HOME ENERGY GROUP installed a new HVAC unit at my newly purchased home in 2021. I was very pleased with the reasonable price, installation process and technicians assigned to the job! The unit had a few "glitches" during the recent extreme, cold weather. Darian promptly scheduled a technician visit. Tyler arrived as scheduled and provided a though diagnostic evaluation and immediate adjustments. He was especially helpful when answering my questions. A follow up visit was scheduled to assure the unit continues to run smoothly. I highly recommend the quality services of HEG. Thank You Brian! read more

They replaced my 50 year old electric furnace with a brand new heat pump system and did a great job. There were cheaper options but the hardware was also lower quality. They were the only ones that offered me a heat pump that qualified for the tax credit for a decent price. Their financing options are also great and very easy to process. Their technicians are very skilled and helpful. I got a free outdoor outlet as well that was installed by their electrician. Highly recommend Brian and his team. No BS like some of the other quotes i had received. read more

I am so happy with HEG and the owner/crew. Brian went out of his way to make us happy. I was a little concerned about some noise after the installation of new heat pump system, and they came out until it was right, including a change that I believe other companies would have upcharged me to complete. His bid was quick and professional, without the hard sell, and he clearly appreciates his team! read more

I had another company come out to check on my furnace that was having an intermittent pilot light ignition issue. Was not impressed and felt I couldn't trust them. Based on the recommendation of another trusted company I use for my ducts, they recommended Home Energy Group. Jesse from Home Energy Group came out and assessed the issue quickly, was honest and explained the issue thoroughly. Jesse was great. I mentioned a new unit and he said we aren't there yet and no need. Jesse made quick work of it and so far so good!Trust is extremely important and they have it. I will be recommending them to others. Jesse also took the time to answer a few additional questions related to Heating and AC. I am willing to "pay more"for trust...because it's less expensive in the long run. They understand if you do the right thing, business will follow and be loyal. read more

I don't jump on Yelp to review a company right away often, but this one deserves it. I called because my home has an odd chemical smell that Google said may have something to do with our AC refrigerant. I spoke with Ed and he walked me through ways to decipher what the issue might be without having to have anyone come out. I appreciated his honesty and time so much. He could have easily scheduled me for a service call and not taken up any of his free time. Instead he sent me away with instructions on finding the issue and to call back if I find anything. I don't come across businesses with such integrity often, and these guys are top notch. read more

Called Home Energy Group within short time of their business opening. Greeted by voicemail, we left a detailed message and were called back shortly thereafter. They were able to schedule us same day, which was very convenient considering temps were approaching the 90's and our heat pump AC unit had quit working the evening before. Jesse (the technician) arrived promptly at the expected time and went straight to work. He was professional, courteous and knowledgeable; everything you'd hope for in a technician. Jesse made quick work of his troubleshooting and had our AC up and running in no time at all (high pressure switch). You could definitely tell he knew what he was doing. Jesse explained the problem in a way that made sense and even gave us preventive maintenance tips. Quick, easy, & reliable! read more

Before today, I would have given five stars for this company. I have used others to perform a routine maintenance on my equipment and they came up with extra charges every time. This company did the requested work, without "finding" things to fix, and even went so far as to spray off my AC unit. I didn't know that's part of maintenance until they did it, prompting me to look up basic services on AC maintenance. The fee is somewhat discounted on maintenance when you have both AC and furnace checked in the same visit, versus seperately. I'm always for saving money. This is where the problem began. The entire company computer system was down when they were here, meaning I couldn't pay at the time of visit...as expected. I am beyond forgetful, as I'm ADD. If it's not part of my daily routine and not on a calendar for me, it won't get done or remembered. I received one bill about two weeks after the visit. I made the mistake of letting said bill become buried on my desk. I never received one phone call or another bill reminder, which I would have then paid. As I said, though, some of this is on me for not immediately marking my calendar at the time I received the first bill, as the mail was not checked until after nine at night that day. I cleaned up my messy desk this last weekend and found the first bill...the only one I received in all this time. I do check the mail every day and it's in a locked, combined neighborhood box. First thing, Monday morning...even before breakfast, so I wouldn't forget, I called to get the bill paid. She was pleasent but did state a late fee had been assesed. I asked if there was any way it could be removed as I never received another reminder or bill. Again, I understand this is partially on me. However, she says three other bills were sent out. I received the first one, so why didn't I receive the other three which supposedly followed? I checked that they had my address accurate so this makes no sense whatsover. In addition, they have my number. They called my number to let me know the tech was coming. I never received a call either. She refused to remove the late fee. So, the service was good. The customer service, a bit lacking...especially as this was my first time using this company and now I'm not sure I will use them again. read more

