Ron is always so timely, helpful, and very professional. He…read morerecommended exactly what we needed for our AC unit, and knocked out several different tasks during our visit including installing a smart thermostat, checking on our AC unit, and helping with a problem with our condensation line. I wish I would have had him tune up our AC when we first purchased our home! My parents have used him several times and he is always the man to go to! I highly recommend the honest, down-to-earth, and friendly team of Allen Air.

Connected with Allen Air through HomeAdvisor, Ron the owner called me within minutes. He came out…read moreon a hot Sunday Afternoon, root caused the problem to a blown up squirrel cage in the blower housing. Called back Monday morning from the part house, the part is in stock and will be arriving in an hour. Replaced the part, cleaned the compressor, checked the refrigerant, and tested the system. Ron is a very capable and knowledgeable AC expert and local in the Saugus area. It was a pleasure and would recommend Allen Air.

Had an issue with a leaking water connection for the washing machine, on the Sunday where we had 3…read morebouts of snow happening. Part of the issue was that when my townhouse was built they ended up putting the water connection into a much smaller box than what's commonly used, along with no shut off levers or knobs. After getting the initial issue resolved, I made the decision to have the box replaced with levers for both easy access and identification. Very, very happy with the work done and would not hesitate to refer or contact them again!

would not recommend at all. charged us $453 to snake a kitchen sink. and clean one of the inlet…read moreholes in our toilet. 20 mins later.... Done. Never again.

Took good care of service requested. Was fair and pleasant to work with and will hire again. Thanksread more

Don't look any further. You found the best company. My second time for duct cleaning was as…read moreexceptional as the first. Courteous , efficient, honest and reasonable. Not only can they clean ducts and vents but also repair as needed.

I hired Aaron, guided by the multiple positive reviews he had -- but sadly, my experience turned…read moreinto a nightmare. I paid $1,950, plus an additional $100 for the initial diagnosis, to have the compressor in my HVAC system replaced. He installed it -- but it failed within just a few days. When I reached out, he told me the compressor was under warranty, but not the labor, meaning I'd have to pay over $1,000 again to fix a problem caused by his own installation. He also said he didn't know what caused the failure and couldn't guarantee it wouldn't happen again -- which didn't inspire confidence. Out of desperation, and not wanting to be caught in another heatwave, I hired a second technician to inspect the system. That inspection revealed multiple serious issues: The attic unit was never accessed or flushed -- a required step after a burnout The filter-drier was reused and visibly rusted, which is a recipe for failure The capacitor used was one I had installed myself, not a new one The compressor was not properly matched to my 2.0-ton system Worse, the second inspection confirmed that, due to the compressor burning out a second time and the system not being properly flushed the first time, there was now twice the level of acid contamination in the system. At that point, saving the system was no longer an option -- the only solution was a full replacement. Aaron clearly knew this, and that's why he kept saying he couldn't guarantee it would work. Yet instead of taking responsibility, he kept making me lose time and money -- while offering to reinstall the same compressor without fixing the root issue or standing behind the work. After I tried to resolve things respectfully, he refunded me only $650, charging me for a failed installation and a compressor that stopped working due to his own negligence. I asked for a full refund, but he refused -- saying his offer to reinstall the compressor (with no labor warranty) was enough. But I had already lost confidence. I didn't pay for guesses -- I paid for a working AC system. From my personal experience, I strongly recommend getting everything in writing and making sure the contractor stands behind both parts and labor. It's not just about being nice -- it's about doing the job right the first time. Your family's comfort, safety, and time matter.

Very happy with Aaron and his work on the central air conditioner. I have an older unit, but Aaron…read morewas able to recharge it and it is so cold in here, and so hot outside! I'm in NJ, but it turns out Aaron was going to be nearby and so he stopped in and quickly evaluated the issue and provided the fix. Also, he took Venmo for payment which was easy.

I had an excellent experience with this HVAC company from start to finish. They replaced our entire…read moreHVAC equipment, and the quality of the work and service was outstanding. As a small business, they were incredibly responsive, professional, and easy to communicate with. Gage and his wife, Christina, were amazing throughout the whole process -- they organized everything, answered our questions, and made sure the job was completed on time even with a very short turnaround. It is rare to find a company that is this reliable, honest, and committed to doing quality work. We are very happy with the installation and the level of service we received. I highly recommend them to anyone looking for HVAC work done the right way.

Opperman responded to my call right away and was able to fit me in the very next day to clean and…read moreservice my split AC units. I received updates on the expected arrival time throughout the day. Even though Gage was running a little late as he was held up on another job, he still showed up as promised, where many companies would have simply rescheduled. He did a great job cleaning and inspecting my units, and everything was completed thoroughly and professionally.

My water heater started leaking badly on a Friday night. Sat morning we called this plumber who we…read morehad never used but was recommended. He came out within 30 minutes and explains an emergency call out is expensive. If we could live with cold water for a few days he would come out next week. He came out on Tuesday. The price was very reasonable. I'm thinking I've slipped into an alternate universe.

Took 3 weeks to get an appointment schedule; I received a confirmation call the day before…read moreconfirming time of 9:30 AM. Left at 6:30 AM to drive out to the job meeting- received a call cancelling our morning appointment and could "reschedule at some time later in the afternoon". After voicing the inconvenience the last minute rescheduling has created- the Woman (secretary) on the phone was rude and ignorant, she was also very rude when I was booking . This job was a full bathroom install. won't be using this company.

Buyer BEWARE...Buyer beware. Three years ago, this company installed four mini-split systems on our…read moreproperty, and our experience, is that all of them were installed incorrectly. I later confirmed with Mitsubishi that the company is not Mitsubishi Diamond Certified and does not appear in their authorized installer database. Unfortunately, I had ongoing issues from the start -- the systems often stopped working, sometimes monthly, and repairs never seemed to fully resolve the problems. At one point, they told me a Mitsubishi technician came to work on the unit, but Mitsubishi had no record of that service. The office staff was always professional and pleasant to deal with, but I felt the ownership was dismissive of my concerns and would not stand behind the work. Three independent contractors who have inspected the systems have told me they found unsafe spliced wiring. Early on, heir technician stated, filters were not installed in the house on installation, months went by with no filter and he stated he believed that could have caused damage to the coils, hence the problem. I never saw that technician again, and from that point forward, my service calls were handled by what seemed to be family members of the owners. I eventually stopped trying to get the systems fixed because I was paying for repeated service visits without seeing results. This has been a very frustrating and expensive experience for me.

Asked them to review my current hvac system. Just gave a price but never evaluated the entire…read moresystem. Gave me pause and deep concerns regarding their expertise.

Comfort solutions have inspected and serviced all of my gas fired…read moreboilers in an apartment building. Efficient and timely work while reasonably priced. True to 24 advertisement they repaired a non operating boiler on Thanksgiving day this past year. Great company to work with.

Furnace went from not working to working within a day. Very polite and easy communication with…read moreNathan in the office.Competent, kind, easeful technician, Mason, got me fixed up straightway.