After putting off going to the dentist for too long I decided it was time to go in for a check-up…read more As I suspected there was a lot of work to get done and it was a little daunting but Dr. Liu walked me through the entire treatment plan and answered all of my questions. The treatment itself was quick and painless. It was as if Dr. Liu is a tooth whisperer. I used to be a bit apprehensive about going to the dentist for a variety of reasons but after going to this office that is no longer the case. I know I am good hands from the initial welcome from the front desk to my cleanings with my hygienist, Reyna, to my check ups with Dr. Liu.

Watch out. This place just tries to get money out of you. They keep you there for hours and talk…read morecircles around you. They took over a dozen X-rays and imaging because they couldn't get the angles correct and then charged me for all of them. They insisted I needed a deep clean and lied on the examination by saying my gums were worse than they actually were. They said I needed other procedures and My insurance came back and denied these claims as fraud. They gave me proof as to why they were fraudulent. I have never had this happen before. I went to another dentist for a second opinion and they warned me not to go back. I canceled my appointment , but they had talked me into ordering a partial. When It came in I went to pick it up, but they refused to give it to me, saying I need to get a medical release before I get it. The receptionist was so rude and condescending I couldn't believe it. I caught her in several lies before I left out of complete confusion that I was unable to get my property. So in recap, be careful when and if you go here. Watch out for them charging you for things you don't need, keeping you there for hours to force you to make a choice you do not want, bold face lying to you, and then disrespecting you if you stand up for yourself. I will be filing a claim with the BBB as I am not the only one who had this happen to them

My experience at this dental office was beyond frustrating and completely unprofessional. I was…read moretold that my treatment needed to be split into three separate appointments on different days, forcing me to repeatedly take off work. This was not clearly communicated in advance, and there was no effort made to accommodate my schedule or explain why it had to be handled this way. The office manager was shockingly rude, dismissive, and confrontational. Instead of listening or attempting to clarify my treatment plan, she spoke over me, acted as if I was incapable of understanding my own services, and responded with hostility when I asked reasonable questions. Her attitude was aggressive and completely lacking in professionalism. At one point, she even threatened to call the police simply because I told her she did not understand what she was talking about regarding my treatment plan. That kind of reaction is outrageous and unacceptable in any professional setting, especially a healthcare office. It was also clear that the doctor either does not supervise her staff closely or is unaware of how patients are being treated, which raises serious concerns about the management and overall integrity of the practice. This was by far the worst dental experience I have ever had. I would strongly discourage anyone from seeking care at this office if you value respectful communication and professional treatment.

The worst dental experience I've ever had--painful, disorganized, and deeply unpleasant. I was so…read moreupset after I left that I even called my former dentist (in Kentucky) to tell her what happened and express my gratitude to her and really get some validation. I was told I wasn't scheduled for a cleaning, only an intake, despite confirming everything by phone. The week prior, I had to leave after a 45-minute wait because of unresolved insurance issues that I also discussed with someone by phone beforehand. Once I was finally taken back, I was shocked by how unclean the facility appeared--I almost walked out and wish I had. I took a video but it won't led me load it so I will add screenshots. The photos don't do it justice, it was like this all through the back. This is basic cleaning! I take cleanliness and my dental health seriously. I have no history of sensitivity or painful experiences. I just had a cleaning about 6 months ago. I actually love going to the dentist until this experience. I only have two minor cavities (my first ever at 27 years old). This week they told me I have "slight gingivitis" in a few areas as well. Despite that, this was the most painful cleaning I've ever endured. The hygienist was extremely heavy-handed, cutting the roof of my mouth and multiple spots along my gums. I floss daily and never bleed, yet I was bleeding and in significant pain. At one point, I tried to get her to stop so I could take a break, but she didn't respond--I had to physically move her hands. I ended up crying the entire time from both pain and emotional overwhelm. What made it worse was the complete lack of empathy--no acknowledgment, no apology, not even an offer to pause. It felt dehumanizing. I must note that she was playing religious music in her section. I don't usually mind this as I respect people's beliefs, but given the overall experience this just added to the unprofessional setting. She was humming along as I was laying there crying. Otherwise, the most of the staff was very helpful and kind, especially the x ray tech.

There's not enough bad things I can say about such a racist practice. Majority of staff is Asian…read moreand the amount of side eyes, looking at me and looking away while saying something under their breath in their language is crazy! Got a quote for wisdom teeth and wanted a quote for Invisalign and after weeks of waiting I called just to be on hold for over 5 minutes and told I have to come in for a consultation when, I WAS ALREADY THERE FOR ONE! Never go there if you want to feel respected, absolutely terrible and unprofessional staff and dentist.

The service is top notch. Very welcoming staff and professional. Crystal who cleaned my teeth…read moreexplained everything as she worked and made sure I was very comfortable. I felt no pain the entire time.

Clean office, friendly staff, knowledgeable doctors! I've been going to Family Dental Care for…read moreyears and highly recommend this place.

Great dental office! I had a change in insurance and the old establishment wasn't in network…read more Taylor made my daughter feel very comfortable and eased her nervousness. The office was very clean and I definitely will be taking her back. A++++

My wonderful Pankey-trained dentist retired. I searched for another Pankey-trained dentist in…read moreSpring and found Dr. Heft at The Hill Dental Group. Just had my new patient exam and cleaning today. Absolutely amazing experience! Everyone was nice -- but more importantly -- highly competent. I have thousands of dollars worth of dental work in my mouth and it's critical to protect my investment with great dental professionals. Dr. Heft clearly knows her stuff. Her assistant, Jessica, is excellent. Kerry, the hygienist, did a thorough and careful cleaning. I can't speak for the other dentists, but it's a beautiful facility with modern technology. I would think you'd be in good hands with any of them. But I'll be sticking with Dr. Heft.

