I really REALLY wanted to like this place. At first, the owner was nice and friendly. I had a spray…read moretan specifically for those competing in pageants. Just so you know, you are taken into a room with NO MIRRORS and asked to remove all clothing (as much as you are comfortable with) then the owner came in. She saw that I was completely naked, and when she started spraying, she didn't mention of two bright red patches I wear occasionally for pain that was on my backside and hip. It can be easily overlooked as it's not able to be felt.
Initially I was very excited about the spray tan, then when I went home and changed clothes, my husband noticed the patches on my hip and backside and said," Honey, did you know you had two pain patches on?" I freaked out and looked in the mirror. I removed the patches and it left two white patches that I was unable to cover up with a swimsuit. I knew it would be very noticeable on stage and I didn't want points deducted by the judges because of this overlook. I had no other choice but to wash off the tan so that there wasn't a visible white patch to everyone in audience that weekend. I was very heartbroken as I spent approximately $100 on this service.
What turned this into an even more poor experience, is when I tried to reach out to the studio and had no way to call or contact them except through Facebook. I was told by friends that have used her service to reach out the owner for the unsatisfactory service I received because
"Christine prides herself in doing a good job", well, I don't know if it was her that replied back, but I specifically asked for a refund on just the spray tan, not any of the additional services I added on. Of course, she refused stating I knew about my pain patches when that was NOT true. I told her I forgot I had them on, PLUS I was in a room with NO MIRROR so how was I suppose to look over my body prior to getting sprayed?! It's common courtesy, I know for a FACT I would have told someone if I was offering a pricey service that I based my business on. I wish I didn't have to write this review, but the consumer public needs to know. If doing the morally right thing isn't a priority to keep clients vs making money, then I'll take my business elsewhere and share with others to do the same.