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California Sun

3.7 (3 reviews)
Open • 9:30 am - 7:00 pm

Services - California Sun

Airbrush tanning

Bed tanning

Spray tanning

California Sun Photos

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13 years ago

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Coastal Sun Spa- Wilmington - Norvell spray tan before prom!

Coastal Sun Spa- Wilmington

2.9(7 reviews)
2.2 mi

Update: After my first review, the manger still did not call and I was stuck with the charge--I had…read moreto call a different B Tan to resolve the situation. After that I canceled my membership. Two months later I was charged TWICE in a row by B Tan for a total of $90. I had to physically go into the salon to be reimbursed because the girl I spoke to couldn't figure it out over the phone. She reimbursed me for less than the charged amount and I had to go back in the salon. I wish I could give this filthy outdated dump zero stars. Paid $105 for 4 spray tans. The spray tan machine ran out of solution 30 seconds into the tan and left me with one tanned arm. I was told the manager would call and I would receive an additional free tan. I never heard from the manager, so I called today (a week later) to find out how many spray tans were on my account...and was told zero! But my card was still charged $105. Ridiculous. This is not the first problem I've had at this salon--Dirty beds, computers are consistently down, bulbs not working, dust everywhere. I only go to this salon because it is near my home, but after this I will be finding a new salon.

On Thursday April 25th, I went to Hollywood Tans on Kirkwood Highway in Wilmington De. I paid for a…read morespray tan service, plus two products to complement the service. I was also enrolled in a monthly auto debit subscription. I purchased what I thought would be just a $20.00 purchase according to the membership pricing that is advertised, but the total came out to $80.00. They did not give me a detailed receipt to show details of the extra charges. The same day I went to receive the tanning service for a wedding the next day, the machine was malfunctioning and not operating at all. I attempted 3 times and It wasn't working. The attitude of the manager was very rude and aggressive as if I was lying but you could clearly see that my skin tone had not changed color at all. The young lady who was going to prom the next day also told the manager that she felt she didn't get any color but the manager convinced her it would appear. The girl left without a tan for her event. After an hour there, I requested a full refund for everything but she would not offer me anything although I never received the promised service that I had already paid for. She said I needed to contact customer service but they redirected back to her store and she still refused and became more defensive and wouldn't offer me the direct email or phone number of anyone who could help. I've sent two separate messages to the company but one has responded. I feel like I was robbed; This place is a huge scam.

Photos
Coastal Sun Spa- Wilmington - Star Crossed: 2020 Intensifier

Star Crossed: 2020 Intensifier

Coastal Sun Spa- Wilmington - Free Spray Day 2019

Free Spray Day 2019

Coastal Sun Spa- Wilmington - B-Tan Customer Appreciation Weekend 2018

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B-Tan Customer Appreciation Weekend 2018

California Sun - spraytanning - Updated May 2026

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