Everything from the quality of care to the friendliness of the front office is stellar. The office…read moreis always helpful to respond and I love the dental assistants. Dr. Chumley is the best and will take great care of you

I love the service and everything SOME people were nice they attended me good and everything was…read moregoing great until Dr.Arezo came and worked on my teeth and she was so rough and she was being so rude and when she was working on my teeth she was hurting me and stretching my mouth like if I was a silicone toy like she even was judging the shirt I was wearing and it was so bad service when she came to work on my teeth being so rude she was mad because she didn't finish her lunch there's no reason to be mad over that .learn how to treat ur costumers before opening a dentist. thank you so Much.

RUN! RUN! RUN! This dentist is unethical, a habitual liar, cheap, unsanitary, selfish, money…read morehungry and vile! I had to have 2 root canals (which turned into 3 because of the damage she caused) and several fillings (so she said). It took almost one year for her to complete all $4,000 of the work! Which was severely overpriced as was discovered after a thorough investigation by my insurance company...I will spare the gory details and just say this... I ended up submitting a complaint to the Texas Dental Board, and my insurance company refunded me for the horrible work she had done! People please do you research and use personal references when picking a physician! Even then dig deeper in your research! Don't believe google reviews as they are not as accurate as other sources in my opinion.... if you know what I mean (hint). Also people, please make sure that you get an "estimate review" by your insurance BEFORE having work done to make sure the dentist office is NOT overcharging you...do this if you need anything beyond a cleaning! 90% of dentist overcharge you and don't expect you to get an estimate review. Yes, it does take up to 30 days for the estimate to be completed but it is well worth it and will save you hundreds/thousands of dollars. Here are the steps: When the dentist/finance person gives you the price quote or list of charges...tell them to send it to your insurance company to do an "estimate review". Call your insurance every week to make sure your paperwork was received and being processed. It could take up to 30 days but is usually quicker! I understand it maybe difficult to do this if you have an emergency dental accident but please try. Dentist are notorious for these bad charging practices and capitalize on you urgent issues...this is how they make (excuse me) TAKE your money!

Worst place ever. Waited for hours my first visit. Never got a second visit because they would…read moreschedule me and then say I wasn't scheduled even though I received the text about my "scheduled" appointment. Then someone scheduled me for a Saturday at 8:30am and apparently they aren't even open at that time. Rescheduled once again and then I call to confirm it and yes, you guessed it, apparently I don't have an appointment scheduled. Not to mention the lady in charge walking around screaming at people working. Bust in the room and yells at the lady cleaning my teeth on my first visit. Very unprofessional and whoever does the scheduling is trash as well. I gave it 3 tries and I'm not rescheduling a 4th time.

Total Scam Do Not Waste Your Time My first visit the wait…read morewas two hours, during my wait I observe the DENTIST conversing with the office staff about the insurance claims/coverage from other patients. As a healthcare professional of sixteen years I have never witness a Doctor publicly reviewing patient insurance claims/copays etc. Finally I'm called for my appt two hours later which is fourty-five minutes before they're closing for the day. I was given x-rays and left for thirty minutes in the dental exam chair. Dr. Z had my insurance verified with the office staff. After additional thirty minutes waiting they give me a estimate for several hundreds of dollars. Informing me that even though I have insurance that cover basic cleaning, I need a deep cleaning and have several cavities. My insurance only cover silver fillings, and they ONLY offer white fillings in which I have pay the upgrade cost for each white filling in addition to the initial cost plus deep cleaning and possible sedation meds. I was denied general cleaning and told to reschedule when I was ready for deep cleaning and upgraded multiple fillings. I informed Dr. Z my last dental exam was exactly one year prior with no cavities or deep cleaning. I've never been denied basic cleaning. Just as I thought I visited another dentist and guess what NO CAVITIES was found at all. I got my basic cleaning via my insurance. I was even showed my xrays they couldn't believe I was told by another dentist I have multiple cavities. Save Your Money & Time...ToTal Scam

This is our second time here. I am very impressed with the professionalism of Dr Ho's staff. Dr Ho…read moreand Dr Cobb are the best. They care about the patient and are very gentle.

Cannot recommend Dr. Saliba & his team enough!!…read more As someone who has had negative experiences with dentists, I always dreaded going to them. After receiving bad news from another dentist, I sought a second opinion from Dr. Saliba. Although he confirmed the previous diagnosis, he went above and beyond to make me feel comfortable and at ease with the treatment that I decided to proceed with him over my previous dentist. Recently, I underwent bone grafting, and Dr. Saliba and his team have been incredibly responsive and caring. Him and his team have reached out multiple times to check on my healing progress and help answer any questions I may have. I highly recommend Dr. Saliba to anyone who has had bad experiences with dentists. He and his team will put you at ease and provide exceptional care. Carmina, Rochelle, and Paula are all so friendly and warm, a true pleasure to interact with.

Did a great job with my crown. Im very happy with it! It was basically a painless experience…read more Everyone at Gems are friendly and kind. They are also very considerate of how nervous I get at dentist offices. Thank you for making me feel comfortable!