From the owner: We dedicate our all into ensuring your outdoor oasis is to your needs. We work with each customer…read moreindividually to ensure your home stands out unlike the rest. We work to build your vision!

    Guardsman Furniture Professionals

    Guardsman Furniture Professionals

    (410 reviews)

    OMG I don't ever recall seeing a company with more (1) star reviews, fortunately the overwhelming…read moremajority are regarding their furniture repair insurance and claims. Its clear this is probably not a program one should participate in even though this company has been in business since 1915. Well my review is strictly related to a product that is produced by others under the Guardsman Brand so my (1) review is not related to the program so many customers apparently feel sucks, since this product is manufactured by a third party that is not directly related to to this company hopefully this will have a different value. I purchased this DIY product to cover up a few nicks and scratches on a few pieces of furniture. This five color multi-pack is basically (5) crayons of the most commonly use finishes and is not for the kids so caution should be taken while using or storing this product and you should take every measure to avoid getting this product in your eyes or on your clothing and clean up after using. This is a effective product and a simple one to use they even include a small crayon sharpener so there's no need to contaminate any of your kitchen utensils. This solution is probably a more sensible solution than purchasing a furniture insurance policy that you'll likely never use or one that will be challenged if you do ever need to file a claim, there are just too many variables and loopholes involved. If you have damaged your grandmother's heirloom armoire it's likely that there are locate professionals in close proximity to make the repair that is reasonable priced. If it's just a scratch or nick buy this or a similar product and cover up the problem yourself...

    Scheduled service call to repair my sleep number bed. Their technician didn't have a clue how to…read morefix it and left after 15 minutes. They charged me a service charge and sent it to collections when I refused to pay it. Terrible customer service. DO NOT USE THIS COMPANY. THEY ARE A SCAM

    WeatherGard - The factory floor.

    WeatherGard

    (27 reviews)

    DO NOT contract with company! Solicited high pressure tactics are used! Weeks have gone by with no…read moredate has been set yet for services. Unforseen financial circumstances have occurred meanwhile and pending service will no longer be able to be covered. Contacting this company, absolute disregard and no care was given and told I better contact an attorney Smh

    Our new door purchase started with a knock on our front door, original to the house from 1952. We…read morehad talked about replacing it (the door), so we offered to listen to the sales pitch. The salesman was friendly, well spoken and well informed. We opted for a new door and storm door, and the price was reasonable. We gave them $1300 for a down payment with the stipulation that they work around our schedule, not setting up any appointments before 4:00pm. We were promised this was not an issue. This was in September. They were unable to set an appointment for measurement around our schedule, all of the offers coming via text for early to late morning. October 1st we were offered 12:00-2:00, then 7:30am or lunch hour. Three weeks passed with no communication at all from them, at which time I reached out to the salesman. Oct 25th we were offered 10:00-12:00. We were offered Oct 31st for 7:00-7:30 or 12:00-1:00. My work shift is 7:00am-3:30pm. We made this very clear with the salesman before giving them any money. I had a phone conversation with their sales manager, who was the least professional person I've spoken with on the phone in a very long time, trying to cancel our order. The phone conversation was so bad my wife had to leave the room. They refused to cancel the order. Or rather, told me they would be keeping our $1300 if that's the route we wanted to go. We opted to see it through. We finally made an appointment for Dec 30th. The appointment was for 11:00-1:00. Fortunately I had a vacation day that day and was able to be home. Rather than continue arguing the matter, I used my vacation day to sit at home while they installed the door. The installers were very nice. We have a new door, but it will be tied to the experience every time I use it. Their inability to live up to their promise of working around our schedule, in my opinion, constituted breach of verbal contract. They should have happily refunded our money and apologized for the inconvenience. It is now Jan 10th and we have had no follow up from the company. Their lack of communication has been unconscionable. I would not do business with this company again and would never recommend them to anyone.

    Avalon Roofing and Exteriors

    Avalon Roofing and Exteriors

    (62 reviews)