We use Home Energy Group for our HVac. They are awesome! Jason in sales was so nice to work with. Jesse does the maintenance for us. He efficient and polite. He gave honest feedback about whether our filter needed replacing-turned put it still had some time. I love that the car mount reminds me when we are due for service so I do t have to worry about remembering. I highly recommend them! read more

I highly recommend Home Energy Group. Ed arrived as scheduled for a routine maintenance on my A/C and furnace. He was very knowledgeable and took the time to explain what and why he was checking. Fortunately all was well. There was no pressure to up sell me services I did not need. He said to call him if things change in the short term and there would be no charge for the return trip. Ed was professional and was patient in explaining processes. I had been using another local company that I felt was getting a little too big for their britches and I am glad I can fully endorse another local company who gave me outstanding service. I will use Home Energy Group again without hesitation. Gary read more

Home Energy Group is THE best Heating & Air Conditioning company in clack county , BRIAN is very honest man and always trying to do the best job , very professional.. read more

I had Home Energy Group out to install a ductless heat pump recently. I really was happy with these guys. The owner came out, listened to what I wanted and gave suggestions, then worked up a quote with different options. His price was very reasonable. They took care of all the paperwork and included everything in one price--the energy rebate application, the permits and inspections. That made it very easy for me. The workmen came on schedule, wore masks, were polite, and communicated well. They responded well to my requests, and did their work well. I really liked hearing from the workmen how much they appreciate the owner. Like me, they appreciated that he takes care of all the extraneous details for them so they can focus on just their work. I really like doing business with companies that treat their workers well. I highly recommend Home Energy Group. read more

Had a friend recommend this wonderful business for installing an A/C unit into our home. Could not be more happy with my decision! Jason was very professional and quick with the quote, prices are reasonable. Easy to get an appt for install. Took less than a day for my home. Can't wait to use the A/C for this upcoming summer! Thank you Home Energy Group!!! read more

I highly recommend using Home Energy Group! They were the original contractors installing our heat & Air conditioning when our home was built 5 years ago. We decided to take out the maintenance plan where they come out in the spring & fall to check both the air conditioner and heater, cleaning filters, AC unit, inspections etc. What great service they provide. Tye was out yesterday and did a thorough check and explained everything in detail. I was so impressed that I called the owner to let him know. Great piece of mind too having your AC & Heat inspected! read more

This is one of the best contractors I've ever worked with. They showed up on time, did what they said they would do, and within the budget they provided. Jason took care of all the paperwork and inspections within that one price, so it made everything very easy for me. He does the same for his workers, who spoke well of him. They said he takes care of all the paperwork and details, so that when they show up, all they have to do is focus on their jobs. He respects their work day and does not abuse their time. I like hearing that the workers are well treated. To me, that's the sign of a quality business. Jason listened to what I wanted and gave advice, but didn't try to push things on me that I didn't want. He and his workmen were respectful and communicated well. They answered my questions fully, and complied with my requests. They willingly wore masks in this time of Covid, which was very nice. They did their work efficiently, and the system works great! I would highly recommend them. read more