    I read the several five star reviews on Google and figured I would be leaving one as well after…read morehaving Avalon replace my roof. Unfortunately, it felt as if they stopped caring once the contract was signed. The sales guy, Frank, made all sorts of promises to make the sale. They would put out tarps and take precautions to reduce the mess, the work could easily be done within a day, they would have an HVAC team replace the rusted out furnace exhaust pipe while the roof was open, etc. He said to come to him with any concerns or questions, but that was a mistake I made several times. I tried to get confirmation on our installation date and time, as I never received a call or message to confirm. He never answered, but I did eventually get ahold of someone in the office the day before. They seemed to know nothing about the HVAC team, but assured me that they would be there the next day at 8 AM and that they should be done by sundown. I was concerned about accessibility, as we live on a busy street with no street side parking. However, I was once again assured that they would leave room in our three car wide driveway to pull in when we got home. No worries. The roofers showed up as I was trying to leave prior to 7:30 AM. Although I was able to squeeze by, I asked them to leave room for my wife to pull out of the garage, as she hadn't left yet. I got a call from her five minutes later that not only had they blocked the garage, but they also put heavy objects against the doors so she couldn't get out to ask them to move. She ended up going out the back door to ask them to move. When I got home, the entire driveway was unnecessarily filled. I called the office to ask that they move to let us in, but I was told no one had a way to contact them. Since I couldn't park close and had a toddler with me, we waited at the park until sundown. They ended up working until at least 8 PM, an hour plus after sundown, while we waited in a church parking lot. When we got out of the car, my son and I kicked nails as we walked up our driveway. I can't believe we didn't get a flat tire. There was not a tarp in site, but the materials were still there. I heard back the next morning that they would be back to finish the roof, they would have an HVAC team assess the exhaust pipe, and they would be sure to clean up the nails. They were on the roof almost just as long again, but they couldn't finished around the exhaust because the HVAC team needed to come back after the weekend. The driveway looked as though someone had hit it with a leaf blower. No nails in the driveway, just everywhere else in my yard. The HVAC team did quick work, and confirmed my suspicion that they had not even been contacted about the job until the day the project started. A roofer came out to finish the roof around the exhaust pipe, and I was once again assured a quality control person would do a magnet sweep to pick up the nails I hadn't found yet. I saw the roofer on my security cam, but never saw someone looking for nails. Afterwards, I easily spotted a team of nails coiled up in the grass. Glad I saw it before a foot or lawnmower found it first, although I'm sure there's more waiting for me. Also noticed that the exhaust for the small furnace in my garage had been knocked loose. Glad that wasn't running. We also found a bottle of yellow liquid in a water bottle in my yard and another broken one that I'm assuming exploded on impact with the ground. I understand the need for workers to relieve themselves on my roof if there are no other options provided, but I'd appreciate that such waste was removed before my child finds "juice" free for the taking. One good thing I can say is that the work was completed and the roof looks nice. However, the rest of these issues and the other one star reviews I read too late have me worried that I may run into more issues in the future. I know that things come up and you can't plan for everything, but the lack of planning and communication and care made the experience bitter. Would not recommend if you're looking to avoid such experiences.

    I'm not sure where my review on Google went. Looks like several negative reviews were removed on…read moreGoogle. I'm on my 6th leak in less than 5 years. 2 in the last few months. In 4 different locations in my house. I have an "in house warranty" which has been an absolute nightmare to use. Every time I call, I get flack from them. First I was told today that they "don't do seal repair and they can send someone out for an estimate." She "couldn't find the warranty in the system." So again, it had to be escalated. They can never "find my warranty information." It is ALWAYS escalated to get any help. I've included pictures of the 2 most recent leaks. One in my kitchen and one in my son's bedroom. Every one of them have had some sort of seal leak. It's happened around my vents, skylight and chimney.

    The Reserve by Cardinal Group Properties

    The Reserve by Cardinal Group Properties

    (20 reviews)

    Since being taken over by the new company, my roommate and I have had nothing but trouble. This is…read morereally no fault of their lovely staff, but a direct reflection of the company as a whole. After move-out, I was notified of a $150 fine for damage to my couch. I would like to be clear that my couch was fine, it was the only "new" piece of furniture we received during move-in. I had gotten a puppy in October, but she is incredibly well-behaved and was never left unattended. The chair had been damaged by the previous owner's dog and we have proof to back that up. I called them that same day, that Tuesday, and again on Wednesday. I never received on answer on Monday/Tuesday, and on Wednesday was told that "they couldn't discuss damages over the phone," yet hadn't emailed me back. I called corporate on Wednesday, and they opened an investigation. When I checked my resident portal on Friday, the fee was gone. All but .07¢ of it. I called and talked to them about it and was told "Oh it was a mistake. They charged the wrong apartment." Like?? They send us an email stating there were pictures taken and evidence of destruction, not to mention potential legal repercussions if the fee wasn't paid by the 20th. I am not sure if this was truly a "mistake" or if this was an attempt at getting extra money out of my family. I have been excess charged before after the new management company took over. Be warned: Scion doesn't have their crap together. Also, DO NOT call their call center, they'll say they'll escalate the problem then never call you back or change anything. I'd also like to say this has nothing to do with any of the incredible staffers at the Reserve. The front desk & maintenance people are incredibly kind and are super responsive and helpful 96% of the time. It's Scion that's the issue.

    If I could rate this place a zero I would. Starting off when I first moved into my apartment. When…read moreI moved in my parents and I had to clean the apartment 2 days straight due to how dirty it was. There was grease and food stains all over the kitchen walls. All the walls were scuffed up, filthy and had damage to them. There was black animal hair all in the window seals and baseboards from prior tenants. The furniture in the living room had holes and were all scratched up, which were never replaced. I received a mattress that had a huge orange/yellow stain with springs popping out of it, which did get replaced immediately. When I moved in I was never notified that I was going to be receiving another roommate. The roommate I was notified for in a month of advance texted me the day of moving in asking if I knew about the extra roommate that just walked into the apartment while she was sitting on the couch. I had no clue, turns out the extra roommate signed that day and the staff let her move in, which I was told that we were supposed to be given a 48 hour notice. I didn't even receive her name from the office. My roommate that I knew and I are both 22 and 24 years old. They moved an 18 year old into our apartment that just graduated high school. Nothing against her, but we are both done with college and this follow did not follow any of our roommate preferences. When I moved out I was charged $25 for trash. There was no trash left in the apartment. They charged me $100 for the couch which was absolutely in terrible shape when I moved in. They also charged me an outrageous price, $70, for "small" plastic blinds. Which looking up on Walmart, those blinds cost $8 a piece. I had to fight to get the trash and the couch fee removed. They never even looked at my move in slip showing what type of damages were in the apartment complex prior to moving in. Luckily I took pictures before I moved in. I am still being charged $70 for blinds which I will not being paying due to the situation below.

    Big Rapids Roofing - roofing - Updated September 2026

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